2013 FORD ESCAPE Complaints

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH IN RAINY WEATHER, THE WINDSHIELD WIPERS BECAME INOPERATIVE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROADWAY UNTIL THE HEAVY RAIN SUBSIDED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON TWO DIFFERENT OCCASIONS AND REPAIRED EACH TIME. THE REPLACEMENT PART WAS UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.

TL- THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT HE RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 13V583000 (ENGINE) AND WAS INFORMED BY THE DEALER THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE. MH

WAS REAR ENDED BY A VEHICLE GOING AT A HIGH RATE OF SPEED WHILE SITTING AT A LIGHT. PASSENGER SEAT BELT DID NOT ENGAGE. MY DAUGHTER WAS THROWN TO THE LEFT AND FORWARD THEN TO THE RIGHT AND BACKWARDS. ALMOST HITTING THE DASH. HAS WHIPLASH AND COLLAR BONE ISSUES. CANNOT LIFT HER ARMS. CALLED FORD AND REPORTED THIS SAFETY ISSUE. *TR

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS AN ABNORMAL BURNING RUBBER SMELL FROM THE VEHICLE AS THE HIGH TEMPERATURE HIGH WARNING DISPLAY LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V583000 (ENGINE). THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 13,000. ...UPDATED 02-28-14 *BF THE COMPUTER SYSTEM BEGAN REDUCING SPEED AND THE GAS PEDAL COULD NOT PRODUCE ACCELERATION. THERE WAS A BURNING RUBBER SMELL AND THE VEHICLE WOULD NO LONGER MOVE FORWARD. THE VEHICLE WAS TOWED TO THE DEALER, WHERE THE DEALER DETERMINED THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS RECALLED AND SERVICED IN DECEMBER 2012. THERE WAS SEVERE ENGINE OVERHEATING AND FLUID LEAKS COMING FROM THE VEHICLE. UPDATED 03/18/14

THE LEFT LIGHT WENT OUT. WENT TO DEALER TO GET THE LIGHT BULB CHANGED. AFTER AN HOUR, THEY UPDATED ME THAT "SOME" ELECTRICAL FAILURE OCCURRED AND THAT IT COULD TAKE "HOURS" TO FIX. IT FOR SURE IS COVERED UNDER WARRANTY, BUT NOW I AM SKEPTICAL TO DRIVE THIS CAR. AND THIS CAR IS NEW, AND UNDER 3 MONTHS OLD WITH ABOUT 3500 MILES. INCIDENT OCCURRED ON FRIDAY EVENING. TOOK TO DEALER ON SATURDAY MORNING. WAS TOLD THEY WERE OUT OF BULB, AND TO WAIT UNTIL TUESDAY. TOOK TO ANOTHER DEALERSHIP. THEY WERE KIND ENOUGH TO GET THE NEEDED PART (BULB) BY MONDAY. TOOK TO THEM ON MONDAY. THEY PUT IN THE BULB. THEN REALIZED POWER WASN'T REACHING THE BULB POINT. SO HAD ME GET IT BACK IN ON TUESDAY. CHECKED ON TUESDAY, TO FIND OUT IT WAS THE BCM (BODY CONTROL MODULE) THAT WAS OUT. SO HAD TO WAIT ANOTHER WHILE THEY GOT THE PART. FINALLY GOT THE VEHICLE DELIVERED ON WEDNESDAY EVENING. *TR

I PURCHASED MY 2013 FORD ESCAPE IN SEPT 2012. SINCE THAT TIME THE VEHICLE HAS BEEN RECALLED 5 TIMES FOR FIRE HAZARDS. I HAVE TAKEN IT IN TWICE FOR THE SMELL OF ANTIFREEZE AND A CHECK ENGINE LIGHT. I WAS TOLD THE SMELL WAS MY AIR FRESHENER, I THEN TOOK IT BACK A SECOND TIME WITH THE CHECK ENGINE LIGHT ON AND HAS A SENSOR REPLACED THAT I WAS TOLD WOULD BE THE REASON I WAS SMELLING ANTIFREEZE. IT HAS BEEN RECALLED SEVERAL TIMES FOR FIRE HAZARDS THAT ARE VERY SIMILAR TO THE CURRENT RECALL. I AM VERY CONCERNED ABOUT THE MULTITUDE OF RECALLS FOR FIRE HAZARDS ON THIS CAR. I DRIVE A LOT OF MILES AS I AM A HOME HEALTH CARE NURSE AND ARE FREQUENTLY IN VERY RURAL AREAS. MY CONCERN IS THIS,1. HOW CAN I TRUST THAT MY VEHICLE WILL SAFELY GET ME TO MY TWO JOBS. 2. THE NUMBER OF RECALLS FOR FIRE HAZARDS LETS ME KNOW THAT THEY HAVE NOT PROPERLY FIXED MY CAR IN THE PAST RECALLS. 3. I AM A MOTHER OF A CHILD THAT IS VERY INVOLVED IN SPORTS THAT REQUIRES ME TO TRANSPORT MANY TEENAGERS TO MULTIPLE MEETS, SOME MANY MILES FROM HOME. I HAVE TALKED TO FORD MOTOR COMPANY WITH MY CONCERNS AND THEY HAVE ONLY TOLD ME THAT THERE IS NOTHING I CAN DO ABOUT THIS. THEY HAVE NO SOLUTION TO THIS AND STATED THAT I COULD NOT FILE LEMON LAW BECAUSE IN TN IT HAS TO BE IN THE SHOP FOR MORE THAT 30 DAYS. I ASKED IF THEY WOULD REPLACE IT WITH A .2.0 LITER CAR AS THEY HAVE NOT HAD THE RECALLS THAT MY CURRENT 1.6L HAS BUT I WAS LAUGHED AT. I AM VERY CONCERNED ABOUT MY AND MY FAMILIES SAFETY. *TR

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH AND APPLYING THE BRAKES, THE BRAKES FAILED. THE CONTACT CRASHED INTO A CONCRETE LANE DIVIDER AND WENT AIRBORNE. THE VEHICLE CROSSED OVER FOUR LANES OF TRAFFIC BEFORE COASTING TO A STOP. THE CONTACT SUSTAINED A FRACTURED LUMBAR SPINE AND INJURIES TO THE LEFT ELBOW. THE FRONT PASSENGER SUFFERED A HEAD INJURY, FRACTURES TO THE LUMBAR AND THORACIC SPINE AREAS. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE SEAT ALSO FAILED UPON IMPACT. BOTH OF THE INJURED OCCUPANTS WERE TRANSPORTED TO THE HOSPITAL FROM THE CRASH SITE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 11,000.

FORD ESCAPE HAD STARTED TO STALL AND QUIT SUDDENLY WHEN SLOWING OR AT A SPEED BELOW 40MPH. THERE HAVE BEEN 10 OCCURRENCES. ABOUT HALF OF THE TIME, THE ENTIRE DASH BECOMES BLACK AND IT IS SOME TIME (LONGEST BEING 4 MINUTES) BEFORE THE DASH IS LIT UP AGAIN. DURING THIS TIME, I AM UNABLE TO GET ANY RESPONSE FROM THE CAR AT ALL. THE OTHER TIMES I AM ABLE TO GET THE CAR TO RESTART AFTER ABOUT 15-30 SECONDS. THE OCCURRENCES HAVE BEEN IN HIGH TRAFFIC SITUATIONS, AFTER DARK AND IN SUB ZERO WEATHER. I AM A SINGLE PARENT AND PURCHASED THIS VEHICLE FOR PEACE OF MIND AND SAFETY OF MYSELF AND MY CHILDREN. I AM NOW AFRAID TO DRIVE THE CAR FOR FEAR OF BEING HIT OR REAR-ENDED. OTHERS HAVE ATTEMPTED TO ASSIST ME AND I FEAR THEY ARE ALSO IN GREAT DANGER AS WELL. THE DEALER CLAIMS THAT THE CAR DOES NOT THROW A CODE. IT SUGGESTS TO ME (I AM NOT AN ENGINEER OR A SPECIALIST TO MAKE THIS EVALUATION) THAT THE COMPUTER MAY HAVE REBOOTED ITSELF. AFTER THE FIRST FEW OCCURRENCES, THE DEALER HAD THIS CAR FOR 5 DAYS AND IT DID NOT STALL FOR THEM. I WAS TOLD THAT I HAD TO TAKE THE CAR BECAUSE THEY CANNOT FIND ANYTHING WRONG WITH IT. AFTER THE OCCURRENCES THIS PAST WEEKEND, I SPOKE WITH A SERVICE ADVISOR WHO DID SOME CHECKING TO SEE IF THERE WERE ANY NEW DATA ON THIS ISSUE. THERE WAS NOT. I AM TOLD THAT UNLESS THEY CAN PULL A CODE AND FIND SOMETHING TO FIX, THAT I AM TO KEEP THE CAR. THEY WILL NOT LET ME OUT OF MY LEASE UNLESS I PAY THE BALANCE OF MY LEASE PAYMENTS. AFTER READING THE MANY ENTRIES HERE, I AM ADDING MINE. *TR

THE HEAT SHIELD ON THE UNDERCARRIAGE OF THE CAR IS VERY CHEAPLY MADE AND IS FALLING APART. IT IS BASICALLY FIBERGLASS INSULATION COVERED WITH SHINY ALUMINUM FOIL. IT IS VERY FLIMSY AND EXPOSED TO THE ELEMENTS. THE SHIELDING HAS TORN LOOSE AND IS NOW HANGING DOWN FROM THE UNDERCARRIAGE. IT IS LAYING OVER THE CATALYTIC CONVERTER AND DIRECTLY TOUCHING IT. THIS SEEMS TO BE A VERY HAZARDOUS SITUATION. I'M SURE ONCE IT CATCHES ON SOMETHING IT WOULD BE EASILY RIPPED FREE OF THE VEHICLE AND LEAVE ABSOLUTELY NO HEAT SHIELDING BETWEEN THE CATALYTIC CONVERTER AND THE FLOORBOARD. THE DEALER STATED THAT THIS IS NOT A WARRANTY REPAIR. HE BELIEVES THAT SNOW HAS CAUSED THE DAMAGE. THERE IS NO OTHER DAMAGE TO THE UNDERCARRIAGE EVEN THOUGH THE HEAT SHIELD IS HIGHER THAN OTHER PARTS. *TR

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS A STRONG GASOLINE ODOR FROM INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN COULD NOT DIAGNOSE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.