2013 FORD ESCAPE Complaints

MY 2013 FORD ESCAPE STALLED TWICE WHILE GOING SLOW ON A LOCAL ROAD IN JULY OF THIS YEAR. AFTER THE SECOND STALL (A WEEK APART) I BROUGHT IT IN FOR SERVICE (LEVITTOWN FORD) AND THEY COULD NOT FIND NOR RECREATE THE PROBLEM (THEY HAD IT 4 DAYS). IT STALLED AGAIN TWICE ON SUNDAY OCTOBER 13, 2013, ONCE GOING THROUGH THE EZ PASS LANE AT THE VERRAZANO BRIDGE AND AGAIN ABOUT 45 MINS LATER ON A SECONDARY ROAD IN NJ, AGAIN GOING SLOW (UNDER 15 MPH). WE REPORTED THIS TO LEVITTOWN FORD SERVICE AND ALSO TO CORPORATE. THE SERVICE DEPARTMENT TOLD ME THAT WHEN IT HAPPENS AGAIN WE SHOULDN'T RESTART THE CAR AND CALL FOR FORD ROADSIDE ASSISTANCE. CORPORATE HAS NOT RETURNED MY CALL. WE ARE CONCERNED THAT WE MAY GET REAR ENDED IN A SERIOUS ACCIDENT IF THE CAR STALLS AGAIN AND THE CAR / TRUCK BEHIND US DOESN'T STOP IN TIME (E.G. HARRY CHAPIN ON THE LIE) I DON'T BELIEVE THE BREAK LIGHTS WOULD GO ON SINCE THE CAR COMPLETELY SHUTS OFF. WE TRANSPORT OUR TWO GRANDCHILDREN TWO DAYS A WEEK FROM SCHOOL / NURSERY SCHOOL AND ARE EXTREMELY CONCERNED. IS THERE ANYTHING WE CAN DO? *TR

AFTER DRIVING APPROXIMATELY 90 MILES WITHOUT A STOP, STOPPED AT TRAFFIC SIGNAL, VEHICLE ENGINE WENT COMPLETELY DEAD. PUT IN PARK AND IT RESTARTED. DID THIS AGAIN APPROXIMATELY 11 TIMES DURING THE DAY. ENGINE JUST CUT OFF COMPLETELY AT EVERY TRAFFIC STOP. TOOK TO DEALER. DEALER VERY RESPONSIVE BUT CAN GET NO ERROR CODE AND DOES NOT KNOW WHY IT IS HAPPENING. THEY CAN NOT GET IT TO CUT OFF WHILE DRIVING IT ONLY A FEW MILES AT A TIME. THIS IT THE 2.0 L ENGINE AND I SEE OTHER PEOPLE ARE EXPERIENCING THE SAME PROBLEM WITH NO FIX. DEALER HAS VEHICLE TRYING TO FIGURE OUT WHY IT IS HAPPENING. HOW ABOUT FORD MOTOR COMPANY STEPPING UP AND ADDRESSING THE PROBLEM BEFORE SOMEONE GETS HURT OR KILLED IN AN ACCIDENT. *TR

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 69 MPH WITH THE CRUISE CONTROL ACTIVATED, THE GEARS WOULD NOT ENGAGE, CAUSING THE VEHICLE TO LUNGE FORWARD. THE CONTACT MENTIONED THAT ONCE THE GEARS HAD ENGAGED, THE VEHICLE WOULD JERK IN REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 15,700. UPDATED 12/04/13*LJ UPDATED 12/9/2013 *JS

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE ENGINE GASES AND FUMES ENTERED THE PASSENGER COMPARTMENT DUE TO A DEFECTIVE WINDSHIELD DOWING THAT CAUSED ENGINE COMPARTMENT SEAL TO FAIL. IN ADDITION, THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURES AND A DIAGNOSTIC WAS PERFORMED BUT DID NOT GENERATE A DIAGNOSIS OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 156 AND THE CURRENT MILEAGE WAS 64,000.

FILLING VEHICLE UP WITH GAS PUMP ON AUTOMATIC. AFTER GAS PUMP CLICKED OFF, REMOVED NOZZLE FROM VEHICLE AND GAS SHOT OUT OF GAS TANK FILLER NECK ALL OVER ME. HAPPENED TWICE AT 2 DIFFERENT GAS STATIONS. *TR

VEHICLE STALLS, CUTS OFF FOR NO APPARENT REASON. MOST RECENTLY ON AN EXIT RAMP, ALMOST GOT HIT FROM BEHIND. WILL USUALLY START RIGHT BACK UP AND RUN NORMALLY. HAS HAPPENED 4 TIMES IN THE LAST 6 WEEKS. DEALER COULD FIND NO CODES, LEFT AT DEALERSHIP OVER WEEKEND, BUT IT DIDN'T HAPPEN FOR THEM. MY SISTER HAS THE SAME YEAR, MAKE, MODEL, AND PROBLEM. *JS

WITHIN JUST 3 WEEKS OF PURCHASING OUR CERTIFIED PRE-OWNED 2013 ESCAPE TITANIUM (16K MILES), THE VEHICLE STALLED TWICE WHILE STOPPING AT AN INTERSECTION. DASH LIGHTS COME ON, PUT IT IN PARK, TURN IT OFF AND RESTART AND I AM BACK ON THE ROAD. NOW 2 MONTHS SINCE PURCHASE, IT HAS STALLED LIKE THIS 7 TIMES. A FEW TIMES, WE HAVE GOTTEN THE "ENGINE FAULT TAKE VEHICLE FOR SERVICE" MESSAGE WHEN STARTING THE VEHICLE, BUT THIS DOES NOT COINCIDE WITH THE DAYS OF THE STALLS. I HAVE TAKEN IT TO THE LOCAL FORD DEALERSHIP TWICE TO NO AVAIL. THE VEHICLES COMPUTER IS NOT STORING ANY CODES TO IDENTIFY THE FAILURE. TECHNICIANS HAVE DRIVEN THE VEHICLE EXTENSIVELY WITH A LAPTOP CONSTANTLY DIAGNOSING SEARCHING FOR ISSUES. NOTHING. THIS IS TRULY UNBELIEVABLE TO ME THAT THIS PROBLEM IS POSSIBLE IN A NEW VEHICLE, LET ALONE THAT IT CANNOT BE DIAGNOSED! I AM VERY WORRIED AFTER READING OTHER COMPLAINTS ON THIS SITE THAT IT MAY JUST BE A MATTER OF TIME BEFORE IT STALLS IN BUSY TRAFFIC. *JS

ON AUGUST 30, 2013, I WAS SLOWING DOWN TO PULL INTO A DRIVEWAY AND THE CAR LOST ALL POWER. LUCKILY, I WAS AT THE DRIVEWAY AND IT WAS DOWNHILL SO THE CAR ROLLED IN. I COULDN'T FIGURE OUT WHAT WAS GOING ON AT FIRST. I CALLED THE DEALER IMMEDIATELY AND WAS TOLD TO BRING IT IN. I DID AND THEY SAID SOME PEOPLE HAD COMPLAINED OF THIS ISSUE BUT IT WASN'T A RECALL OR SERVICE BULLETIN. THEY DID A SOFTWARE UPDATE AND TOLD ME I SHOULDN'T HAVE A PROBLEM. NOT GOOD ENOUGH. THEY COULDN'T TELL ME THIS WOULD FIX THE PROBLEM. NOW I AM LEFT TO WORRY THAT THIS COULD HAPPEN AT ANY TIME. NOT ACCEPTABLE. YESTERDAY, SEPTEMBER 23, IT HAPPENED AGAIN AS I WAS STOPPING AT A STOP SIGN. WHAT CAN I DO ABOUT THIS? I HAVE HAD THIS CAR FOR 9 MONTHS. I AM PAST FRUSTRATED. THE DEALERSHIP DOESN'T SEEM CONCERNED AT ALL ABOUT WHAT IS GOING ON. $36,000 DOLLARS AND I AM LEFT WITH AN UNSAFE VEHICLE. *JS

I HAVE A FORD CASE # 15607552, I QUALIFY FOR THE LEMON LAW. I CANNOT GET THE DEALER, DAHL FORD, DAVENPORT IA OR THE FORD REP JEFF SLONE, CHICAGO, IL TO RETURN MY CALLS. I HAVE ALL DOCUMENTATION - THIS CAR CONTINUES TO BE A SAFETY ISSUE WHILE DRIVING. THE ENGINE CONTINUES TO ACCELERATE AND HESITATE RANDOMLY. PLEASE, HELP ME - I CANNOT AFFORD A LAWYER.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 70 MPH, THE SUNROOF SHATTERED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.