2013 FORD ESCAPE Complaints

View complaints related to 2013 FORD ESCAPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,650 complaints submitted for the 2013 FORD ESCAPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 FORD ESCAPE
    - PALM BEACH GARDENS, FL

    2013 FORD ESCAPE SEL 2.0L. RECURRENT ISSUES WITH "ENGINE FAULT SERVICE NOW" DISPLAYING WHEN CAR IS STARTED (FIRST INSTANCE AT 5817 MILES, NOW AT 11K AND STILL HAPPENING). RESULTS IN ROUGH IDLE, POOR SHIFTING, HARSH ACCELERATION. CAN BE RESET WITH RESTART SO THE ERROR MUST BE VISIBLE AND THE CAR DRIVEN (IN TERRIBLE AND UNSAFE CONDITION) SO THE DEALER CAN VALIDATE THE CONDITION. CONDITION VALIDATED AT DEALER TWICE (HAS OCCURRED FIVE TIMES TOTAL) COMPUTER HAS BEEN RESET TWICE, MAP SENSOR HAS BEEN REPLACED. ISSUE STILL OCCURRING WITH NO PROPOSED REPAIR TO RESOLVE. *TR

    Source: NHTSA WEB SITE
  • 2013 FORD ESCAPE
    - ROSWELL, NM

    STARTED IGNITION AND AUTOMATICALLY DISPLAYED MESSAGE - ENGINE FAULT SERVICE ENGINE NOW. PULLED OUT OF HOME DRIVEWAY AND WHEN ACCELERATED ON THE GAS, VEHICLE JERKED SEVERELY. PULLED OVER AND TURNED OFF THE VEHICLE AND RESTARTED, THE SAME MESSAGE AND JERKING OCCURS. LATER THAT DAY I STARTED THE VEHICLE, THE MESSAGE WENT AWAY AND HAD NO JERKING UPON ACCELERATING. THIS "ENGINE AT FAULT" IS A SERIOUS CONCERN IF THIS OCCURS WHILE DRIVING. TOOK THE VEHICLE A COUPLE WEEKS AGO ABOUT THE SAME ISSUE TO A DEALERSHIP AND TOLD THEM THE SITUATION, HOWEVER THE MESSAGE DID NOT APPEAR ON DISPLAY. THEIR CONCLUSION WAS IF THE ENGINE FAULT MESSAGE WAS NOT ON DISPLAY, THEN THE VEHICLE SHOULD BE FINE. *TR

    Source: NHTSA WEB SITE
  • 2013 FORD ESCAPE
    - CUMBERLAND, RI

    VEHICLE DISPLAYED MESSAGE SERVICE ENGINE FAULT SERVICE ENGINE NOW ON START UP. IMMEDIATELY SHUT DOWN AND RESTARTED. MESSAGE WENT AWAY. NEXT DAY VEHICLE DISPLAYED SAME MESSAGE AND THEN BEGAN JERKING SEVERELY. TAKEN TO FORD DEALER. FORCED TO PAY FOR RENTAL! VEHICLE HAS 6800 MILES! DEALER NEVER GETS BACK TO ME WHEN THEY SAY THEY WILL. TRIED TELLING ME TO TAKE VEHICLE BACK WITHOUT THEM FIXING IT. SERIOUS SAFETY RISK AS VEHICLE JERK AND HESITATES UNCONTROLLABLY. VERY DANGEROUS IF OCCURRED WHILE ON ROADWAY. *TR

    Source: NHTSA WEB SITE
  • 2013 FORD ESCAPE
    - ALTAMONTE SPRINGS, FL

    VEHICLE WITH APPROXIMATELY 4000 MILES STALLS WHILE DRIVING. THE VEHICLE HAS STALLED 3 TIMES IN THE LAST 15 DAYS, TWICE WHILE DRIVING ON MAJOR ROADS WITH AVERAGE SPEED BEING ABOUT 45 MPH. THE VEHICLE LITERALLY JUST TURNS OFF. IT DOESN'T SHAKE, JERK, MAKE ANY NOISE, NOTHING, JUST TURNS OFF. I GET A MESSAGE THAT SAYS "ENGINE FAULT SERVICE NOW." IT IS A VERY SCARY SITUATION TO EXPERIENCE. SINCE THE CAR JUST DIES AT FULL SPEED THE MOMENTUM OF THE CAR KEEPS THE CAR MOVING BUT OBVIOUSLY AT A MUCH SLOWER PACE. THIS LAST SUNDAY, JULY 14, 2013 THE CAR STALLED ON A VERY BUSY, MAJOR ROAD, SO I WAS IN A VERY CLOSE CALL FOR AN ACCIDENT. THE CARS BEHIND ME DID NOT SEE MY HAZARD LIGHTS ON AND DIDN'T REALIZE I HAD STALLED. ALL I HEARD WAS THE SCREECHING OF BRAKES BEHIND ME. I WAS GETTING YELLED AT, FLIPPED OFF, YOU NAME IT, BUT THERE WAS NOTHING I COULD DO BUT HOPE THAT THE MOMENTUM WOULD BE ENOUGH TO ALLOW ME TO PULL OVER TO RIGHT LANE UNTIL I COULD COME TO A STOP IN A SAFE PLACE. ON JULY 11, 2013, I TOOK IT TO THE DEALER, THEY REPLACED THE MAP SENSOR AND SAID THE PROBLEM WAS FIXED. WHEN IT STALLED AGAIN ON THE SUN, 7/14/13, I TOOK ANOTHER DAY OFF WORK TO TAKE THE CAR BACK TO THE DEALERSHIP. THEY TELL ME IT NEEDS ANOTHER 2 PARTS DUE TO TECHNICAL SERVICE BULLETIN 137-5. NOW I'M WAITING FOR THE PARTS TO COME IN AS THEY ARE ON A NATIONWIDE BACK ORDER. I UNDERSTAND LEMON LAW REQUIRES THE SAME THING TO HAPPEN 3-4 TIMES HOWEVER I DON'T WANT TO RISK THE 3RD OR 4TH TIME BEING THE TIME I DON'T MAKE IT. PLEASE HELP. WHAT CAN I DO? *TR

    Source: NHTSA WEB SITE
  • 2013 FORD ESCAPE
    - VIENNA, VA

    TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE ENGINE WAS STARTED AND THE ENGINE FAULT MESSAGE WARNING LIGHT ILLUMINATED AS THE VEHICLE HESITATED AND JERKED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE DEALER PERFORMED A DIAGNOSTIC WHICH LOCATED THE FAILURE AT THE ENGINE SENSOR. THE DEALER CLEANED THE ENGINE SENSOR HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,500 AND THE CURRENT MILEAGE WAS 2,700.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 FORD ESCAPE
    - MATHIS, TX

    TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE STALLED AS THE ENGINE FAILURE SERVICE SOON WARNING MESSAGE ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. IN ADDITION, UNKNOWN REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 17,000. *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 FORD ESCAPE
    - GAINESVILLE , FL

    THE CAM PHAZOR USED IN THE 2013 FORD ESCAPE VARIABLE VALVE TIMING SYSTEM FAILED AFTER ONLY ONE WEEK AND 750 MILES. WE NOTICED THE VEHICLE WAS HARD TO START, IDLED ROUGH, AND HESITATED. THIS IS A BRAND NEW VEHICLE. WE PURCHASED THIS CAR IN EAST TENNESSEE ON JULY 4, 2013, AND IT WAS IN THE SHOP A WEEK LATER FOR A MAJOR ENGINE REPAIR. SO GLAD IT DID NOT BREAK DOWN ON THE INTERSTATE AND LEAVE US STRANDED, BUT THE POTENTIAL IS THERE IF FORD HAS A BAD BATCH OF CAM PHAZORS ON 2013 FORD ESCAPES. *TR

    Source: NHTSA WEB SITE
  • 2013 FORD ESCAPE
    - APPLE VALLEY, CA

    FOR THE FOURTH TIME IN 4 MONTHS THE"ENGINE FAULT. SERVICE NOW." MESSAGE DISPLAYED. ANOTHER DAY OF WORK MISSED TO BEING THE VEHICLE INTO THE DEALER. THANKFULLY I BOUGHT THE SERVICE PACKAGE BUT IT WAS FOR 'JUST IN CASE' NOT A MONTHLY VISIT. THE DEALER STAFF HAS BEEN VERY CLOSE-LIPPED ABOUT THE HISTORY OF THIS EVENT HAPPENING ON MANY OTHER OF THESE SAME VEHICLES. *TR

    Source: NHTSA WEB SITE
  • 2013 FORD ESCAPE
    - ANTIOCH , TN

    TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE SITTING IDLE AT A RED LIGHT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE CONTACT'S VEHICLE WAS PUSHED FORWARD, CAUSING HER TO CRASH INTO THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A BROKEN TAIL BONE AND HEAD INJURIES. A POLICE REPORT WAS FIELD. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE AIR BAG FAILURE. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 847. *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 FORD ESCAPE
    - ARLINGTON, VA

    TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THERE WAS A SUDDEN LOSS OF POWER AS THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150 AND THE CURRENT MILEAGE WAS 700. *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE