2013 FORD ESCAPE Complaints

WHILE DRIVING, IN HUMID WEATHER CONDITIONS THE VEHICLE LOST POWER AND BEGAN LURCHING, SHUDDERING AND JERKING. CENTER, DRIVER SIDE SCREEN (BEHIND STEERING WHEEL) DISPLAYED "ENGINE FAULT - SERVICE NOW". WAS ABLE TO DRIVE ABOUT A MILE BACK HOME IN "LIMP MODE". I SHUT OFF THE ENGINE, WAITED AND THEN RESTARTED AND ALL SEEMED OK. NEXT DAY I WENT TO THE FORD DEALER'S SERVICE AND EXPLAINED THE PROBLEM. THEY COULD NOT PULL ANY CODES AND SAID IT WAS PROBABLY JUST A "FLUKE". ... IT'S HAPPENED AGAIN TWICE MORE THIS WEEK SINCE THEN. IT'S NOT A "FLUKE". FORD ENGINEERS NEED TO GET INVOLVED HERE TO DETERMINE THE CAUSE OF THE PROBLEM, AND COMMUNICATE WITH THE DEALER SERVICE CENTERS, AND ISSUE A TSB FIX OR RECALL. IT'S BECOME A SERIOUS PERFORMANCE AND RELIABILITY CONCERN, AND A VERY SERIOUS SAFETY ISSUE AS WELL. I CAN FIND SIMILAR COMPLAINTS TO MINE ALL OVER THE INTERNET, YET FORD CLAIMS IGNORANCE OF ANY PROBLEMS.???? *TR

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE ENGINE FAILED WITH THE ILLUMINATION OF THE CHECK ENGINE LIGHT. IN ADDITION, THE INFORMATION SCREEN CENTER ADVISED THAT THE ENGINE NEEDED SERVICE AND THAT THE VEHICLE SURGED AND STALLED SIMULTANEOUSLY. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED; WHICH LOCATED THE FAILURE AT THE MAP SENSOR. THE MAP SENSOR WAS REPLACED SEVERAL TIMES HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,558 AND THE CURRENT MILEAGE WAS 5,769.

MY CAR HAS OVERHEATED TWICE AFTER THE RECALL FIX. MY COOLANT WAS VIOLENTLY BOILING OVER. MY TRANSMISSION IS ALSO GROSSLY SHIFTING INCORRECTLY. I ALMOST GOT HIT BY ANOTHER CAR WHEN I WAS TRYING TO MERGE ONTO THE FREEWAY SINCE IT WASN'T GOING TO THE NEXT GEAR. THE TRANSMISSION REDLINED AND THEN SHIFTED. I CHECKED MY OBT AND I'M NOT GETTING ANY CODES FOR THESE PROBLEMS. I'M NOT SURE WHAT TO DO ANYMORE SINCE ANYTIME I'VE BROUGHT MY CAR IN THEY HAVEN'T FOUND ANY ISSUES. I'VE BROUGHT MY CAR IN SEVERAL TIMES ABOUT THE ENGINE AND TRANSMISSION AND NO ISSUES HAVE BEEN FOUND. I DRIVE THROUGH THE SANTA CRUZ MOUNTAINS EVERY WEEK AND I'M AFRAID ONE DAY MY ENGINE WILL CATCH ON FIRE (HILLY ROADS AND LOW SPEEDS CAUSE THE ENGINE TO RUN HOT). IT WOULD BE DISASTROUS FOR THE STATE OF CALIFORNIA IF A WILDFIRE WAS STARTED DUE TO THIS CAR. *TR

WHEN THE START BUTTON OF THE VEHICLE IS PRESSED, THE INSTRUMENT CLUSTER AND SYNCH PANEL OF THE VEHICLE WILL ENERGIZE BUT THE STARTER MOTOR WILL NEITHER TURN OVER NOR ENGAGE. THIS PROBLEM IS INTERMITTENT AND HAS NEITHER BEEN REPRODUCED NOR CORRECTLY DIAGNOSED AT A FORD DEALER SERVICE DEPARTMENT. NO ERRORS CODES HAVE EVER BEEN RECOVERED FROM THE VEHICLE IMMEDIATELY FOLLOWING THE MALFUNCTION WHEN A FORD MECHANIC HAS SEARCHED THE SYSTEM. THE VEHICLE HAS BEEN RETURNED TO THE DEALERSHIP MULTIPLE TIMES WITH NONE OF THE ATTEMPTS TO CORRECT THE PROBLEM BEING SUCCESSFUL.

HAD REGULAR OIL CHANGE ON 4/15/13 AND ABOUT A WEEK AFTER. WHILE COMING TO A STOPPED THE VEHICLE JUST STALLED WITHOUT WARNING. HAD TO COME TO COME TO COMPLETE STOP TO PUT CAR IN PARK AND RESTART. RAN VEHICLE HEALTH REPORT--NL. WENT TO DEALER WHO DID OIL CHANGE AND SAID THEY NEVER HEARD OF THIS CAR DOING IT . IF HAPPENED AGAIN CALL ROADSIDE. 05/29/13 AT 545PM CAR STALLED AGAIN NO WARNING. CALLED CROWN FORD SET UP APPT FOR MON. 06/10. 6/7/13 558AM CAR AGAIN STALLED AT ABOUT 35 MPH NO WARNING HAD TO PUT IN NEUTRAL APPLY BRAKE TO RESTART SINCE I WAS ON ROAD WITH NO SHOULDER AND MID CURVE. KEEP APPT FOR MON. AT ABOUT 423PM THAT DAY STARTED CAR AND ENGINE FAULT NOTED ON START TRIED TO DRIVE OUT OF PARKING GARAGE. CAR WAS MISSING AND BARELY MOVING. TRANSMISSION MADE LOUD CLUNK NOISE. COASTED CAR DOWN PARKING GARAGE SO TOW TRUCK WOULD BE ABLE TO ACCESS IT. TOWED TO CROWN FORD. OFFERED VEHICLE HEALTH REPORT I RAN STATING IT WAS POWERTRAIN ISSUE. THEY DECLINED NEEDED IT. CHECKED AND REPLACE MAP SENSOR. PICKED UP ON 6/11/13 AND 06/12/13 STALLED AGAIN EARLY IN THE MORNING ABOUT 600AM AND THEN I WAS ADVISED TO BRING BACK TO DEALER. STALLED AGAIN ON WAY TO DEALER APPROXIMATELY 1130 AM. ADVISED SERVICE DEALER THEY RAN DIAGNOSTIC FOR THE NEXT WEEK WHICH ALL CAME BACK NORMAL. SERVICE MANAGER DROVE ON 06/17 AND STATED PROBLEM REPRODUCED AND WOULD REPLACE THROTTLE BODY.THIS WAS DONE AND I PICKED UP ON 06/21. 06/23 AT APPROXIMATELY 204 PM CAR STALLED AGAIN...RESTARTED AFTER PUTTING IN NEUTRAL UNABLE TO COME TO A STOP VEHICLES BEHIND US...RESTARTED WHEN RESTARTED ENGINE MISSING AGAIN WHEN PUSHED GAS THE TRANSMISSION SEEMED TO MAKE A CLUNK NOISE AND STALLED AGAIN.THE VEHICLE WITHOUT NOTICE STALLS AND IS A GREAT SAFETY ISSUE AND AFTER LAST STALL THE RPM SEEMS TO REV UP SOME.THIS IS A MAJOR DEFECT AND LIFE THREATENING DEFECT. VEHICLE RANDOMLY STALLS & NOW REVS RPMS. *TR

INSIDE REAR HATCH HANDLE CAME OFF WHEN PULLING THE HATCH DOWN TO CLOSE. TOOK TO DEALER AND THEY FOUND A SCREW INSIDE THE HATCH PANEL HAD CAME OUT. REPLACED WITH NEW SCREW THEN SNAPPED HANDLE BACK IN PLACE. THIS HANDLE IS WEAK AND POORLY DESIGNED. ESPECIALLY SINCE IT IS JUST SNAPS ON. THE STRESS THE HANDLE AND PANEL MUST TAKE AS TO PULL THE WEIGHT OF THE HEAVY HATCH DOWN BEFORE YOU CAN PLACE YOUR HAND ON THE OUTSIDE OF THE HATCH TO CLOSE NEEDS TO BE REDESIGNED IN THE NEWER MODELS. I AM NOW NOT SO RELAXED WHEN CLOSING THE HATCH ON MY OWN CAR. *TR

IN APRIL, WHILE PROCEEDING THROUGH AN INTERSECTION, THE VEHICLE LOST ALL POWER AND STALLED OUT IN THE MIDDLE OF THE ROAD. I WAS ABLE TO QUICKLY RESTART THE VEHICLE. ONCE THE VEHICLE WAS RESTARTED AND ENGAGED INTO DRIVE, IT SEEMED TO GET A SURGE OF POWER, ACCELERATING AT A FASTER SPEED THAN NORMAL. ON 6/16/2013, I WAS DRIVING MY VEHICLE TO THE STORE. DURING THE TRIP, IT FELT LIKE THE VEHICLE WAS LAGGING, AS IF I WAS DRIVING WITH THE PARKING BRAKE ON. I VERIFIED THAT THE PARKING BRAKE WAS NOT ON, AND THE VEHICLE WAS IN DRIVE (NOT THE "S'" MANUAL SHIFT POSITION). ON THE WAY HOME (APPROXIMATELY 45 MINUTES LATER), WHILE PULLING AWAY FROM A STOP SIGN, THE ENGINE LOST ALL POWER, STALLING THE VEHICLE. I WAS GOING DOWNHILL, SO I WAS ABLE TO NAVIGATE TO THE SIDE OF THE ROAD. THE VEHICLE WAS DIFFICULT TO START. THE VEHICLE USUALLY STARTS IMMEDIATELY WITH THE PUSH BUTTON START, BUT THIS TIME IT DID NOT, I HAD TO HOLD THE PUSH BUTTON DOWN FOR APPROXIMATELY 5 TO 7 SECONDS BEFORE THE VEHICLE STARTED. WHILE DRIVING HOME AFTER THIS, IT AGAIN FELT LIKE THE VEHICLE WAS LAGGING, OR AS IF THE BRAKE WAS ON WHILE I WAS DRIVING. *TR

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT A BANGING NOISE WAS HEARD FROM THE REAR WHEN DRIVING OVER BUMPS AND THE FRONT END WOULD EXHIBIT AN ABNORMAL CREEPING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE. THE DEALER TIGHTENED THE REAR END LINKS HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY ADVISED THE CONTACT THAT THERE WAS NOTHING THEY COULD DO TO CORRECT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE.THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 148 AND THE CURRENT MILEAGE WAS 5,000. UPDATED 07/10/13*LJ THE CONSUMER STATED AS OF 6/25/2013 THE FRONTEND NOISE HAD WORSENED. THE CONSUMER DROVE TWO OTHER VEHICLES THAT HAD NO FRONT END NOISE. UPDATED 07/19/2013 *JS

I PULLED INTO THE SERVICE STATION FOR FUEL. THE ATTENDANT PLACED THE GAS PUMP NOZZLE INTO MY VEHICLES NEW STYLE CAPLESS GAS TANK AND BEGAN TO FILL THE TANK FULL OF FUEL. ONCE THE TANK REACHED THE LIMIT THE NOZZLE SHUT OFF, WHEN THE ATTENDANT WENT TO REMOVE THE NOZZLE IT WOULD NOT RELEASE FROM THE CAR. FOR OVER 2 HOURS MY CAR WAS ATTACHED TO THE NOZZLE, UNTIL THE GAS STATION OWNER CAME AND HAD TO USE A SCREWDRIVER TO PRY IT OUT. GOOD THING BY LAW IN NJ A ATTENDANT MUST BE THEIR WHEN THE STATION IS OPEN OR I WOULD HAVE BEEN STUCK, THEIR WAS NO PHONE RECEPTION. *TR

REPEATED SERVICE ON THE CAR WITH HEALTH REPORT STATING POWERTRAIN FAULT-SERVICE IMMEDIATELY. WITH THE HELP OF THE BBB FORD SENT A FIELD SERVICE REPRESENTATIVE TO DEALER AND REPLACED SEVERAL ITEMS. PICKED UP THE CAR APRIL 28 AND IT SEEMED IMPROVED. ON MAY 25TH CAR EXPERIENCED THE SAME PROBLEM. RAN HEALTH REPORT AND IT STATES "URGENT-POWERTRAIN FAULT/REDUCED POWER. WE HAVE HAD THE CAR INTO FORD MANY TIMES FOR THIS PROBLEM AND THEY ACT AS IF NO ONE EVERY HAS HAD THIS ISSUE BEFORE. I HAVE READ YOUR REPORT REGARDING THE PROBLEMS WITH ECOBOOST AND FEEL THAT OUR PROBLEMS WITH THE CAR ARE THE SAME. *TR