2017 FORD ESCAPE Complaints

View complaints related to 2017 FORD ESCAPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,560 complaints submitted for the 2017 FORD ESCAPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2017 FORD ESCAPE
    - Jacksonville, FL

    I began receiving a notification labeled "Engine fault, service now" a few weeks prior to the incident. I took my car to a mechanic and everything checked out fine, so the code was cleared and did not return. A few weeks later, I was changing my oil and noticed my engine coolant appeared extremely low. I also noticed a wet spot under my car under the coolant chamber side. I refilled the coolant, drove 5 minutes home, and then noticed it was once again empty. I then had my engine light come on. I took my car to Ford that night. The next day they called and informed me I had an internal coolant leak that had seized my spark plugs and destroyed my engine. This is a known issue, extremely common, and yet they refuse to do a recall on it and could provide me no help. I was quoted $16,000 for the repair (far more than the car is worth) and essentially just ended up having to buy a new car. The Ford will have to be scrapped for a few hundred dollars despite only being 8 years old with only 98,000 miles on it. I have records of my ownership and a written diagnostic report from Ford. From Ford: "Observed coolant intrusion into cylinder #2. Recommend replacement of the long block at this time. Coolant intrusion into long block at this time. Found the engine assembly has an internal coolant leak." Additionally, Ford has posted a service bulletin with recommended repair instructions for this known issue. The bulletin number is 9-2139 from 2019. There is also an active class action lawsuit against Ford being run by Kershaw Talley Barlow for this issue.

    Source: NHTSA WEB SITE
  • 2017 FORD ESCAPE
    - Parrish, FL

    The engine failed due to coolant leaking into the cylinders. Sarasota Ford confirmed that coolant intrusion caused internal engine damage and the engine could not be repaired. The vehicle was purchased only 18 months ago and has been maintained per manufacturer guidelines. This appears to match a known Ford issue that has affected multiple Ford Escape model years involving coolant intrusion, rough running, stalling, and eventual engine failure. The repair required a full engine replacement at a cost of $9,850.20, which we have already paid. I am requesting NHTSA review this defect pattern as it creates safety risks and significant financial impact for owners.

    Source: NHTSA WEB SITE
  • 2017 FORD ESCAPE
    - Baltimore, MD

    continues to roll when parked engine has been replaced twice grinding when putting in park

    Source: NHTSA WEB SITE
  • 2017 FORD ESCAPE
    - Lockhart , TX

    An “engine fault check engine now” Came up. We quickly brought our 2017 Ford escape into our near by Ford dealership. Mechanic says a P2601 code came up, which is related to coolant to Aux pump performance. They found reservoir leaking a reservoir spiderd hose down to oil cooler. Found coolant reservoir leaking. I have this diagnostic in writing. ford wanted to charge $1088 to fix the issue and said once thats paid they would look further. We didn’t have close to that amount of money so we went to another near by mechanic, they looked into issue and found the coolant had been leaking into the engine and sent photos, and thats when we realized we needed an engine replacement. We have always taken care of our cars and we should not be having to pay for a brand new engine! The mechanic at the other smaller shop we took car to was actually a prior ford mechanic but left them and says he had seen this issue with this year and model many times! And it was due to a bad engine build that they since corrected for newer cars. So the people who bought a car with that year and model just got screwed. We are now having to take my 5 year old grand daughter to school on a bike and carriage situation, hoping it doesn’t get to cold or rainy. Not to mention our transmission had to be re built “just out of warranty” so ford was no help once again. We looked it up and the transmission going out just out of warranty was also a recurring issue for this year and model. So really we feel we spent 30,000 to 35,000 on a dud car. We feel not taken care of in the slightest by ford. Also my son has a Ford F-150 and the transmission went out that would cost 5000 to 9000. This truck was gently driven and still had low miles. It should not need such a drastic replacement! We found that this transmission issue was also a recurring issue on that year and model truck and we had no help with it. So we have two ford vehicles now that we poured so much money into that we can’t use.

    Source: NHTSA WEB SITE
  • 2017 FORD ESCAPE
    - Columbia , MD

    My check engine light came on. So I decided to get a code reading from auto zone. Once code scan I received error code p0303. I then decided to replace all coils and spark plugs, then the check engine light goes out for a couple of days. I decided to take to a local shop they tell me a hose was loose and if the check engine light comes back bring it back…. I thought to myself that's why I came the first time, I then decided to take to ford. They do the diagnostic and say I have to replace engine because of coolant intrusion. I would need a long block and would cost around 8000 to fix. The reason I am sending this is because I believe that Ford should be held accountable for this known flaw in the design of the ecoboost engine. Many people are or has been going through this problem. A recall is the best way for ford to handle and take accountability.

    Source: NHTSA WEB SITE
  • 2017 FORD ESCAPE
    - WESTERN SPRINGS, IL

    Coolant intrusion into cylinders at 81,000 miles has damaged engine and transmission pump, requiring replacement of both. Appears this is a known issue with both 2.0L and 1.5L engines.

    Source: NHTSA WEB SITE
  • 2017 FORD ESCAPE
    - Phillipsburg , NJ

    I was informed by the Ford Dealership that I needed new engine. I have spoke to 2 mechanics ( my local mechanic who has 2 Ford Escape with engine failures and the other mechanic from DCH Ford who had 3 engine failures) I see there is no recall but with 5 Ford Escape engine failures that I am aware of via only 2 mechanics I would have to say they are more out there.

    Source: NHTSA WEB SITE
  • 2017 FORD ESCAPE
    - Canterbury, NH

    The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle sputtered with the messages “Engine Fault Service Now”, and “High Engine Temperature – Stop Safely” displayed. The vehicle was able to be restarted, but the failure recurred. The vehicle was taken to an independent mechanic, where it was diagnosed with head gasket failure, which caused coolant intrusion into the cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 86,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 FORD ESCAPE
    - Garland, TX

    Purchased In-10/31/24- 2017 Escape ES 2.5 LTR Echoboost: 11/13/24-Oil change,Wipers,headlights, recall buching,11/24 transmission mount, clicking noise, transmission chokes 11/23-check engine lights, 12/10- headlights, car auto shut off 1/23/25- new tires, studdars Accel, loosing power, cylinder 2 missfire,spark ignition coils all 4 replaced, 02/10- Missfire 3-cylinder, replaced, 3/24-Misfire 2&4-cylinder moister on coils & plugs, replaced-headlights,bright lights malfunction. 5/17- shaking, chokes acceleration, turned off on hghwy 65mls hr apx. Misfire 2-cylinder. 7/3-Tires won't hold air,7/27-tire melted from inside out,9/3-Over heat indicator, resivor empty take cap off fills with collant, no leaking found, hear the fluid bubbling through engine, wheels screeching acceleration, 9/28- over heat, back tires screeching, brakes grinding, shuts off while on hghwy. 9/29-engine light, drive train evape,change tires, escape valve canister, 10/15-misfire cylinder3, greyish white smoke tail pipe, ignition starts without key fully engaged, chokes after starting power lose, peddle clicking on acceleration, slow acceleration hestattion. 11/2-change rotors, breakpads, due to ignition malfunction removed starter fuse to enter maintenance mode. I'd be happy to email documents the website doesn't allow me to upload with complaint, these events took place over 12months period bad continue. Car now is overheating stopping the engine while I'ma driving low or high speeds. Causing clicking sound in front tires and a squealing noise driving low speeds or accelerating stops around 35mls hr.

    Source: NHTSA WEB SITE
  • 2017 FORD ESCAPE
    - Rome, IN

    Coolant leak causing overheating and rough driving issues. Check engine light stayed on, along with other warning lights. The engine ran terrible. I rely on a Ford vehicle to transport myself and my children safely. This issued cause me to pull over on busy highways and interstates to let the engine rest and add multiple gallons of coolant. Our local mechanic inspected the vehicle and said this was a known issue with these vehicles and recommended to replace the engine due to a crack in the block. I had to replace the whole engine.

    Source: NHTSA WEB SITE