2020 FORD ESCAPE Complaints

My car hesitates when driving forward from a stop and the rpm's jump up and down. It almost stalls when going up a steep hill. I have to leave it running when filling it up or it is very hard to start and sometimes will stall after starting. Check engine light is on and tire sensor light is on. The sound system doesn't work. Have read online about a lot of people having the same problems with their car.

UnknownOn my dash my AWD fault warning has showed up followed by hill assist not available and traction control not available. I have looked for in formation online about it and it seems that it’s a recurring issue with 2020 Ford Escape and many others. I’ve seen that there was a customer satisfaction effective on April 9,2021 through April 30, 2022 but I have just gotten this car last year and dealer states that I am responsible for fixing a manufacturing issue. I’m not sure where my car was manufactured but my car is affected. I have about 83,600 miles and don’t seem to understand why I have to pay since in the customer satisfaction program it states that the module needs to be replaced before sale and customers that have already purchased the vehicle should have it replaced no charge to them. I’ve only just gotten this car last year February 2024 and not sure if the owner before got the notice or not but I have not received a notice stating anything about the AWD system malfunctioning. It is definitely a safety risk if I was to be driving in a snow or ice storm and my traction control stopped working; without the AWD the car is harder to accelerate and control sometimes. I haven't gotten if fixed since they want me to pay for something that they failed to make sure was working correctly. I can't afford to fix it since money is already tight but it is my only way of transportation. I have some photos of the lights/warnings and I have a document of the customer satisfaction Program from 2021.

Catalyst converter just brock while driving. The muffler shop repair said that a lot of other car owner have the same problem, even the dealer salesperson tolls me that they can't keep up with part in stock.

The contact owns a 2020 Ford Escape. The contact stated that the vehicle was taken to the local dealer for an unstated recall repair. Upon retrieval of the vehicle, the pre-collision, driver assist, and cross traffic systems were inoperable. The vehicle was taken back to the local dealer, where the modules were updated, but the failure persisted. The tire pressure fault message was displayed, and the rear bumper sensors were inside the vehicle. The manufacturer was contacted and informed the contact about diagnostic testing, but no assistance was provided. The failure mileage was approximately 65,188.

shade over sun roof folded up and dropped down. blocks the rear view can't see anything behind out back. folded up won't go back in keeps falling.

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to accelerate while driving at various speeds or from being idle, the vehicle hesitated before accelerating as if the vehicle was about to stall or lose power. The vehicle also jerked while in park. The dealer was contacted, and it was confirmed that the part was not yet available for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 44,000.

My 2020 Ford Escape's 2.0 ecoboost engine suffered a catastrophic head gasket failure at only 83 thousand miles. This occurred on 10/9/2025 and was confirmed via Ford dealership (Crossroads Ford- Ravena, NY) on 10/13/2025. Prior to 10/9, there were no warning signs or known mechanical issues. The failure happened out of nowhere. In discussing the failure with the Ford service advisor, it was explained that Escape models prior to 2020 have this failure commonly reported, leading to class action lawsuits/coverage from Ford. I am reporting my occurrence so it can be documented in hopes of Ford being held accountable in the future. Such poor product quality can not only endanger the lives of customers but also cause great economic impact to customers and their families.

The contact owns a 2020 Ford Escape. The contact stated that while cold-starting the vehicle, there was an abnormal sound coming from the rear of the vehicle. The contact stated that after shifting to drive(D) and depressing the accelerator pedal, the vehicle hesitated and vibrated abnormally. The contact stated there was no warning light illuminated. Additionally, the contact stated that after refueling the vehicle, the vehicle hesitated and vibrated while depressing the accelerator pedal. The contact had taken the vehicle to an independent mechanic, where it was diagnosed, and determined that there was a failure in the exhaust system. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the manufacturer and a dealer were contacted, and the contact was informed that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 120,000.

When the interior of the car gets hot, the gear select dial will not rotate out of park. This has occurred on 5 separate occasions. Eventually the interior of the car cools down enough to shift, but that can take anywhere from minutes to hours, leaving the vehicle and its passengers stranded until the selector shifts. This same problem has been reported by several others on the Ford Escape forum.

Upon starting our vehicle, we received several warning lights relating to collision control and that the AWD system had failed. This happened on a Saturday so we had to wait until Monday to bring the car in to the dealer for service. The service department told us that the diagnostic testing indicated that the AWD module and the PTU actuator motor needed to be replaced. Our vehicle is under six years and under 29,000 miles, along with being garage kept and having regular maintenance.