2013 FORD ESCAPE Complaints
View complaints related to 2013 FORD ESCAPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,650 complaints submitted for the 2013 FORD ESCAPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 FORD ESCAPE- MARINA DEL RAY , CA
CAR WAS RECALLED IN DECEMBER WITH 786 MILES ON IT DUE TO RECALL NOTICE 12S41 AND WAS KEPT IN THE SHOP FOR REPAIR FROM DECEMBER 3RD, 2012 TO DECEMBER 20TH, 2012. WHILE GETTING AN OIL CHANGE ON MAY 17TH, 2013 IT WAS DISCOVERED THAT THE ENGINE HAS AN OIL LEAK AS WELL AS THE STEREO BUTTONS WORKING INTERMITTENTLY. THE CAR IS NOW BEING BROUGHT IN TODAY FOR AN UNKNOWN TIME OF REPAIR. THE CAR WAS BRAND NEW WHEN PURCHASED ON NOVEMBER 24TH, 2012 AND ONLY HAD 6,428 MILES AT THE TIME THE RECENT OIL LEAK AND STEREO MALFUNCTION WAS DISCOVERED. *TR
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- CYPRESS, TX
WAS DRIVING DOING 40MPH WHEN OUT OF NO WHERE I RECEIVED A MESSAGE INSTRUCTING ME TO IMMEDIATELY PULL VEHICLE OVER AND SHUT DOWN DUE TO ENGINE OVERHEATING. NEVER RECEIVED A "LOW COOLANT" LIGHT, JUST A SUDDEN WARNING TO PULL OVER. HAD TO BE TOWED FROM THE INCIDENT. LUCKILY NO ONE WAS INJURED AND THERE WERE NO ACCIDENTS AS IT WAS A TWO LANE, ONE WAY, STREET WITH NO SHOULDERS. OPENED THE HOOD AND I HAD ABSOLUTELY NO ENGINE COOLANT. ALSO NOTICED THAT THE ENGINE WAS IN FACT VERY HOT. I AM CONCERNED THAT THIS HAS CAUSED ENGINE DAMAGE ON MY BRAND NEW VEHICLE. *TR
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- STRONGSVILLE, OH
VEHICLE HAS BEEN TO THE DEALER THREE TIMES FOR A CLICKING/CLUNKING SOUND COMING FROM THE FRONT END. TSB 13-3-2 AND TSB 13-5-11 HAVE BEEN PERFORMED BUT THE PROBLEM STILL EXISTS. VEHICLE HAS BEEN AT THE DEALER THREE OTHER OCCASIONS FOR TSB'S. ENGINEER SUPPOSEDLY COMING TO DEALER 5/28/13 TO CHECK VEHICLE. *TR
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- WORCESTER, MA
THE CAR WAS PARKED, I TURN ON THE ENGINE MY SON WAS IN THE FRONT PASSENGER SIDE WITH HIS RIGHT LEG OUT THE CAR AND DOOR OPEN. I WAS PACKING SOME STUFF TO THE BACK SIT. WHEN THE SUV WENT ON REVERSE WHILE THE GEAR WAS ON PARK. THERE IS NO EXPLANATION OF HOW THE CAR WENT ON REVERSE. THE RIGHT DOOR WAS OPENED AND HIT A BRICK FENCE THAT WAS ON THE SIDEWALK THE INSIDE PANEL OF THE BROKE WITH THE IMPACT AND CUT MY SON'S LEG. AMBULANCE TOOK HIM TO THE EMERGENCY ROOM AND 10 STITCHES INSIDE AND OUTSIDE WERE DONE TO HIS LEG. I COMPLAINT TO FORD AND THEY TOLD ME TO TAKE THE CAR TO THE DEALER WHERE I PURCHASED THE CAR 4 DAYS BEFORE THE ACCIDENT FOR PROPER INSPECTION. THE PROCESS MAY TAKE 1 TO 2 MONTHS. I RECEIVED A CALL FROM SERVICE DEPT SAYING THE THERE WHERE NO MECHANICAL PROBLEMS FOUND AND TO PICK UP THE CAR.POLICE REPORT WAS SUBMITTED AND NO LEGAL PAPERWORK WAS RECEIVED YET FROM FORD. THERE ARE OTHER PEOPLE COMPLAINING ABOUT SOMETHING SIMILAR HAPPENED BUT FORD IS NOT RECOGNIZING THE PROBLEM. HOW I KNOW THAT A PROPER INSPECTION WAS MADE AND THAT THIS CAR IS SAFE? *TR
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- ROYAL OAK, MI
I JUST LEASED A NEW CAR, A 2013 FORD ESCAPE WITH A 2.0 L ECOBOOST ENGINE. I HAD ONLY FILLED THE TANK ONCE BEFORE I NOTICED SERIOUS PROBLEMS; WHENEVER I CAME TO A STOP, THE ESCAPE WOULD SHUDDER AND STALL OR SIMPLY TURN OFF. IT HAPPENED ON MULTIPLE OCCASIONS DAILY FOR ABOUT A WEEK BEFORE I COULD TAKE IT TO THE SHOP. AS A SURGEON, I TYPICALLY GET OFF MUCH LATER THAN THE FORD DEALERSHIP WAS OPEN. THEY HAVE TAKEN IT FOR REPAIR, BUT IT WAS PRETTY SCARY BECAUSE IT WOULD SHAKE AND RATTLE WHEN ACCELERATING SOMETIMES AND I WAS CONCERNED IT MIGHT STALL MID INTERSECTION. LUCKILY IT ONLY STALLED WHEN I HAD COME TO A STOP. *TR
Source: NHTSA WEB SITE -
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2013 FORD ESCAPE- INDIANAPOLIS, IN
THE ENGINE HAS DIED AND SHUT OFF WHILE DRIVING DOWN A HIGHWAY AT 40 MILES PER HOUR TWICE. TOOK THE VEHICLE TO DEALERSHIP AND NO PROBLEM WAS FOUND. ONE WEEK LATER ON MAY 17 THE VEHICLE DIED WHILE PULLING OUT INTO TRAFFIC. THE DRIVER HAD TO VEER UNPOWERED OFF THE ROAD TO AVOID A HEAD ON COLLISION. ENGINE HAS SHUT DOWN FOUR TIMES WHILE DRIVING IN ONE WEEK. *TR
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- RALEIGH, NC
PURCHASED THE VEHICLE NEW ON MAY 7, DROVE 10 MILES AND PARKED THE VEHICLE IN MY GARAGE. ON MAY 11, I NOTED A SUBSTANTIAL AMOUNT OF ENGINE OIL UNDER THE CAR. THE VEHICLE WAS TOWED TO THE SERVICE DEPARTMENT AND THE FOLLOWING WAS NOTED: OIL LEAK DIAGNOSIS TIMING PEG PLUG MISSING FROM RIGHT SIDE OF ENGINE BLOCK. THE RIGHT HALF AXLE SHAFT AND BEARING BRACKET WERE REMOVED, THE PLUG HOLE WAS CLEANED AND THREADS TAPPED USING M10 X 1.5 TAP. INSTALLED NEW TIMING PLUG TIGHTENED TO SPEC. NEW OIL AND FILTER INSTALLED. THE ORIGIN OF THE LEAK COULD NOT BE SEEN BY OWNER VISUAL INSPECTION. EITHER THE PLUG WAS NOT INSTALLED AT THE FACTORY OR IT WAS NOT TIGHTENED AND FELL OUT. EITHER WAY, HAD IT NOT BEEN NOTICED THE ENGINE OIL WOULD HAVE BEEN TOTALLY LOST INCREASING THE LIKELIHOOD OF ENGINE DAMAGE. FURTHER OIL COVERED THE UNDER CARRIAGE OF THE VEHICLE AND COULD HAVE GOTTEN ON TO BRAKES COMPROMISING SAFETY. NOT SURE IF THERE WAS POTENTIAL FOR ENGINE FIRE. *TR
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- LOS ANGELES, CA
STARTING AROUND 6,500MI, ESCAPE WOULD NOT START WITHOUT A JUMP START. AFTER SEVERAL DAYS OF CALLING TOW TRUCKS FOR THESE JUMPS, TOOK IT INTO FORD DEALERSHIP. THEY SWAPPED BATTERY AND SAID THAT'S ALL IT NEEDED. AFTER A WEEK, ESCAPE ENGINE CUT OUT AT WHILE STOPPED AT RED SIGNAL LIGHT. ENGINE WARNING LIGHTS FOR OIL AND BATTERY CAME ON, AND NOTHING ELSE. PUSHED CAR TO SIDE OF ROAD AND AFTER WAITING FOR TOW FOR 20 MINUTES, I TRIED TO START ENGINE AGAIN AND EVERYTHING CAME BACK ON AS IF NOTHING HAD HAPPENED. AFTER TWO DAYS OF "ALL SYSTEMS NORMAL," I WENT TO START THE ENGINE AND IT BEGAN TO SHAKE VIOLENTLY AND A "ENGINE MALFUNCTION-SERVICE IMMEDIATELY" WARNING CAME UP ON THE DASH. I TRIED TO PULL CAR OUT OF PARKING SPOT AND IT HAD ALMOST NO POWER. BARELY PUTTED ALONG DESPITE MY REALLY GIVING IT THE GAS. PARKED AND HAD IT BROUGHT TO FORD DEALERSHIP AGAIN. ON ARRIVAL THEY PULLED A CODE P0106 OFF READER. IT'S BEEN THERE FOR 10 DAYS AND THEY SAY THEY CAN NOT REPRODUCE ISSUE, AND HAVE MADE NO REPAIRS. STILL WAITING FOR NEWS. *TR
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- OAKBROOK TERRACE, IL
WHILE STOPPED AT A STOPLIGHT, WITH THE CAR IN DRIVE AND MY FOOT ON THE BRAKE THE ENGINE REVS UP AND THE CAR LURCHES FORWARD AND CRASHES INTO THE CAR IN FRONT OF ME. THIS HAPPENED LAST WEEK AT A DRIVE THRU AND I WAS FORTUNATE THAT NO ONE WAS IN FRONT OF ME. *TR
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- LOS ANGELES, CA
SINCE JANUARY, MY 2013 ESCAPE HAS BEEN IN THE SHOP ON THREE SEPARATE OCCASIONS FOR THE SAME MAJOR ENGINE ISSUE. FROM THE DRIVER'S PERSPECTIVE, THE CAR LURCHES AND JERKS AND FEELS AS THOUGH IT WILL STALL. THEN A ?SERVICE ENGINE NOW? LIGHT APPEARS. THIS OCCURS SHORTLY AFTER I PULL OUT OF MY DRIVEWAY AND PROCEED ON FLAT CITY BLOCKS. THIS LURCHING/JERKING IS FRIGHTENING AND FEELS UNSAFE. I HAVE BEEN TOLD FROM THE FORD SERVICE ADVISOR THAT THEY HAVE TWICE REPLACED THE M.A.P. SENSOR AND CONNECTOR. 3/22/13, 4/3/13. NOW THE CAR IS AT FORD 4/29/13 WITH THE SAME EXACT SYMPTOMS. I AWAIT A CALL FROM FORD SERVICE TO GIVE ME THE LATEST DIAGNOSIS/PROGNOSIS. THERE ARE OTHER ISSUES INVOLVING THE SYNC SYSTEM THAT ARE ALSO IN THE CASE RECORD. SUFFICE TO SAY, SYNC IS NOT WORKING AS ADVERTISED. FOR EXAMPLE, THE CLOCK IS INCONSISTENT AND THE NAVIGATION SYSTEM IS ADVERSELY AFFECTED BY PAIRING WITH BLUETOOTH DEVICES SUCH AS THE IPHONE. I AM AWARE THAT FORD IS AWARE OF THESE BUGS. AT PRESENT, I WAS ADVISED NOT TO PAIR MY DEVICES WHICH IS INCONVENIENT TO SAY THE LEAST. THE LURKING/JERKING IS THE MAIN COMPLAINT HOWEVER. *TR
Source: NHTSA WEB SITE