2013 FORD ESCAPE Complaints

ON 4-16-13 THE ENGINE ON MY NEW ESCAPE STARTED TO SPUTTER AND NOT RUN RIGHT. ON 4-17-13 I CRANKED THE ESCAPE IN MY DRIVE WAY AND IT SPUTTERED AND DIED. AFTER ABOUT 3 HOURS THE ESCAPE CRANKED AND I DROVE IT TO THE FORD DEALER WHERE I BOUGHT IT TO HAVE IT FIXED. THE ESCAPE HAS BEEN AT THE FORD DEALERSHIP SINCE 04/17/13 AND THEY HAVE NOT BEEN ABLE TO FIX THE PROBLEM WITH THE ENGINE OR THE OTHER PART THAT KEEPS IT FROM RUNNING. THE ESCAPE HAS DIED OR QUIT RUNNING AT THE DEALERSHIP 3 TIMES THAT I KNOW OF FROM REPORTS THAT THE DEALERSHIP STAFF HAS UPDATED ME WITH. THE DEALERSHIP HAS HAD THE ESCAPE SIXTEEN DAYS. *TR

SATURDAY MORNING , 4-20-2013, AFTER I FILLED UP MY GAS TANK AT THE STATION, WHEN I STARTED THE CAR THE INSYNC SYSTEM DID NOT TURN ON. THE SCREEN REMAINED BLANK FOR AT LEAST 5 MINUTES, WHEN I REACHED MY DESTINATION AND STOPPED THE CAR THE SCREEN TURNED ON AND IT WAS DOWNLOADING TO TURN ON AGAIN. SYSTEM WORKS FINE NOW. THE DEALER WAS NOT CONCERNED WHEN I CALLED. THEY SAID AS LONG AS IT IS WORKING NOW IT IS A NON-ISSUE, I SPOKE WITH [XXX] AT NORTH BROTHERS, THE SERVICE REP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE SIDE VIEW MIRROR ON THE DRIVERS SIDE HAS A WAVE IN THE GLASS THAT MAKES VIEWING VERY DIFFICULT. I'VE HAD IT REPLACED TWICE, SO IT MUST BE AN INTENTIONAL PART OF THE MIRROR, BUT IS NAUSEATING DURING DRIVING... *TR

THE CHECK ENGINE LIGHT CAME ON AND AVERAGED 15MPG HIGHWAY GETTING TO THE DEALERSHIP. THEY SAID IT WAS THE KNOCK SENSOR. THEY REPLACED IT AND 24 HOURS LATER CHECK ENGINE LIGHT ON AGAIN, SAME MPG. THIS TIME THEY SAY ITS THE COMPUTER NEEDS TO BE CHANGED. ONE MONTH LATER, CHECK ENGINE LIGHT ON AGAIN WITH A FAULT AND THE ENGINE SURGES. *TR

I CURRENTLY HAVE A LAW SUIT PENDING WITH FORD MOTOR COMPANY FOR NUMEROUS ISSUES WITH THIS VEHICLE. ONE OF MY MAJOR COMPLAINTS IS THAT THIS VEHICLE HAS A TRANSMISSION THAT LUNGES AND IS NOT SMOOTH. IT FREQUENTLY FEELS LIKE YOU WILL NOT MAKE IT THROUGH AN INTERSECTION WHEN YOU ACCELERATE DUE TO HESITATION. THE VEHICLE TACHS 3 OR 4 NUMBER WHEN TRANSITIONING BETWEEN GEARS. FORD HAS HAD MY VEHICLE AT THE DEALER SEVERAL TIMES. THEY REPLACED SOME PARTS ON THE TRANSMISSION AND HAD AN ENGINEER EXAMINE THE VEHICLE AND RUN TESTS FOR ONE WEEK. THE CONCLUSION WAS THAT THERE IS NOTHING WRONG WITH THE TRANSMISSION. IT IS SUPPOSEDLY JUST HOW AN ECOBOOST ENGINE WORKS. IT IS STILL AN ONGING ISSUE FOR ME 6 MONTHS LATER. *TR

VEHICLE REPORTED ENGINE TEMPERATURE TOO HIGH AND THAT I SHOULD PULL OVER SAFELY. THIS IS THE SAME ENGINE OVERHEATING / FIRE HAZARD PROBLEM SUPPOSEDLY FIXED DURING DECEMBER 2012 RECALL. *TR

ON TITANIUM MODELS, THE HVAC VENTS HAVE A CHROME SURROUND. THIS CHROME SURROUND CAUSES A BAD REFLECTIVITY PROBLEM WITH THE OUTSIDE REAR VIEW MIRRORS ON DAYS WITH STRONG SUNLIGHT, WHICH MAKES IT HARD TO USE THE EXTERIOR MIRRORS. BOTH THE PASSENGER AND DRIVERS SIDE MIRRORS ARE AFFECTED. THE CORRECT SOLUTION WOULD APPEAR TO BE CHANGING THE CHROME SURROUND FROM CHROME TO MATTE BLACK. *TR

WHILE DEPRESSING THE BRAKE PEDAL IN ORDER TO BRING THE VEHICLE TO A FULL STOP AT A STOP SIGN IN A RESIDENTIAL NEIGHBORHOOD, THE ENGINE RACED AND THE VEHICLE LURCHED FORWARD BEYOND THE STOP SIGN. I, THE DRIVER, WAS REQUIRED TO QUICKLY PLACE THE VEHICLE INTO NEUTRAL GEAR AS THE ACCELERATION OF THE ENGINE AND THE FULLY DEPRESSED BRAKE PEDAL SEEMED TO BE FIGHTING AGAINST EACH OTHER. *TR

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE REAR HATCH ELECTRONIC LOCK FAILED. THE DOOR WOULD NOT LOCK ELECTRONICALLY AND CAUSED THE HATCH DOOR TO LIFT AND CRASH INTO THE CONTACT'S GARAGE DOOR. THE VEHICLE WAS TAKEN TO THE BODY SHOP BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2 AND THE CURRENT MILEAGE WAS 7,000.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE DRIVER'S SIDE REAR EXTERIOR DOOR HANDLE DID NOT RETURN TO THE CLOSED POSITION, CAUSING THE DOOR TO NOT LATCH. THE VEHICLE WAS TAKEN TO THE DEALER. AFTER DIAGNOSIS, THEY ADVISED HIM THAT THE CHILD SAFETY LOCK CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 10. THE CURRENT MILEAGE WAS APPROXIMATELY 1,200. THE VIN WAS UNAVAILABLE. *TR