2013 FORD ESCAPE Complaints

UPON TAKING MY CAR IN FOR THE RECALL, I WAS NOTIFIED ON 12/19/2012 THAT THE OIL GASKET WAS LEAKING. TO DATE ( 1/2/13) SARAT FORD IN AGAWAM MA STILL DOES NOT HAVE THE PARTS OR ANY IDEA WHEN MY CAR WILL BE FIXED. IT HAS 3100 MILES ON IT AND I PURCHASED IT IN LATE SEPTEMBER 2012. *TR

FIRST DEALER ISSUES NOW SITTING IN LOT SINCE RECALL AND BEING TOLD THE DEALER DOES NOT HAVE THE FIX FOR 1.6 YET-12-4 WAS TOLD BY REP AT FORD THAT I WOULD GET A BUY BACK. THEN TOLD NO ON 12-14. CAN'T REACH EITHER PERSON AT FORD. DEALER SAID ON 12-20 THAT THEY DO NOT HAVE FIX YET-PEOPLE SHOULD BE MADE HOLD AND BE ABLE TO GET FULL VALUE FOR TRADE IN FOR 2.0. FORD IS LOSING ANY CONFIDENCE I HAD IN THEM BECAUSE OF THE HANDLING OF THIS SITUATION. *TR

DURING THE LATEST RECALL FOR THE FORD ESCAPE 2013 WITH 1.6L ECOBOOST ENGINE, THE DEALER FOUND OTHER ISSUES OUTSIDE THE SOFTWARE UPDATE TO PREVENT OVERHEATING OF THE ENGINE. THE DEALER ALSO STATED THERE IS A FUEL BRIDGE ISSUE OR SOME KIND OF LEAK, IF FORD KNOWS ABOUT THESE ISSUES WHY WE DON'T HEAR ABOUT THEM ON THE RECALL, THEY ARE EAGER TO FIX THE ISSUE, SO IT LEADS ME TO BELIEVE THEY ARE HIDING OTHER ISSUES WITH THE ENGINE FIRES. DOES NHTSA KNOWS ABOUT THESE OTHER ISSUES? I AM PUSHING FOR FORD TO FIX MY CAR OR BUY IT BACK. IT LEADS ME TO BELIEVE THIS IS NOT A SIMPLE SOFTWARE FIX LIKE THEY ARE TALKING ABOUT IN THE MEDIA. I HOPE NHTSA IS PUSHING FORD TO COME CLEAN AND TELL THE FULL STORY, BEFORE SOMEBODY GETS HURT. ARE THEY JUST TRYING TO BUY TIME, NOT SURE WHY IS TAKING SO LONG FOR MY CAR TO GET FIX WHEN THEY ARE SAYING IS JUST HALF DAY FIX. THEN TODAY THEY SAID IS SOME LIKE AND THEY EVEN MENTION THE FUEL BRIDGE, WHAT IS THE TRUE STORY? *TR

2013 FORD ESCAPE SITUATION IS THAT WHEN I TRANSFER MY FOOT FROM THE ACCELERATOR TO THE BRAKE PEDAL, BESIDES LIGHTLY BRAKING THE VEHICLE EXPERIENCES A SURGE IN ACCELERATION ... CAUSING UNEXPECTED ACCELERATION WHEN THE DRIVER WOULD EXPECT THE VEHICLE TO BE BRAKING. THERE ARE 1 OR 2 PROBLEMS: 1) THE BRAKE PEDAL IS TOO CLOSE TO THE ACCELERATOR PEDAL [MORE SO FOR A MALE DRIVER WITH A WIDER FOOT THAN A FEMALE DRIVER]. 2) THE BRAKE PEDAL HAS TOO MUCH MOVEMENT WHILE THE DRIVER IS TRYING TO BRAKE, IN THAT PRESSURE ON THE BRAKE PEDAL PUSHES THE PEDAL TO AND PAST THE ACCELERATOR PETAL; IN THAT IF THE FOOT IS NOT EXACTLY ON THE BRAKE PEDAL, THE ACCELERATOR PUSHES DOWN AND CAUSES A POWER SURGE, WHEN THE DRIVER IS EXPECTING THE VEHICLE TO BE BRAKING. THE PROBLEM IS THE DESIGN AND FUNCTION OF THE BRAKE PEDAL. THE BRAKE PETAL HAS SUCH A LONG TRAVEL, THAT WHEN A PERSON'S FOOT IS NOT 100% ON THE BRAKE THAT THE FOOT ALSO PRESSES ON THE ACCELERATOR PEDAL, CAUSING THE VEHICLE TO SURGE FORWARD UNEXPECTEDLY, INSTEAD OF STOPPING. THIS IS MOST LIKELY TO HAPPEN WITH A MAN'S FOOT, BEING WIDER THAN A FEMALE'S FOOT. I HAVE EXPERIENCED THIS ON VARIOUS OCCASIONS; ALL OF WHICH CAUSED AN EXTREMELY TRAUMATIC SITUATION(S): 1) TRAVELING ON THE FREEWAY, WHEN TRAFFIC BACKS UP OR ANOTHER VEHICLE CHANGES INTO MY DRIVING LANE - IN EITHER CONDITION, WHERE FORCED TO BRAKE 'UNEXPECTEDLY', THE VEHICLE SURGES FORWARD. 2) WHEN BRAKING AT AN INTERSECTION, TAKING THE FOOT FROM THE ACCELERATOR TO THE BRAKE, INITIALLY THE CAR SLOWS DOWN, BUT WHEN THE BRAKE IS PRESSED TO STOP THE CAR, THE CAR ACCELERATES UNEXPECTEDLY, I.E, A PEDESTRIAN IS CROSSING THE STREET IN AN INTERSECTION AND THE VEHICLE ACCELERATES UNEXPECTEDLY AND POSSIBLY INJURING THE PEDESTRIAN. *TR

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH DURING THE NIGHT, THE DAYTIME RUNNING LIGHTS AND THE INSTRUMENT PANEL LIGHTS ILLUMINATED AUTOMATICALLY HOWEVER, THE TAIL LIGHTS WOULD NOT ILLUMINATE UNLESS ACTIVATED MANUALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO ADVISED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE MANUFACTURER ALSO ADVISED THE CONTACT THAT THE VEHICLE FUNCTIONED AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT HE WAS NOTIFIED OF A RECALL FOR THE VEHICLE UNDER NHTSA CAMPAIGN ID NUMBER: 12V551000 (ENGINE AND ENGINE COOLING). THE DEALER WAS CONTACTED WHO CONFIRMED THAT THERE WAS A CONCURRENT RECALL FOR THE VEHICLE. THE CONTACT STATED THAT HE WAS NEVER ADVISED OF THE RECALL BY THE DEALER OR THE MANUFACTURER. THE CONTACT WAS CONCERNED THAT PER THE RECALL, THERE WAS A POSSIBILITY THAT THE ENGINE WOULD OVERHEAT AND CAUSE A FIRE. THE VEHICLE WAS SERVICED UNDER THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 25.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT AN UNKNOWN WARNING LIGHT ILLUMINATED WHILE DRIVING 50 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS AWAITING A RETURN CALL. THE FAILURE MILEAGE WAS 100. UPDATED 01/30/13*LJ THE CONSUMER STATED THERE WAS A NEVER NOTICE SENT AND RECEIVED. 1/31/2013*JS

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT SHE WAS IN THE REAR SEAT WHEN SHE BECAME TRAPPED INSIDE THE VEHICLE. THE CONTACT NOTICED THAT THE DOORS WERE LOCKED HOWEVER, SHE WAS UNABLE TO UNLOCK THE DOORS. THE DRIVER HAD TO UNLOCK THE DOORS FROM THE EXTERIOR OF THE VEHICLE USING THE REMOTE KEY FOB IN ORDER FOR THE CONTACT TO EXIT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 2,000.

2013 FORD ESCAPE SITUATION IS THAT WHEN I TRANSFER MY FOOT FROM THE ACCELERATOR TO THE BRAKE PEDAL, BESIDES LIGHTLY BRAKING THE VEHICLE EXPERIENCES A SURGE IN ACCELERATION ... CAUSING UNEXPECTED ACCELERATION WHEN THE DRIVER WOULD EXPECT THE VEHICLE TO BE BRAKING. THERE ARE 1 OR 2 PROBLEMS: 1) THE BRAKE PEDAL IS TOO CLOSE TO THE ACCELERATOR PEDAL [MORE SO FOR A MALE DRIVER WITH A WIDER FOOT THAN A FEMALE DRIVER]. 2) THE BRAKE PEDAL HAS TOO MUCH MOVEMENT WHILE THE DRIVER IS TRYING TO BRAKE, IN THAT PRESSURE ON THE BRAKE PEDAL PUSHES THE PEDAL TO AND PAST THE ACCELERATOR PETAL; IN THAT IF THE FOOT IS NOT EXACTLY ON THE BRAKE PEDAL, THE ACCELERATOR PUSHES DOWN AND CAUSES A POWER SURGE, WHEN THE DRIVER IS EXPECTING THE VEHICLE TO BE BRAKING. THE PROBLEM IS THE DESIGN AND FUNCTION OF THE BRAKE PEDAL. THE BRAKE PETAL HAS SUCH A LONG TRAVEL, THAT WHEN A PERSON'S FOOT IS NOT 100% ON THE BRAKE THAT THE FOOT ALSO PRESSES ON THE ACCELERATOR PEDAL, CAUSING THE VEHICLE TO SURGE FORWARD UNEXPECTEDLY, INSTEAD OF STOPPING. THIS IS MOST LIKELY TO HAPPEN WITH A MAN'S FOOT, BEING WIDER THAN A FEMALE'S FOOT. I HAVE EXPERIENCED THIS ON VARIOUS OCCASIONS; ALL OF WHICH CAUSED AN EXTREMELY TRAUMATIC SITUATION(S): 1) TRAVELING ON THE FREEWAY, WHEN TRAFFIC BACKS UP OR ANOTHER VEHICLE CHANGES INTO MY DRIVING LANE - IN EITHER CONDITION, WHERE FORCED TO BRAKE 'UNEXPECTEDLY', THE VEHICLE SURGES FORWARD. 2) WHEN BRAKING AT AN INTERSECTION, TAKING THE FOOT FROM THE ACCELERATOR TO THE BRAKE, INITIALLY THE CAR SLOWS DOWN, BUT WHEN THE BRAKE IS PRESSED TO STOP THE CAR, THE CAR ACCELERATES UNEXPECTEDLY, I.E, A PEDESTRIAN IS CROSSING THE STREET IN AN INTERSECTION AND THE VEHICLE ACCELERATES UNEXPECTEDLY AND POSSIBLY INJURING THE PEDESTRIAN. THE FORD DEALER SAID THAT THEY CANNOT FIX A "DESIGN FLAW". *TR

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE ACTIVE SYNC TECHNOLOGY MALFUNCTIONED WHICH CAUSES HER TO TAKE HER EYES OFF THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS 28 AND THE CURRENT MILEAGE WAS 3,233.