2013 FORD ESCAPE Complaints

MY WIFE WAS DRIVING THE VEHICLE AT THE TIME OF THE INCIDENT. THE CAR WAS AT A STOP WHEN IT ACCELERATED SUDDENLY FOR A SHORT BURST. THE BRAKES DID NOT HOLD THE VEHICLE IN ONE SPOT AND SHE TAPPED THE VEHICLE IN FRONT OF HER CAUSE TWO MINOR SCRATCHES ON THE OTHER VEHICLE'S BUMPER. OUR INSURANCE COMPANY HAS BEEN CONTACTED AND IS IN THE PROCESS OF GETTING THE OTHER VEHICLE REPAIRED. THE ESCAPE DID NOT SUSTAIN ANY NOTICEABLE DAMAGE. THE ESCAPE IS HEADING BACK TO THE DEALERSHIP TO BE LOOKED AT. THIS HAS ONLY OCCURRED ONCE THAT WE KNOW OF BUT I HAVE NOTICED ONCE THAT THE VEHICLE DID JUMP A BIT IN RPMS AND SPEED WHILE DRIVING IT AT A STEADY SPEED ON A FAIRLY FLAT ROAD. *TR

I WAS AT A RED LIGHT ON A FREEWAY EXIT. MY CRUISE CONTROL HAD BEEN SET TO 65 MPH, AND WHEN I ACCIDENTLY TAPPED THE RESUME LEVER, THE CAR ACCELERATED RAPIDLY. HITTING THE BRAKES DID NOT STOP THE CAR BEFORE IT HIT THE CAR IN FRONT OF ME. THE CRUISE CONTROL CANCEL/RESUME LEVER IS LOCATED ON THE LOWER LEFT PART OF THE STEERING WHEEL. IF YOUR STEERING WHEEL IS IN A LOW POSITION, AND YOU MOVE YOUR LEFT LEG, YOU CAN ACTIVATE CRUISE CONTROL WITH YOUR THIGH CAUSING IMMEDIATE ACCELERATION. THIS HAPPENED TO ME AGAIN WHILE DRIVING SLOWLY ON A CURVY ROAD LAST WEEK. THIS COULD BE DISASTROUS IF IT OCCURS AT A CROSS WALK. LUCKILY I ONLY HIT A CAR, NOT A PEDESTRIAN, AND THERE WERE NO INJURIES. ELEVATING THE STEERING WHEEL REDUCES THE LIKELIHOOD OF ACTIVATING CRUISE CONTROL. *TR

THERE IS AN ACCELERATION LAG ON PARTIAL THROTTLE. THIS MAINLY OCCURS WHEN STARTING THE VEHICLE OR WHEN ACCELERATING AFTER A TURN. WHEN NO ACCELERATION IS FELT, THE THROTTLE PEDAL IS DEPRESSED FURTHER AND, AFTER A DELAY, THE VEHICLE TAKES OFF LIKE A ROCKET. WHEN DRIVING THE VEHICLE USING THE MANUAL SHIFT MODE, IT OPERATES WITHOUT AN ACCELERATION DELAY. THE VEHICLE WAS BROUGHT TO THE DEALERSHIP FOR THIS PROBLEM. THEY LOOKED AT THE VEHICLE AND STATED IT DRIVES LIKE ALL OF THE OTHER 1.6 LITER ESCAPE VEHICLES ON THEIR LOT. THE DELAY IN ACCELERATION HAS THE POTENTIAL TO CAUSE AN ACCIDENT. A SIDE ISSUE IS WITH SYNC. THE CLOCK LOSES TIME, IT'S VERY SLOW TO RESPOND, IT ISN'T ALWAYS ABLE TO SYNC PHONES, UNDERSTAND VOICE COMMANDS, AND IT'S LOCKED UP...REQUIRING A MASTER RESET. THERE'S ALSO TOO MUCH ROAD NOISE TRANSMITTED TO THOSE ON THE OTHER END...CONSEQUENTLY, IT'S DIFFICULT FOR THEM TO HEAR THE CONVERSATION. *TR

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE MYTOUCH SYSTEM FAILED AND WOULD NOT ALLOW HER TO MAKE A CALL. IN ADDITION, THE MYTOUCH SYSTEM WOULD NOT PROPERLY RESPOND TO COMMANDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR TESTING ON SEVERAL OCCASIONS WHERE THE DEALER ADVISED THAT THE MYTOUCH CHIP NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT SOMEONE WOULD CALL THE CONTACT AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,083.

LAST WEEK I NOTICED WHEN I WAS IN PARK THAT I SPRAYED MY WIDOWS AND THE WIPERS DID NOT TURN ON. I HAD TO LIFT THE WIPERS AND SLAP THEM AGAINST THE WINDOW AND THEN GO BACK INTO THE CAR AND THEY WORKED FINE. THOUGHT IT WAS JUST A FLUKE. TODAY DRIVING TO WORK I HAD ANOTHER ISSUE. WHEN I INITIALLY STARTED THE CAR THE WIPERS WORKED FINE TO CLEAN OFF THE RAIN DROPS AND I SHUT THEM OFF. WHEN I WAS ON FREEWAY I USED THE SPRITZER AND THE WIPERS DID NOT START. I MOVED THE SWITCH TO ALL SETTING AND STILL NOTHING HAPPENED. I SPRITZED THE WATER 2 MORE TIMES AND STILL NOTHING OTHER THAN I WAS BLINDED BY THE WATER ON THE WINDSHIELD. I HAD TO PULL ON THE SHOULDER AND GET OUT OF THE CAR AND LIFT THE WIPERS OFF THE WINDOW. WHEN I GOT BACK IN THE CAR THEY STARTED UP FINE AND AGAIN WORKED AS THEY SHOULD. THIS WAS VERY DANGEROUS THIS MORNING. I CALLED SERVICE AND THEY TOLD ME THEY WOULD LOOK AT THEM. *TR

MY 2013 FORD ESCAPE, 1.6 LITER ENGINE, HAD 3 RECALLS, (TWO WERE ENGINE FIRE RELATED). ALL 3 RECALL REPAIRS WERE DONE BY THE LOCAL FORD DEALER, SALEM, VA. WE PICKED VEHICLE UP AFTER THIRD RECALL WORK HAD BEEN DONE ON 9/17/12. WE ASSUMED THE RECALL WORK WAS DONE CORRECTLY, AND THAT FORD'S "FIX" WORKED CORRECTLY. ON 9/21/12 WE WERE TRAVELING EAST AT 65 MPH IN THE RIGHT LANE ON I-64 NEAR CHARLOTTESVILLE, VA. IT WAS ABOUT 1 PM IN THE AFTERNOON. THERE WAS A "POP" SOUND IN THE ENGINE AREA. INSTANTLY, THE ACCELERATOR HAD NO RESPONSE, THE HIGH ENGINE TEMPERATURE WARNING LIGHT CAME ON, AND THEN ALL WARNING LIGHTS, GAUGES, & TACHOMETER ALL WENT DEAD. LUCKILY, WE WERE ADJACENT TO AN EXIT RAMP, AND WE COASTED TO A STOP ON RTE 20/53. IMMEDIATELY, WHITE STEAM CAME OUT OF THE ENGINE COMPARTMENT. KNOWING THE THIRD RECALL DEALT WITH THE "RISK OF ENGINE FIRES", WE GOT OUT, AND MOVED WELL AWAY FROM THE VEHICLE. WITHIN MINUTES, BROWN, OILY SMOKE CAME OUT FROM UNDER THE HOOD. THEN FLAMES CAME OUT FROM UNDER THE HOOD, AT THE WINDSHIELD AND OUT THE SIDES OF THE ENGINE COMPARTMENT. THEN THE CAR BURST INTO FLAMES AND WAS DESTROYED. PICTURES WERE TAKEN OF THE VEHICLE ON FIRE, AND AFTER IT WAS OUT, WITH A CELL PHONE. AFTER THE FIRE WAS OUT, THE VEHICLE WAS TAKEN TO THE FORD DEALER IN CHARLOTTESVILLE, VA.. WE WERE TOLD THE INSURANCE COMPANY HAD RETAINED A FIRE INSPECTOR TO LOOK AT THE CAR, AND ASK ME QUESTIONS, WHICH HE DID. LATER THE INSPECTOR SAID THE INSURANCE COMPANY DID NOT REQUIRE A REPORT. WE FEEL WE ARE LUCKY TO BE ALIVE! *TR

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE TIRES ON THE VEHICLE WERE CONTINENTAL CON TIP SMALL RO CONTACT, SIZE 235/15/R17. THE CONTACT STATED WHILE DRIVING AT SLOW SPEEDS THE VEHICLE WOULD HYDRO PLANE IN RAINY WEATHER CONDITIONS. THE FAILURE OCCURRED TWICE SINCE THE VEHICLE WAS PURCHASED. THE DEALER WAS CONTACTED AND ADVISED HIM TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED AND A COMPLAINT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 5,500.

I HAVE THE 2.0 SE WITH ROOF RAILS AND PANORAMIC SUNROOF. THERE IS A WATER LEAK ON THE DRIVER'S SIDE HEADLINER RIGHT NEAR THE A-PILLAR. I PULLED BACK THE HEADLINER AND WATER IS DRIPPING FROM AN AREA ADJACENT TO A NYLON FASTENER. THE CAR IS PARKED ON AN INCLINE AND THE FRONT OF THE CAR IS HIGHER THAN THE REAR, SO THE SUNROOF CANNOT BE THE SOURCE OF THE LEAK. *TR

THE RAIN SENSOR DOES NOT OPERATE PROPERLY WHEN THE WIPERS ARE USED IN THE 'INTERMITTENT' SETTING. THE OPERATION OF THE WIPERS WHEN USING THE INTERMITTENT FEATURE ARE VERY UNPREDICTABLE, REGARDLESS OF THE DELAY SETTING USED. THE WIPERS WILL OFTEN NOT ACTIVATE ALLOWING RAIN TO ACCUMULATE ON THE WINDSHIELD TO THE POINT OF IMPAIRING VISIBILITY DRASTICALLY. AT OTHER TIMES THE WIPERS WILL ACTIVATE WHEN RAIN WATER IS NOT COLLECTING ON THE WINDSHIELD, SUCH AS WHEN STOPPED UNDER A HIGHWAY OVERPASS. *TR

CROSS TRAFFIC WARNING SYSTEM IS OVERLY SENSITIVE AND PROVIDES FALSE WARNINGS. THIS CREATES A DISTRACTION FROM DRIVING. WHEN THE TRANSMISSION IS IN REVERSE THE CROSS TRAFFIC WARNING SYSTEM WILL ALARM WHEN VEHICLES ARE APPROXIMATELY 50 FEET AWAY OR WHEN TRAFFIC IS PASSING ON THE OPPOSITE SIDE OF THE ROAD (I.E. WHEN PARALLEL PARKING). THE SYSTEM HAS ALSO ALARMED WHEN NO VEHICULAR OR PEDESTRIAN TRAFFIC IS PRESENT. IT IS UNPREDICTABLE. THE ALARM IS EXTREMELY DISTRACTING TO THE DRIVING TASK AT HAND. ADDITIONALLY, WHEN IN REVERSE, THE DRIVER SHOULD BE LOOKING BEHIND THE VEHICLE, NOT AT THE DASHBOARD WHERE AN ALARM MESSAGE IS DISPLAYED. SILENCING THE ALARM REQUIRES THE DRIVER TO FIND A SMALL "OK" BUTTON OR SCROLL THROUGH SEVERAL MENUS THAT IS LOCATED NEXT TO THE SPEEDOMETER. THE ALARM HAS ALSO ACTIVATED AS THE TRANSMISSION GEAR SHIFT PASSES 'REVERSE' WHILE BEING PUT IN 'DRIVE'. THE DEALER HAS ACKNOWLEDGED THIS CAN BE DISTRACTING AND THAT A REPAIR FOR THIS DOES NOT EXIST. *TR