2012 FORD ESCAPE Complaints

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VEHICLE HAD A FUEL LEAK. THE CONTACT WAS ADVISED TO CONTACT THE FORD DEALER FOR ANY RECALLS. TOM MASANO FORD LINCOLN (1600 LANCASTER AVE, READING, PA) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (LUTHER FAMILY FORD, 3302 36TH ST S, FARGO, ND 58104, (844) 361-4184) CONFIRMED THAT PARTS WERE UNAVAILABLE AND WAS UNABLE TO VERIFY WHEN THEY WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

HOOD LATCH FAILURE I WAS DRIVING DOWN A STRAIGHT ROAD AT 55MPH AND THE HOOD JUST FLEW OPEN. MY VIEW WAS OBSTRUCTED BY THE HOOD. THE HOOD WAS LAST OPENED APPROXIMATELY 3000 MILES BEFORE THE INCIDENT OCCURRED. THE HOOD IS BENT TO THE POINT IT WILL NOT CLOSE AND THE WINDSHIELD IS SEVERELY CRACKED.

APRIL 12, 2018....I'VE BEEN CALLING MY FORD DEALER TO TAKE CARE OF THIS RECALL MATTER SINCE JANUARY, 2018. THEY KEEP TELLING ME THAT THEY DON'T HAVE THE PART AND TO CALL BACK AT ANOTHER TIME. WHAT CAN I DO TO GET THIS PROBLEM RESOLVED?

AT APPROX. 46,000 MI. MY ESCAPE BEGAN CUTTING OFF WHILE DRIVING. NO WARNING AND NO RHYME OR REASON. AFTER COASTING TO SAFETY (SO FAR) I CAN RESTART AND CONTINUE. NO TROUBLE LIGHT COME ON EXCEPT THE WRENCH WHILE IT IS HAPPENING. AT FIRST IT ONLY HAPPENED EVERY FEW WEEKS OR SO. FORD DEALER SAID THEY DON'T KNOW WHAT PROBLEM IS UNLESS IT IS HAPPENING! NOW IT IS HAPPENING ALMOST EVERY TIME I DRIVE. THIS IS VERY SCARY AND DANGEROUS. I HAVE INSTRUCTIONS AND DOCUMENTATION FOR MY DAUGHTER IN CASE I AM KILLED OR SERIOUSLY INJURED BECAUSE I AM THAT AFRAID. I CAN'T AFFORD EXPENSIVE REPAIRS ON A VEHICLE WITH LESS THAN 49,000 MILES. FORD CAN'T EVEN TELL ME WHAT IT IS! THIS HAS NOW HAPPENED ON AN INTERSTATE @ 70 MPH ALL THE WAY DOWN TO NEIGHBORHOOD AT 2 MPH. I HAVEN'T HAD AN ACCIDENT YET BUT AM CERTAIN IT'S ONLY A MATTER OF TIME. WHILE HAVING IT SERVICED AT FORD DEALER YESTERDAY I WAS TOLD THEY WOULD HAVE TO HAVE A 110.00 TO HOOK IT TO COMPUTER BUT THEY MAY NOT TELL THEM WHAT THE PROBLEM IS. I AM A SINGLE MOTHER WITH DAUGHTER IN COLLEGE AND CAN'T AFFORD TO GAMBLE 110.00. I AM SCARED TO DRIVE. I PAID FOR A 76,000 MI WARRANTY WHEN I BOUGHT THE VEHICLE BUT WAS TOLD IT EXPIRED IN JUNE OF 2017. PLEASE HELP!

2012 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO FUEL DELIVERY MODULE SAFETY RECALL. *LD *TR

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (SUNSET FORD, 11700 GRAVOIS RD, ST. LOUIS, MO 63127) WHO CONFIRMED PART UNAVAILABILITY AND STATED THAT THE PART WOULD NOT BE AVAILABLE UNTIL SEPTEMBER OF 2018. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE DEALER (GORDIE BOUCHER LINCOLN OF WEST ALLIS, 3161 S 108TH ST, WEST ALLIS, WI 53227, (800) 924-7517) STATED FOR MONTHS THAT THE PART WAS NOT AVAILABLE AND WAS ON A NATIONAL BACKORDER. THERE WAS NO INDICATION AS TO WHEN THE MANUFACTURER WOULD PROVIDE THE PART FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO DICK WRIGHT FORD (5204 MAIN ST, FRANKLIN, VT 05457, (802) 285-2211) WHERE IT WAS CONFIRMED THAT THE PARTS WERE UNAVAILABLE AND WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. METRO FORD SALES AND SERVICE IN CHICAGO, ILLINOIS AND FOX VALLEY FORD IN NORTH AURORA, ILLINOIS WERE MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED THE CONTACT WITH CASE NUMBER: CAS-14499921. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.