2012 FORD ESCAPE Complaints

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT TOOK THE VEHICLE TO A LOCAL DEALER (TOM MASONA FORD LINCOLN, 1600 LANCASTER AVE, READING, PA 19607) AND WAS INFORMED THAT THE PARTS RECEIVED WERE DEFECTIVE AND HAD TO BE SENT BACK. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR APPOINTMENT. THE DEALER (ELKINS CHRYSLER DODGE JEEP RAM, 1434 BEVERLY PIKE, ELKINS, WV 26241, (304) 636-2222) HAD BEEN UNABLE TO VERIFY WHEN THE REMEDY AND PART MAY BE SUPPLIED FROM THE MANUFACTURER, SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED TO DETERMINE IF THEY MAY BE ABLE TO VERIFY WHEN THE PART MAY BE SUPPLIED TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED (HIGLEY FORD SALES COMPANY AT (507) 831-3131), (MOTOR INN OF SPIRIT LAKE, INC. AT (712) 336-2701), AND (MARTHALER FORD OF WORTHINGTON AT (507) 727-7000) WHERE IT WAS CONFIRMED THAT THE PARTS WERE ON BACK ORDER AND THE CONTACT WAS PLACED ON A WAITING LIST. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (SEXTON FORD, 3802 16TH ST, MOLINE, IL 61265) AND WAS INFORMED THAT THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *TT

I RECEIVED A SAFETY RECALL NOTICE FROM FORD MOTOR COMPANY, SAFETY RECALL NOTICE 16S41. THE DEALER, SERRAMONTE FORD, HAS NOT RESPONDED TO MY REQUEST TO DO THE NECESSARY REPAIR. I'VE BEEN TRYING TO SCHEDULE THE APPOINTMENT SINCE I FIRST RECEIVED THE NOTICE IN DECEMBER 2017.

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER TWO MONTHS AGO. THE DEALER TOWN AND COUNTRY FORD (7720 E DIVISION ST, EVANSVILLE, IN 47715) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS AN ODOR OF FUEL COMING FROM THE REAR OF THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT TOOK THE VEHICLE TO AUTO NATION FORD (8252 S BROADWAY, LITTLETON, CO 80122) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUES. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

RECALL NOTICE RECEIVED IN JANUARY 2018. PARTS STILL NOT AVAILABLE FOR REPAIR TO FUEL INTAKE.

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT *JS

TL* THE CONTACT OWNS A 2012 FORD ESCAPE HYBRID. WHILE DRIVING APPROXIMATELY 65 MPH, THE HOOD SUDDENLY FLEW UP AND CRASHED INTO THE WINDSHIELD WITHOUT WARNING. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO GAUDIN FORD (6625 W. ROY HORN WAY, LAS VEGAS, NV 89118, 702-534-3094) WHERE THE TECHNICIAN STATED THAT THEY WERE NOT AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. *TT