2012 FORD ESCAPE Complaints
View complaints related to 2012 FORD ESCAPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 600 complaints submitted for the 2012 FORD ESCAPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 FORD ESCAPE- ANTIOCH, IL
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KUNES COUNTRY FORD OF ANTIOCH (104 IL-173, ANTIOCH, IL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 FORD ESCAPE- VILAS, NC
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY; HOWEVER, THEY OFFERED TO PERFORM BRAKE MAINTENANCE AT THE CONTACT'S EXPENSE. THIS WAS THE CONTACT'S SECOND ATTEMPT TO GET THE REMEDY REPAIRED BY MODERN FORD OF BOONE (300 NEW MARKET BLVD, BOONE, NC). THE DEALER STATED THAT THE REPAIR COULD NOT BE PERFORMED BECAUSE THE TECHNICIAN PERFORMING THE RECALL REMEDY HAD TO GO TO THE HOSPITAL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 FORD ESCAPE- OMAHA, NE
THE BACK LIFTGATE WILL NOT OPEN, BUT THE GLASS WILL . O HEARD THERE WAS A RECALL ON MY VEHICLE 2012 FORD ESCAPE .
Source: NHTSA WEB SITE -
2012 FORD ESCAPE- CLINTON, IL
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ANDERSON FORD OF CLINTON (1001 STATE ROUTE 10 WEST, CLINTON, IL 61727, 217-935-3106) AND WAS INFORMED THAT A PART WAS MISSING WITH THE KIT, WHICH WAS NECESSARY TO PROVIDE THE RECALL REPAIR. THE CONTACT WAS INFORMED THAT THE REPAIR WOULD TAKE APPROXIMATELY ONE WEEK. THE CONTACT CALLED THE DEALER AND WAS INFORMED THAT THE PARTS WERE BACKORDERED AND THEY COULD NOT PROVIDE AN ESTIMATED TIMEFRAME FOR THE RECALL REPAIR. THE CONTACT STATED THAT FUEL WAS LEAKING UNDERNEATH THE VEHICLE. THE CONTACT ATTEMPTED TO CALL THE MANUFACTURER, BUT UNABLE TO SPEAK WITH A REPRESENTATIVE. THE APPROXIMATE FAILURE MILEAGE WAS 74,992. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 FORD ESCAPE- SANTA ROSA, CA
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (HANSEL FORD LINCOLN, 3075 CORBY AVE, SANTA ROSA, CA 95407) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2012 FORD ESCAPE- SHEPARDSVILLE, KY
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BILL COLLINS FORD LINCOLN (4220 BRADSTOWN ROAD E, LOUISVILLE, KY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 FORD ESCAPE- BELLINGHAM, WA
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DIEHL FORD LINCOLN (1820 JAMES ST, BELLINGHAM, WA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 FORD ESCAPE- MISSOURI CITY, TX
EXTREMELY DANGEROUS!! THIS VEHICLE WILL, WITHOUT WARNING, LOSE POWER. THE ENGINE DOES NOT SHUTDOWN, BUT IT LOSES POWER AS MINIMAL FUEL IS GETTING TO ENGINE. STEERING NOT LOST, ELECTRICAL SYSTEMS SEEM OK, BUT NO RESPONSE WHEN STEPPING ON ACCELERATOR. THIS HAS HAPPENED NUMEROUS, RANDOM TIMES WITHOUT WARNING OR REGARD TO ANY CONDITIONS I CAN DETERMINE (WEATHER, SPEED, AMOUNT OF FUEL IN THE TANK, TRAFFIC CONDITIONS). THIS ISSUE HAS HAPPENED AT HIGHWAY SPEEDS WHERE YOU SOMEHOW HAVE TO STEER CAR OUT OF THE WAY OF TRAFFIC GOING 60+ MPH! THIS COULD CAUSE A HUGE ACCIDENT AND EVEN LEAD TO SOME DEATHS - IT IS VERY UNNERVING! THE ISSUE ALSO HAPPENS AT OTHER TIMES, NON-HIGHWAY DRIVING, SOMETIMES WHEN STOPPED AT A TRAFFIC SIGNAL, EVEN JUST PULLING OUT OF THE DRIVEWAY! IT IS RANDOM AND WITHOUT WARNING. IT IS EXTREMELY DANGEROUS TO THE OCCUPANTS OF THIS VEHICLE AND ANY VEHICLE THAT MAY WRECK INTO IT DUE TO THIS ISSUE. WHEN IT DOES HAPPEN, THE WRENCH LIGHT ILLUMINATES, BUT THERE IS NO RESPONSE FROM THE ACCELERATOR. THUS FAR, IF THE VEHICLE IS PUT IN PARK, TURNED OFF, THEN RESTARTED, IT USUALLY RESTARTS - UNTIL THE NEXT RANDOM TIME IT OCCURS. IT SEEMS TO BE RELATED TO THE THROTTLE BODY OR SOMETHING IN THAT PATH. THERE IS SPACE FOR ONLY ONE OCCURRENCE OF THIS, BUT THIS ISSUE HAS OCCURRED AT LEAST 20 TIMES IN THE LAST 4 WEEKS. MECHANIC CANNOT FIND ANY CODES IN THE ARCHIVE, SO THEY CAN'T FIX IT. ONE OTHER THING, THE VEHICLE WILL SOMETIMES UNEXPECTEDLY SURGE WHEN ACCELERATING.
Source: NHTSA WEB SITE -
2012 FORD ESCAPE- LOUISVILLE, KY
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN DECEMBER OF 2017. THE CONTACT SPOKE WITH AN UNKNOWN DEALER AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE AND WAS ON BACKORDER. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 FORD ESCAPE- MORGAN HILL, CA
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (FORD STORE IN MORGAN HILL, CALIFORNIA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE