2019 FORD ESCAPE Complaints

The 2.0 Ecoboost has a known defect than can cause coolant to leak into the pistons causing total engine failure. This could cause an accident due to lack of power and or loss of power while driving or crossing roads or highways. I have spoke to Ford techs and the dealership. Ford has admitted this issue and have failed to provide any type of repair or recall. My current 2019 is not showing symptoms but they could arrive at any moment. This is worrisome, knowing an issue could arrive that would put my family and myself at risk

On Monday [XXX], my wife was driving her 2019 FORD ESCAPE SPORT WG. She received an alert on the dashboard that her car was overheating. She stopped at a parking lot and the car was towed to our mechanic. His diagnostic was this, "Your car has random misfire codes (P0300). We found antifreeze (coolant) in cylinder #3. This is basically what the extended warranty should cover." Steve Yun - VP of Operations,Decatur Auto Repair and Body Inc,301 Dekalb Industrial Way,Decatur, GA The vehicle is now with Ford FIve Star Dealership in Stone Mountain, Georgia and they are refusing to repair the vehicle because it is not covered by the extended warranty. NOTE: When I spoke with customer service at Ford Corporate - at this number ((800) 392-3673) - we were also informed that our vehicle was not covered because our specific vehicle was over the five year warranty date (July 2) and there was not an extended warranty assigned to the VIN#. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Ford Escape. The contact stated while driving approximately 40 MPH, the check engine warning light illuminated, and the vehicle started shaking abnormally. The contact pulled over to the side of the road and allowed the vehicle to cool off before continuing to drive home at slow speeds. The vehicle was towed to the dealer where it was diagnosed and determined that coolant was leaking into cylinders #2 and #3, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired; however, the contact was unable to retrieve the vehicle due to lack of coverage for the repair. The manufacturer was made aware of the failure and confirmed there was no recall on the VIN. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 55,000.

AT 78,000 MILES THE WATER PUMP WENT OUT AND TURBO BLEW LODGING PARTS IN CYLINDER 2. DRIVING DOWN THE HIGHWAY AT 70 MPH WHEN IT HAPPENED. CAR SHUT DOWN AND WAS BARELY ABLE TO GET IT OFF THE ROADWAY. HAD TO BE TOWED.

Customer Satisfaction Program 21N12 Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine – Short Block Replacement After Coolant Intrusion Ford put these vehicles out knowing this was an issue.

The contact owns a 2019 Ford Escape. The contact stated that while driving up an incline at approximately 30 MPH, there was a loud clanking sound coming from the engine compartment. The contact stated that the vehicle started to shudder and vibrate with the check engine warning light illuminated. The vehicle was taken to the local mechanic to be diagnosed. The contact was informed that the failure was caused by coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 90,000.

Noticed vehicle was admitting black and grey smoke on cold start. Took vehicle to local automotive service center. They conducted a Level 1 Test - leak down testing. They found that coolant was infiltrating the engine. The cylinders are showing scoring. The repair would consist of replacing the engine at a cost of $13,000. This is apparently a known defect for this engine.

The contact owns a 2019 Ford Escape. The contact stated when the vehicle was cold started, the engine was idling rough but then started running normally. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was coolant intrusion into the engine block, and that the engine needed to be replaced. The vehicle was not repaired. The contact stated that prior to the check engine warning light being illuminated, the contact had been adding coolant to the coolant reservoir every several weeks. The contact had not observed any coolant leaks on the driveway. The manufacturer was informed of the failure. The failure mileage was approximately 57,000.

The contact owns a 2019 Ford Escape. The contact stated while operating the vehicle, the check engine warning light illuminated and remained illuminated. The contact stated that the vehicle failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that there was coolant intrusion into cylinder #2, causing a misfire in the engine. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 84,000.

The contact owns a 2019 Ford Escape. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle started shuddering. The driver pulled over to the side of the road. No warning lights were illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with coolant intrusion into cylinder #2, causing a misfire. The independent mechanic attempted to repair the vehicle; however, while attempting to repair the vehicle the failure reoccurred. The vehicle was not repaired. The independent mechanic made the contact aware of Customer Satisfaction Program: 21N12. The vehicle was then taken to a dealer where it was diagnosed; however, the vehicle could not be repaired under the Customer Satisfaction Program, because the vehicle was leaking oil instead of coolant. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 74,051.