2012 FORD ESCAPE Complaints

ON TWO SEPARATE OCCASIONS, MY 2012 FORD ESCAPE HAS COMPLETELY SHUT OFF ON ME WHILE DRIVING AT ABOUT 40 MPH. I HAD TO COAST TO THE SIDE OF THE ROAD, ONE TIME ON A SIDE ROAD AND THE OTHER ON A HIGHWAY WHILE TRYING TO ACCELERATE, AND THEN TURN THE CAR OFF AND BACK ON AGAIN. BOTH TIMES THAT SEEMED TO CORRECT THE PROBLEM. THIS IS AN EXTREMELY DANGEROUS DEFECT THAT SEEMS TO HAVE BEEN REPORTED BY MANY OTHER 2012 ESCAPE OWNERS ON FORUMS/BLOGS.

I HAVE HAD 3 SERIOUS INCIDENTS WITH THE FORD ESCAPE 2012. FIRST, TWICE THE CAR HAS COMPLETELY SHUT OFF WHILE DRIVING. I WAS THANKFULLY DRIVING AT ONLY ABOUT 30-40 MPH AND WAS ABLE TO COAST TO THE SIDE AND TURN THE CAR OFF AND BACK ON AGAIN, WHICH SEEMED TO HAVE CORRECTED THE PROBLEM. VARIOUS MECHANICS HAVE BEEN UNABLE TO RECREATE THE PROBLEM AND HAVE NOT FIXED IT. SECOND, ON 11/11/17, I WAS STOPPED AT A LIGHT WAITING TO TURN LEFT ON A MAJOR ROAD, AND UPON ACCELERATING AND TURNING, THE POWER STEERING SEEMED TO GO OUT ON ME. IT BECAME MUCH HARDER TO STEER. I PULLED OVER ON A SIDE ROAD AND AGAIN TURNED THE CAR OFF AND BACK ON AGAIN, WHICH AGAIN SEEMED TO FIX THE PROBLEM. THERE ARE MANY ONLINE FORUMS WHERE THESE TWO ISSUES ARE BEING REPORTED BY MANY OWNERS WITH THE SAME RESULT. MECHANICS CAN'T SEEM TO RECREATE THE PROBLEMS AND THEREFOR CAN'T OFFER A FIX AT THE MOMENT. THESE 3 INCIDENTS THANKFULLY DID NOT CAUSE ANY INJURY, BUT THEY EASILY COULD AND SEE TO BE SERIOUS DEFECTS THAT ARE GOING UNADDRESSED.

THE FUEL DELIVERY MODULE HAS BEEN RECALLED ON MY VEHICLE. I HAVE CALLED MY FORD DEALERSHIP MANY TIMES TO HAVE THE PART REPLACED. I HAD AN APPOINTMENT AT THE BEGINNING OF OCTOBER TO HAVE IT REPLACED, AND WHEN I ARRIVED FOR THE APPOINTMENT I WAS INFORMED AFTER I SHOWED UP THAT THEY NO LONGER HAD THE PART. I HAVE AGAIN CALLED MULTIPLE TIMES SINCE THEN AND THERE STATE THAT THEY DO NOT HAVE THE PART.

MY SON WAS IN AN ACCIDENT. FRONT END OF VEHICLE. THE AIR BAG NEVER WENT OFF. BUT THE SEATBELT LOCKED. THE AUTO REPAIR SHOP WAS DUMBFOUNDED AT WHY IT DIDN'T GO OFF. SO AM I.THE SEATBELT AND AIRBAG LIGHTS WERE ON ON THE DASH AFTER THEY FIXED IT. THAT'S HOW WE FOUND THAT THE SEATBELT LOCKED. I COULDN'T GET IT AROUND ME TO GO HOME. THEY THEN REPLACED THE COMPUTER. THE CAR STILL DOESN'T SEEN CORRECT. BUT, HOW DO I KNOW THAT IN THE FUTURE THERE IS AN ACCIDENT WITH THE VEHICLE AND IT DOESN'T GO OFF AND I GET KILLED. MY SON WAS MOVING ON A CITY STREET WHEN THIS VERY YOUNG GIRL WITH A RESTRICTED LICENSE ABRUPTLY STOPPED. MY SON HIT HER. MY SON NOW OWNS THE VEHICLE. I'M MORE CONCERNED THAT I GAVE HIM A CAR THAT IS A HAZARD.

THE BODY HAS RUSTED THROUGH AROUND THE WHEEL WELLS AND ALONG THE REAR HATCH DOOR. PLUS THE PAINT IS FLAKING OFF OF THE ENGINE HOOD. I HAVE TAKEN IT TO A COUPLE LOCAL DEALERSHIPS THAT HAVE ACKNOWLEDGED THAT IT IS A PROBLEM. BUT THAT I NEEDED TO CONTACT FORD BECAUSE OF WARRANTY ISSUES.

I HAVE TROUBLE WITH THE SEAT BELTS, THEY DO NOT RETRACK BY THEMSELVES AND SOMETIMES THEY LOCK UP EVEN THOUGH I DID NOT STOP SUDDENLY., ANOTHER PROBLEM IS WITH MY DASHBOARD THE LIGHTING GOES DIM AND THEM BRIGHT WHILE I AM DRIVING FOR NO REASON I CAN TELL, THIS IS ALL DURING CITY STREET DRIVING. I ALSO HAVE A STRONG FUEL SMELL WHICH LASTS FOR ABOUT 5 MINUTES WHEN I START THE CAR IN THE MORNING.

ON SEVERAL OCCASIONS, WHILE DRIVING OR TURNING, MY STEERING WHEEL HAS LOCKED IN MY 2012 FORD ESCAPE. THIS MORNING IN THE PARKING LOT OF MY KIDS ELEMENTARY SCHOOL, THE STEERING WHEEL LOCKED ENTERING AND EXITING THE PARKING LOT. BOTH TIMES, I HAD TO STRUGGLE WITH THE STEERING WHEEL TO KEEP FROM HITTING OTHER CARS. I HAVE READ OTHER COMPLAINTS ONLINE WHERE OTHERS ARE HAVING THE SAME PROBLEM WITH THEIR 2012 MODELS. THIS ISSUE NEEDS TO BE ADDRESSED. THERE SHOULD BE A RECALL ON THIS ISSUE.

TAKATA RECALL CAR WOULD NOT ACCELERATE AND COMPUTER WRENCH SIGHN 10LIGHT APPEARED AT A RED LIGHT IN THE CITY CAR DRIVE VERY SLOW PULLED OVER SHUT CAR OFF AND IT STARTED WITH WRENCH LIGHT WENT OFF .

DRIVING AND CAR WENT INTO POWER FAILURE MODE AND WRENCH DISPLAYED ON DASH DISPLAY. FOUND PAPERWORK ABOUT THROTTLE BODY SAFETY RECALL. DECIDED TO HAVE SAFETY RECALL 16S41 FUEL MODULE DONE ALSO SINCE IT WAS GOING IN FOR WORK. ON SEPT 5, 2017 TOOK TO KEYSTONE FORD CHAMBERSBURG 717-264-5104. AFTER BOTH REPAIRS DONE I WAS STARTING CAR TO LEAVE- HAD VERY LONG CRANK TIME. HAD SERVICE PERSON COME OUT TO HEAR AND HE SAID" SOUNDS LIKE YOUR STARTERS GOING BAD". LEFT FORD AND CAR CONTINUED WITH LONG CRANK TIMES- NEVER HAD THIS PROBLEM BEFORE THEY WORKED ON IT. TOOK BACK ON SEPT 8,2017- THEY FOUND NOTHING BUT SAID I NEEDED NEW FUEL PUMP $700.00. I COMPLAINED BECAUSE THEY HAD WORKED ON THE FUEL PUMP AND THEN IT WENT BAD!! CLAYTON BLACK OFFERED ME TO DO THE FIEL PUMP FOR $509 AND NO COST FOR LABOR. ALSO IF NOT FIXED DON'T HAVE TO PAY FOR WORK DONE. WENT TO PARSON'S INTERSTATE FORD SHIPPENSBURG FOR 2ND OPINION. THEY SAID THEY COULD DO THE FUEL PUMP FOR $474 WHICH INCLUDED LABOR! WHEN PARSON'S REMOVED THE FUEL PUMP THEY SAID A RING WAS LOOSE AND WOULD HAVE EVENTUALLY LEAKED GAS- WOULD HAVE BEEN DANGEROUS. KEYSTONE DIDN'T HAVE IT ON CORRECTLY! I WANT KEYSTONE TO PAY FOR THE FUEL PUMP REPAIR THEY CAUSED THE DAMAGE TO- $499.

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. WHILE DRIVING 45 MPH, THE POWER STEERING FAILED TO OPERATE AS INTENDED. THE VEHICLE WAS TAKEN TO ALLAN VIGIL FORD OF FAYETTEVILLE INC (275 GLYNN ST N, FAYETTEVILLE, GA 30214, (770) 461-1151) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000. THE VIN WAS NOT AVAILABLE.