2017 FORD ESCAPE Complaints

The contact owns a 2017 Ford Escape. The contact stated that while driving at 25 MPH, the engine overheated. The message to "Immediately Pull Over" was displayed. The vehicle was taken to an independent mechanic, where coolant was added. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to the Customer Satisfaction Program: 21N12. The contact filed a complaint with the Ford chat division and was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 83,000.

Water intrusion severe in both taillight assemblies with normal rain. Safety issue due to water dimming or completely blocking out the bottom light Car has less than 40k miles.

1-The piston of cylinder 1 exploded due to the coolant leak in the engine (. 87000 miles) 2- Regarding the Explosion, it caused a movement to the left and we ended up going the wrong way. 3- Confimed by a mechanical garage center 4- No, we just call FORD to prevent but just said after warranty and this engine doesnt have recall now but few other Ford 2017 with Ecoboost 2.0 had same issue 5- No warning, no heather lamp and no engine motor warning.

#2 cylinder is misfiring caused by coolant leaking into engine block. There is a technical service bulletin 22-2322 describing the issue and the recommended repair. To solve the issue the short block & head gasket must be replaced

The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 60 MPH, the vehicle independently downshifted and decelerated while the accelerator pedal was depressed. No warning light was illuminated. The contact pulled over to the shoulder of the road and hitchhiked to her destination. In addition, while the vehicle was being lifted to be towed, a transmission fluid leak was noticed coming from underneath the vehicle. The vehicle was towed to a local independent mechanic, where the transmission was replaced; however, the failure reoccurred. The vehicle was taken back to the same independent mechanic, where it was diagnosed and determined that the torque converter needed to be replaced. The vehicle was not repaired due to the cost. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 230,000.

My 2017 Ford Escape 1.5 Liter has an engine that failed due to antifreeze intrusion as confirmed by a Ford service center, where it is currently located. The vehicle is 8 years old and has approximately 125,000 miles. This problem (engine failure due to antifreeze intrusion) was addressed by Ford Customer Satisfaction Program 21N12, Ford and my dealer stated my vehicle was not part of the program. However it seems to have the same problem as other vehicles that were included. While that program has expired, I bought the vehicle while it would have met the mileage and age requirements. It would seem to me that there are more vehicles that should have been included in the CSP since they are showing symptoms of the same defect.

I bought a used 2017 Ford Escape Titanium in Jan, 2025. The car had no issue at time when bought it. But a few weeks ago, the engine starts to have issue, after the engine starts for a couple minutes, the idle dropped and run rough with the engine check on. The fault code reading P0302, #2 Cylider misfired. I took to auto repair shop for a repair and later got a call from them telling me that Ford built defective engine where #2 and #3 cylinder block wall too thin causing leak air compression in the #2 cylinder.

My car has been diagnosed by the dealership with a coolant intrusion issue. This is triggered by a "check engine light" warning on my dashboard. The dealership advised me to replaced the whole Engine Block due to some crack or something, thus the coolant intrusion. The amount to pay is $10K++ CAD. Seems this issue is common to Ford Escape car and I believe this is a Ford Mfg. issue. My car is on time regular maintenance twice a year, yet this issue just happening now without prior report from the last maintenance two months ago.

The contact owns a 2017 Ford Escape. The contact stated that while driving at 35 MPH, the vehicle stalled and jerked while attempting to accelerate. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,629.

For the last few months, the vehicle has been to the mechanic for engine running rough and misfire. Each time the cylinders were replaced and on my belief that the issue was finally was solved the vehicle again have the same issue. The mechanics thought that the parts used were defective and replace them. During their test drive the engine blow up. At that point I was informed that the engine needs to be replace and the warranty has expired. I conducted some research and notice I wasn't the only the one that experience this issue. The thing that got me upset is that FORD is aware of the issue for a long time and nothing has been done. This issue if you decided to investigate has been going for more than 10yrs. Unfortunately, I have to swallow that expense. Hoping you follow thru so this issue will not happen to another consumer, Thanks for help in this matter.