2012 FORD ESCAPE Complaints

MY 2012 FORD ESCAPE WAS RECALLED OCTOBER OF '16. TO DATE, I HAVE RECEIVED NOTHING FROM FORD IN REFERENCE TO NHTSA RECALL #16V777 AND ACCORDING TO THE RECALL, IT HAS NO REMEDY YET. WHAT HAPPENS WHEN A SAFETY RECALL HAS A BIRTHDAY WITHOUT A REMEDY? WE'RE SUPPOSED TO ALLOW TIME FOR THINGS TO BE RESOLVED, BUT REALLY??? THIS IS A SAFETY RECALL ISN'T IT? THIS IS TO PREVENT THE VEHICLE FROM BURSTING INTO FLAMES DUE TO A POORLY DESIGNED FUEL MODULATOR FAILURE RIGHT?

TRANSMISSION CONTROL MODULE CAUSING ISSUES WITH TRANSMISSION, SHIFTING. MECHANIC SAID TRANSMISSION IS STARTING IN 5TH GEAR. JERKS VERY HARD WHEN PUT IN REVERSE. UPON GOING 45 MPH ENGINE REVS TO 3 RPM. CANNOT TAKE OFF FAST, VERY SLOW MOVING.

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (FORD OF OCALA, 2816 N. PINE AVENUE, OCALA, FL 34475) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. WHILE DRIVING UNKNOWN SPEEDS, THE CONTACT SMELLED FUEL IN THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (BILL COLWELL FORD LOCATED AT 238 WATERLOO RD HUDSON, IA 50643) WHERE A SERVICE APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 12873995. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 71,400. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/25/17*LJ *JS

I PURCHASED MY 2012 ESCAPE IN AUGUST 2014,WITH APPROXIMATELY 29,000 MILES ON IT. WITHIN TEN MONTHS, THE AIR CONDITIONER QUIT WORKING. AS I WAS PULLING INTO A PARKING LOT, SMOKE STARTED COMING OUT OF THE RADIATOR AREA AND A GREEN SUBSTANCE WAS BLOWING OUT. THE REAR LIFT GATE ONLY OPENED SOME OF THE TIME, OVER THE PAST YEAR, AND NOW DOES NOT OPEN AT ALL, POSSIBLY BECAUSE WATER LEAKS THROUGH THE HATCH WINDOW, AND HAS DONE SO SINCE I BOUGHT THE VEHICLE.

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER AND SHE NOTICED A FUEL ODOR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE KOEHN FORD DEALER WAS CONTACTED AND CONFIRMED THAT THE FAILURE WAS DUE TO THE RECALL; HOWEVER, PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 77,520. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.... .UPDATED 11/16/17 *BF UPDATED `12/1/2017*JS

THERE IS A RECALL ON THE 2012 FORD ESCAPE WITH A FUEL LEAK THAT CAN LEAD TO A FIRE. THE RECALL HAS BEEN GOING ON FOR ALMOST 1 YEAR, SINCE OCTOBER 24, 2016 AND HAS YET TO BE FIXED AND OWNERS HAVE NOT BEEN NOTIFIED. I ONLY KNOW OF THE ISSUE BECAUSE I DECIDED TO LOOK AND SEE IF THERE WERE RECALLS ON MY CAR. I FEEL LIKE THIS IS BEYOND A REASONABLE TIME FRAME CONSIDERING THE SEVERITY OF THE ISSUE.

I WAS IN A TURN LANE TURNING ONTO A HIGHWAY WHEN MY CAR STARTED SPUTTERING AND LOST POWER. I COULD NO LONGER ACCELERATE WHEN PRESSING THE GAS PEDAL. I COASTED THROUGH THE TURN AND HAD TO COAST ACROSS A LANE OF RUSH HOUR TRAFFIC TO GET PULLED TO THE SIDE OF THE ROAD TO SAFETY. THE WRENCH LIGHT AND CHECK ENGINE LIGHT CAME ON. IT HAD TO BE TOWED TO THE DEALER. THEY HAVEN'T LOOKED AT IT YET BUT FROM WHAT I CAN TELL IT SOUNDS LIKE THE THROTTLE BOX, WHICH FORD HAD UNDER EXTENDED WARRANTY BECAUSE OF ALL THE PROBLEMS THEY'VE HAD WITH IT. WHY HASN'T THIS BEEN RECALLED??? IT WAS VERY DANGEROUS FOR ME TO LOSE ALL POWER IN THE MIDDLE OF RUSH HOUR TRAFFIC AND THIS COULD HAVE EASILY BEEN AVOIDED IF THEY WOULD HAVE DONE A RECALL ON IT YEARS AGO!

IN THE PAST YEAR, WE HAVE EXPERIENCED 2 NEAR CATASTROPHIC ACCIDENTS BOTH DUE TO UNDER HOOD SAFETY LATCH FAILURES ON OUR 2012 FORD ESCAPE. IN BOTH CASES, WHILE DRIVING ON SAN DIEGO AREA FREEWAYS, THE HOOD UNEXPECTEDLY FLEW UP AND CRASHED INTO THE WINDSHIELD CAUSING SERIOUS DAMAGE NOT ONLY TO THE HOOD BUT ALSO THE HOOD HINGES, WINDSHIELD AND AREA SURROUNDING THE WINDSHIELD. THE TOTAL COST TO REPAIR OUR FORD ESCAPE FOR BOTH ACCIDENTS WAS ALMOST $9,200. ALTHOUGH THE DRIVER WAS ABLE TO SUCCESSFULLY DRIVE THE CAR OVER TO THE SIDE OF THE ROAD AVOIDING OTHER VEHICLES IN EACH CASE, THE POTENTIAL FOR MULTIPLE VEHICLE AND SERIOUS INJURY EVEN DEATH WAS POSSIBLE. AFTER EXAMINING THE HOOD SAFETY LATCH LOCATED UNDER THE HOOD NEAR THE RADIATOR, IT APPEARS THAT THE PROBLEM IS A POORLY DESIGNED SAFETY LATCH AND SPRING WHICH SHOULD ONLY ALLOW THE HOOD TO BE RAISED AFTER THE SAFETY LATCH IS MANUALLY RELEASED. OBVIOUSLY, IN BOTH CASES, THE HOOD SAFETY LATCH WAS NOT MANUALLY RELEASED BUT RATHER RELEASED FOR SOME OTHER REASON SUCH AS WIND, BUMPY ROAD, ETC. RELATED TO THIS UNDER HOOD SAFETY LATCH ISSUE IS THE LOCATION OF THE HOOD RELEASE LEVER ON THE LEFT DRIVER'S SIDE UNDER THE DASH. THIS HOOD RELEASE LEVER IS CO-LOCATED NEAR THE EMERGENCY BRAKE RELEASE. OBVIOUSLY, THE POTENTIAL FOR PULLING THE WRONG LEVER IS PRESENT BECAUSE OF THIS CO-LOCATION. NONETHELESS, THE HOOD SHOULD ONLY BE ALLOWED TO RISE, IF BOTH THE UNDER DASH LEVER AND THE UNDER HOOD SAFETY LATCH ARE MANUALLY PULLED / MOVED. THE HOOD SHOULD NEVER FLY OPEN UNEXPECTEDLY WHEN BEING DRIVEN ON A FREEWAY OR OTHER HIGHWAY EVEN IF THE UNDER DASH LEVER IS PULLED. AGAIN, THE UNDER HOOD SAFETY LATCH AND SPRING ARE POORLY DESIGNED IN OUR 2012 FORD ESCAPE ALLOWING THE HOOD TO FLY UP WHILE OUR CAR WAS BEING DRIVEN CAUSING SERIOUS DAMAGE TO THE VEHICLE.

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AT: FORD OF ESCONDIDO, CA, AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/10/17 *BF *CN