2019 FORD ESCAPE Complaints

Driving car on a highway it started to shake and buck. Barely managed to pull over on the side of the road.... had car flatbedded to the dealer. Dealer now saying engine coolant in cylinders... known issue with these engines... vehicle has issues with the same thing 6 months after buying it.

Vehicle had check engine light come on. Took it to the Ford dealer and was told it needed a tuneup. They put in new spark plugs and it did not solve the problem. I took it to an independent mechanic, he scanned it and determined the head gasket was leaking. Looked on the internet to find this is a fairly common problem with the 2.0 Ecoboost engine. The vehicle has not been fixed. Checking to see if there is any recall on this particular vehicle.05

On cold start, white smoke bellows from exhaust. Engine block has coolant intrusion. See [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Ford Escape. The contact stated that while the vehicle was parked, and attempting to start the vehicle, there were large clouds of white smoke coming from the front of the vehicle. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with a cracked engine block and coolant leak. The vehicle was not repaired. The contact related the failure with the Customer Satisfaction Program: 21N12 (Engine Short Block Replacement After Coolant Intrusion); however, the vehicle was not included. The manufacturer was informed of the failure and confirmed the vehicle was not included in the Customer Satisfaction Program. The failure mileage was approximately 68,000.

Vehicle started to idle oddly on startup. Then a few days later it started to vibrate or cavitate. Check engine light came on. Scheduled for service. Service as of today 05/31/2024, coolant has leaked into engine, engine needs replaced according to service provider. Brought this issue up in 2022 to service after seeing the NHTSA customer service bulletin. My mfr date was out of the listed date range so nothing was done or checked.

The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that her Service Advisor notified her that the vehicle was included in a Customer Satisfaction Program: 19B37; however, the contact never received the notification. The manufacturer was made aware of the failure, but no assistance was provided. The vehicle was not serviced under Customer Satisfaction Program: 19B37 in the required timeframe. The failure mileage was approximately 82,000.

Low coolant, there is an active ongoing problem with my year make and model. Ford dealership and ford customer satisfaction says my vehicle is not included in this issue when it in fact is.

The contact owns a 2019 Ford Escape. The contact stated that the vehicle failed to start. The contact opened the hood and noticed that the coolant level was extremely low. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 40,000.

The contact owns a 2019 Ford Escape. The contact stated that upon starting the vehicle, there was white smoke coming from the exhaust. No warning lights were illuminated. The vehicle was taken to the dealer, and it was determined that coolant intrusion had damaged the long block, and the engine needed to be replaced. The vehicle was repaired, but the failure reoccurred at 92,000 miles. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was not notified of the failure. The failure mileage was 27,000.

The contact called on behalf of her mother-in-law who owns a 2019 Ford Escape. The contact stated that while driving approximately 75 MPH, the "Vehicle Hot, Reduce Speed" message was displayed. The contact was able to pull over to the side of the road. The vehicle was towed to an independent mechanic who diagnosed that the head gasket needed to be replaced. The vehicle was not repaired. The contact related the failure to the Technical Service Bulletin: 19-2375. The manufacturer was made aware of the failure and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 170,000.