2017 FORD ESCAPE Complaints

The contact owns a 2017 Ford Escape. The contact stated that while attempting to start the vehicle, the check engine warning light illuminated. An independent mechanic was contacted. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the head gasket was cracked and there was coolant leaking into the cylinders. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 124,000.

Coolant in the engine leak with 1.5 L Ecoboost. Only have 73,900 miles on car. Just bought car last March. Still have 3 and 1/2 years of payments. Vehicle is non drive able right now. Check engine light on. Engine malfunction came on and took to mechanic right away. Mechanic confirmed coolant leak in engine.

Within 2 days of initially experiencing an engine shudder during acceleration on 2017 Ford Escape 2.0L Ecoboost with 44,000 miles, the car was diagnosed with coolant leaking into the engine cylinder. Ford TSB 19-2172 requires an engine long block to remedy the situation. Many others have reported this problem both to NHTSA and online but Ford has not formally addressed this defect as far as I can tell. This is a very costly repair that Ford needs to take ownership for.

To: National Highway Traffic Safety Administration (NHTSA) Subject: Engine Failure in 2017 Ford Escape Titanium at 137,000 Miles – Known Issue Not Under Recall Make & Model: 2017 Ford Escape Titanium VIN: [XXX] Mileage at Failure: 137,000 miles I am filing this complaint to report a complete engine failure in our 2017 Ford Escape Titanium at only 137,000 miles. We have been informed by the Ford dealership service department that the engine must be replaced at a cost of approximately $9,000+. This is despite the fact that the vehicle has been perfectly maintained and no prior engine issues. The dealership clearly stated to us that the failure was not due to any negligence or misuse on our part. They also acknowledged that this specific engine has a known issue and has been prone to cracking or internal failure around the 130,000-mile mark. That they will also replace the engine with one that will not have this known cracking and failure issue, but at our own cost. They have confirmed our car is known to have premature engine failure issues. Despite this, we were told by the dealership that Ford has not issued a recall because "not enough" 2017 models have yet reported the issue. We are forwarding this issue to escalate and get coverage relief for ford escape drivers. We were advised to contact Ford for “Goodwill Assistance.” We did so, but our request was denied, and no financial or repair support was offered. The car remains undrivable and in need of a full engine replacement. This is a known engine defect, acknowledged by Ford service staff, yet no formal recall or campaign has been initiated. The failure occurred suddenly and without warning in a vehicle that had no prior engine issues and was in otherwise excellent condition. The failure renders the vehicle effectively totaled, forcing consumers like us into an expensive repair or unnecessary vehicle replacement. Dealership: Ford in Schaumburg IL Best, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C

My 2017 Ford Escape is leaking water from the radiator and it is probably going to the engine. From what I've researched, this is a chronic problem with Ford Escapes that causes engine failure, which is very expensive to repair.

MY 2017 Ford Escape with the 2.0L EcoBurst engine is experiencing a check engine light...I took it to my mechanic and Ford on separate occasions and but found that there is coolant leaking into the cylinders covered by Technical Service Bulletin 19-2436...Ford issued a Customer Satisfaction (21N12)...but my vehicle was over the years by 5 months... It is a design issue with the engine that has been corrected in Ford 2.0L EcoBurst engines built after 2019. I think that since it is a design flaw with the engine that Ford should be replacing the engine no matter how long past the Customer Satisfaction lists...In fact Ford has multiple extended warranty programs in place for 10 years or 100,000 miles for other NEWER vehciles with engine issues...

While driving the shifting became sluggish and the vehicle would surge/catch when shifting then while driving home the Escape just quickly slowed and stopped on a busy road. We could not get it to go forward, so we shifted to reverse in traffic to get the car off to the side of the road. The car was towed to a local shop who let us know the transmission had failed. The fluid was burnt/black even though it was replaced prior to the 150K mile service interval. The vehicle is currently in the shop and available for inspection. We were potentially in danger while driving when the car simple stopped moving forward on a busy road. The mechanic confirmed the transmission will work partially at normal temp, but slips/stops when warm. There were no warning lights or codes from the ODB port.

I'm Sept 2024 there has been coolant intrusion in the engine. A known flaw that Ford is aware of and has a technical service bulletin out for this issue but, after contacting Ford, they will not help with engine replacement. We were still in our payment period and have had to change jobs to accommodate only having one car to drive as we cannot afford three car payments and thus has to take lower pay. Also submitted a claim with the legal suit in CA.

My car is having a coolant intrusion/ head gasket failure. There is a recall already for my car which was code CSP 21N12 for this issue. Yet when I put in my VIN for CSP coverage it shows no recalls for my vehicle. I have a 2017 ford escape eco boost 1.5L. It matches the make , year, and engine for the problem. My car is misfiring, white smoke from exhaust from cold start , and having coolant loss with no dripping on the ground.

Pelc Tire of Fairhope Alabama identified a crack that has formed between the tread and the sidewall that traverses the circumference of the entire tire on all four tires. They said this is a safety hazard to me and that these tires are very new to have formed this crack. They recommended replacement. The tire dealer I purchased the tire at is in San Diego CA. There has not been an accident or a tire failure yet.