2020 FORD ESCAPE Complaints

The headliner has come loose and is drooping. So when I open it my back window is covered completely and I can’t see behind me in my windshield mirror. I think this is a big safety hazard.

The "check engine" light came on so took in to be checked. Independent mechanic indicates that there is coolant leaking into one of the cylinders as the result of a casting defect and repair requires complete engine replacement. He tells me this is a common problem. I spoke with a local Ford dealership's service person who tells me this is a known defect in other Ford models as well and, in those models, Ford has extended the warranty to cover this repair. Ford is not covering it for this model, however. Since it is the same problem -- a manufacturing defect, Ford should cover/replace since continuing to drive it will result in a complete engine falure

The contact owns a 2020 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was drivable and was taken to a dealer where it was diagnosed and determined that the catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 90,000.

This problem is well documented and many other owners have had the same issue with the Ford Escape for many model years including 2020. When the car is left in the heat which is unavoidable these days and the gear shift knob is in the direct sunlight from the windshield it becomes locked. The knob will not turn out of the park position. So, you are stuck and must wait for it to cool. This last time it was several hours risking life being unable to leave the heat and possibly dangerous location. Once the car/shift knob cool normal operations resume. Obviously a engineering design flaw that the car “can’t stand the heat.” Please issue a recall and have Ford address the issue.

Tire pressure monitoring system failure in rear tire. Error message states failure on dashboard. Issue began happening week of July 7, 2025. Vehicle has not been inspected by dealer or other professional.

The vehicle in question shuttered into low RPM and then shut off with the electrical system still working with an error message: “Manual Restart Required” and a flashing orange auto-start/stop indicator on dashboard. Vehicle must be restarted after stopping at a red light or stop sign in traffic posing a safety concern to occupants and other drivers while the driver manually restarts the vehicle. Local Ford dealership attempted to troubleshoot the vehicle. Issue is worst after getting gas and with low fuel in tank. Initial diagnostics showed no error codes. Issue began happening around March 2025 and has persisted and gotten worse since then. Vehicle taken for diagnostics around May 8, 2025.

turn on vehicle dashboard lights up where my AWD not working, my collision assist not working, Trac not working, drive mode not working. This started about a week ago from end of June. I did find a recall for 2020 Escape EcoBoost but my vin is not on there. I cannot access my drive mode my collision light does not work and I am driving in front wheel.

The contact owns a 2020 Ford Escape. The contact stated that when the vehicle was started, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the DPFE sensor needed to be replaced. The vehicle was then taken to an independent mechanic to be repaired. The vehicle was repaired but the failure reoccurred approximately five months later when the check engine warning light illuminated. Additionally, the contact stated that when the vehicle was started, the check engine warning light illuminated, and several minutes later, the power train warning light illuminated and a message to "Refer to the Owner’s Manual” was displayed and the vehicle failed to accelerate above 40 MPH. The contact stated that the vehicle went into "LIMP Mode". The vehicle was pulled over to the side of the road and turned off. The vehicle was then towed to an independent mechanic where DTC: P0402 and P1061 were retrieved, and the vehicle was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 56,819.

My door start making a crunching noise i looked it up on YouTube and learned its called the door check bracket it looks like the dealership i bought it off put rivets in to band aid it up the window won't go down either very upset about this situation as it is my first purchase from a dealership

For 6 months, after a routine visit and safety recall preformed by ford, I have had an issue with the park brake engaging on its own. When pressing the button to disengage it, the car would not disengage and would remain locked. The only way to disengage it would be to throw the car into reverse, press the button to disengage the park brake and step on the gas pedal as fast as you could. After 6 months of trying to diagnose the issue, ford pittsville came up inconclusive, replacing multiple parts of the e-brake such as the buttons themselves, the wires connecting the brakes, and checking over the brakes. The issue itself was unrecreatable but the only common denominator was remote starting the car via the app. The most recent investigation this past month conducted by ford revealed that the pin for my brake and e brake was loose after they (ford) had replaced it. They fixed the connection and delivered my car to me. I hadnt even driven the car yet, only remote started it due to the heat. When the car was started, it immediately popped up with a new issue. The powertrain had failed, with codes popping up via fords system indicating the: park brake, brake system, gear shift, and 5 other codes that i cannot recall at the moment showing on their system. Ford diagnosed the problem, finding the gear shift itself was not engaging due to a loose pin (code: P0929:77). I was told that the car was safe to drive but there has been zero communication on when the part would be ordered or taken care of. I have tried to follow up multiple times with the dealership in the past two weeks and update them about the cars current state, including now with the error still showing, my steering feels loose and my car feels as if it is drifting while i drive.