2017 FORD ESCAPE Complaints

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle failed to shift properly and lurched forward while attempting to change gear. There was no warning light initially illuminated. Additionally, while the contact’s son attempted to drive the vehicle, the vehicle failed to move forward and rolled backwards with the powertrain warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 68,693.

Component: BRAKE BOOSTER While driving on the interstate (at 80mph), check engine light came on and vehicle struggled to maintain power to stay at speed, would downshift for power to get back but as soon as it up shifted speed would drop again. My fuel mileage also dropped drastically as well as forced me to exit interstate on order to get gas. In attempt to stop at the stop sign, I discovered I had little to no brakes. Brake pedal was extreme hard and could not be pushed down. Luckily no cars where in front of me or coming when I reached the stop sign, had to be put into N to stop/stay stopped at the sign until it was safe to completely exit the off ramp and get to the nearby gas station to safely park the car. SAFETY: Highly compromised for myself as well as others as it was impossible to stop/slow quickly nearly at all. Independent garage: all issued (including engine power) were direct result of Brake Booster FAILURE. Component has been replaced and remedied with a new replacement brake booster. I obtained pictures as well as kept the original part as it has clear damage to one side due to manufacturer/mechanical defect. - Ford has recalled this exact part, cause & reason for thousands of OTHER newer models. However clearly 2017 escapes are also effected. At first glimpse, it disnt appear that the brakes were the entire cause of rhe issues, especially since the brake light failed to come on.

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the engine was running rough and idling rough, with the check engine warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the engine was faulty due to coolant intrusion, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 102,173.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, prompting the contact to discontinue driving the vehicle. The vehicle was taken to an independent mechanic, who determined that coolant intrusion into cylinder #2 had resulted in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 45,000.

My check engine light came on and the code received was cylinder 2 misfire. The mechanical shop I took my car to ran a diagnostic and said my spark plugs were cracked and needed replacing. They were replaced and some says later my coolant reservoir was empty. They topped it off and told me to come back if it still wasn’t right. The next week my check engine light came back on and they said there is a coolant intrusion and that I need a new engine. I did some research and this is a common issue within my car’s year, make, and model but there has been no recall for it.

The contact owns a 2017 Ford Escape. The contact stated that while receiving regular maintenance, the mechanic informed the contact that the lug nuts were swollen and needed to be replaced. The vehicle was not repaired. The contact stated that after researching the issue, the contact became aware that the lug nut chrome caps would swell after a while, making the lug nuts difficult to remove with the standard equipment. The vehicle was taken to another mechanic, who was unable to remove the lug nuts due to the swelling. The manufacturer was informed of the failure and confirmed that there was no recall associated with the VIN. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 95,000.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with a coolant leak and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 36,000.

The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was displayed on the instrument panel. A code scanner was used and retrieved a code for a misfire in cylinder r#3. Upon additional inspection, the contact became aware of excessive coolant consumption. One day, while stopped at a stoplight, the engine temperature gauge indicated that the engine temperature was hot(H). The contact pulled over and discovered that the coolant reservoir was empty. The contact added coolant to the coolant reservoir; however, the vehicle hesitated while depressing the accelerator pedal. The check engine warning light was illuminated on the instrument panel, with heavy white smoke coming from the tailpipe. The contact parked the vehicle and had the vehicle towed to a dealer the following day. The contact was later informed by a mechanic that coolant intrusion into the engine had caused engine failure. The contact was provided an estimate for the repair; however, the vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 91,000.

The contact owns a 2017 Ford Escape. The contact stated that while driving on the highway at 65 MPH, the message "Engine Overheating - Please Pull Over" was displayed, and the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed, and the contact was informed that the engine was faulty due to coolant intrusion, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 73,400.

Car displayed CEL and was losing coolant with no visible leaks. Read about coolant intrusion issue and took car to dealer with around 104,000 miles. Dealer said no problem found with car. Finally decided to try a new head gasket. Metal between cylinders on block and head show no problems, but sealing material on gasket completely eroded between cylinders. We have no idea if this will fix the problem or for how long. Ford prescribed fix is $8k+ long block. Would be insane to put that kind of money in an 8 year old car. Shame too, because the car is perfect otherwise. Paid $19,000 for it at a reputable dealer in 2022 - Blue Oval certified.