2020 FORD ESCAPE Complaints

The sunroof shade rolled all the way back, detaching itself from the motors that move it. The guard plate between the sunroof and the moonroof fell off as it is held in place by double-sided tape tabs, landing on top of the shade which likely caused the issue. Ford will not repair it under my extended warranty even though the vista roof itself is covered they are classifying the sunshade as a trim piece. They are instead, offering to cover 1/2 of the $1800+ dollar repair. There was no warning prior to this happening and had someone been in the rear seat the large panel would have fallen on them potentially injuring them.

The contact owns a 2020 Ford Escape. The contact stated while driving approximately 35 MPH, the power train warning light illuminated, and the "AWD Fault" message was displayed. The vehicle taken to the dealer where it was diagnosed and determined that an unknown module needed to be replaced. The vehicle was repaired but the failure reoccurred approximately a year later. The manufacturer was notified of the failure. The failure mileage was 21,804.

Door Hing has a bad weld and causes a loud noise and resistance when closing the Driver's door.

While driving the sunshade cover became detached at the front and fell down. This restricted my view out of the back of the car causing a dangerous situation as I was driving down the highway and the only one in the car. It seems like the adhesive holding it failed.

The contact owns a 2020 Ford Escape. The contact stated that while driving and coming to a stop, the brake pedal was depressed, but the vehicle accelerated unintendedly. There was no warning light illuminated. The vehicle was taken to the dealer, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 41,000.

The contact owns a 2020 Ford Escape. The contact stated while driving at an undisclosed speed on two occasions, the powertrain warning light illuminated, and the vehicle lost motive power. The contact stated that upon starting the vehicle on one of the occasions, the message "No Hill Assist" and another unknown message were displayed. The vehicle was taken to a dealer, where it was diagnosed that an active shutter switch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of failure. The failure mileage was approximately 47,000.

Inner shade visor for sun roof has become detached from rail mechanism, causing material to sag and bunch up and get stuck when retracting sunroof. Visibility issues caused could cause safety hazard.

The contact owns a 2020 Ford Escape. The contact stated that the message "Tire Pressure Sensor Fault" was displayed for the rear passenger's side tire; however, the tire air pressure appeared to be normal upon inspection. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 20V635000 (Electrical System, Tires). The failure mileage was 78,000.

Rear seatbelt monitoring system came up on dash , which is the drivers seatbelt, then the seatbelt light stays on , had to have the item replaced costing 600 dollars , knowing it’s a safety thing I would like it covers under ford ! And get reimbursed for it ! Safety!!!

Upon opening the panoramic sunroof, the shade normally rolls back first into position one, with an option of fully open in position two. The shade, going to position one, made some pop noises and shot plastic into the cabin of the vehicle. The shade now sags in the middle obstructing the rear view. It can be closed, but it seems there are guide clips that have snapped, which held the shade in place when rolling back.