2017 FORD ESCAPE Complaints
View complaints related to 2017 FORD ESCAPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,560 complaints submitted for the 2017 FORD ESCAPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2017 FORD ESCAPE- Elyria, OH
Drove around normally last week, and on Saturday with no issue. Monday morning, I started my car and could feel a rough idle. The check engine light was flashing. The idle returned to normal and the check engine light turned off. I drove to work, and the car sat for 9 hours. Afterward, there was a rough idle again, and the check engine light stayed on (solid). The idle got better, but did not go away. I drove straight to the dealership. Dealership said it was coolant intrusion into at least one of the cylinders because of a cracked block. Vehicle has 70K miles on it, mostly highway. Looking online, I see a class action suit is coming Ford's way. It's a known defect in the Ecoboost engines, but for some reason they determine that mine doesn't qualify.
Source: NHTSA WEB SITE -
2017 FORD ESCAPE- Quincy, MA
What component or system failed or malfunctioned, and is it available for inspection upon request? - engine cyl 4 misfire, coolant intrusion How was your safety or the safety of others put at risk? engine instability and potential for failure Has the problem been reproduced or confirmed by a dealer or independent service center? - yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - no Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - CEL, 2 weeks ago
Source: NHTSA WEB SITE -
2017 FORD ESCAPE- Trenton, OH
I own a 2017 Ford Escape with the 2.0 L Ecoboost engine. My car has around 85,000 miles on it and has been well maintained. Recently, the check engine light came on and I immediately went to the local garage to determine what was going on. The garage reported that the error code indicated a misfire in one of the engine cylinders and they suspected a faulty spark plug. I decided to take the car to the Ford dealer for any needed repairs versus working with the box store auto repair company. Ford then informs me that the car needs a new engine as a result of a design flaw in this model year engine. In this year and a couple other years, the engine block was designed to allow coolant to get deeper in the engine block to prevent overheating. The channels that were cut into the engine block for coolant were not thick enough and this allowed coolant to leak into the engine block. A service bulletin clearly describes this issue and is clearly a design flaw. Later models were redesigned to prevent this from happening, but my low mileage, well maintained car now needs a new $8000 engine. There is a class action lawsuit currently working its way through the courts attempting to get this well documented issue with this engine resolved by the manufacturer. How can Ford get away with this. This engine should be recalled and replaced free of charge by Ford Motor Company.
Source: NHTSA WEB SITE -
2017 FORD ESCAPE- Valley Center, CA
Engine lost compression in one cylinder. I was able to get it off the road and have it towed home. The problem was confirmed by an ASE certified technician at an independant service center, There were no warning lights or messages regarding this problem. Independent service shop Did the inspection on 10/17/2024. they found cylinder number 2 had 10 psi.
Source: NHTSA WEB SITE -
2017 FORD ESCAPE- Menlo Park, CA
The vehicle's check engine light came on and my local independent mechanic confirmed that the cause was coolant leaking into the vehicle's cylinders. The mechanic advised that this is an extremely widespread and well-documented problem with Fords from this era, and advised me to reach out to Ford for assistance given the expense of this repair ($10k or more), given that Ford has repaired some vehicles in the past. However, Ford (both its corporate office and the dealer from which I purchased the car) was unwilling to help me with repair costs despite the fact that the car has only 43k miles and is in pristine condition. This manufacturing defect is extremely dangerous (I've seen reports online that cars can suddenly overheat, catch fire, etc) and it is very disturbing that Ford isn't making things right on their own, or being held accountable by the NHTSA given the extremely widespread nature of this issue. Furthermore, it is very disturbing that Ford hasn't had to notify owners like me about this problem, as I drive around with my family and it seems like the car could have overheated or caught fire at any time.
Source: NHTSA WEB SITE -
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2017 FORD ESCAPE- Kansas City, MO
Purchased car 4 months ago. 80k miles on it. About 88k miles, engine fault code kicked in along with check engine light. Code was for a misfire on cylinder 4. Started loosing coolant, roughly putting in a gallon every week and a half. Thought it was a faulty cap, so replaced the cap. Vehicle began registering that the key was not in the car, so I replaced the battery the same day. Rough idle was still there. Went to buy coil packs to fix the misfire the next day, however the car would not start. After 2 weeks of running tests, coolant intrusion was noted. Car has only 92k miles on it. Car was also sold as is, no problems noted at purchase, and is still under loan.
Source: NHTSA WEB SITE -
2017 FORD ESCAPE- Palm Bay, FL
Transmission failed rapidly like many other vehicles with 6f35 transmissions. Sometimes the car goes forward in reverse, sometimes the car goes backward in drive. Car loses the transfer of engine power to the transmission randomly, and also comes back randomly. The car behaves erratically and incredibly dangerously, making it impossible to drive. This is an incredibly common issue with the transmission and ford will not repair it for a reasonable price. The market rate for used cars with this transmission reflects the public's knowledge of this dangerous issue.
Source: NHTSA WEB SITE -
2017 FORD ESCAPE- Houston, TX
The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, the vehicle shuddered abnormally, with the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with engine failure due to coolant intrusion into cylinders #2 and #3. The contact was informed that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,784.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 FORD ESCAPE- Calhoun, GA
The check engine light came on in my 2017 Ford Escape, and a diagnostic scan revealed a C4 misfire code. My local mechanic replaced all the spark plugs, which turned off the check engine light. However, the diagnostic test still indicated a misfire. The car ran fine for three days, but on the fourth day, when I started it, white smoke came from both exhaust pipes for about two to three minutes, and the engine idled roughly. I didn’t drive the vehicle, but a few days later, upon starting it again, I immediately received a high engine temperature warning. I had the vehicle towed to the mechanic, who diagnosed a blown head gasket and possibly cracked cylinder heads. The vehicle has 108,000 miles.
Source: NHTSA WEB SITE -
2017 FORD ESCAPE- Dixon, MO
The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated on the instrument panel. The vehicle was taken to the dealer, where a diagnostic test was performed. The diagnostic test discovered coolant intrusion into cylinder#2, causing damages to the engine block. The contact was provided with an estimate for a new engine. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under recall or warranty. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was approximately 58,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE