2012 FORD ESCAPE Complaints

The power steering turned off while driving. I have an electrical power steering system. Almost crashed because it was too hard to turn. No warning lamps or inspection done

The contact owns a 2012 Ford Escape. The contact stated while driving at an undisclosed speed, the brake pedal was depressed, and the vehicle pulled to the right while stopping. The vehicle was taken to an independent mechanic, who determined that the passenger's side engine cradle subframe was severely corroded and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 75,000.

The contact owns a 2012 Ford Escape. The contact stated that while the vehicle was parked, the gear shifter was shifted into drive however, the gear shifter failed to respond as intended. The contact stated that after several attempts, the gear shifter responded as needed. The vehicle was driven to the residence. The vehicle was then taken to an independent mechanic however, the vehicle was not diagnosed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was informed of an unknown recall with a similar failure; however, the VIN was not included in the recall. The failure mileage was approximately 65,000.

Ford Dealership diagnosed with Code B2278, Power Steering Torque Angle sensor malfunction. I see recalls on same item for many years up to 2011, but my 2012 not included. Many on web describing the same problem with their 2012 Ford Escape. Only have 131,000 miles. Has spoken to service advisors from several Ford dealerships and all have said they see this same problem all the time in 2012 Escapes. It's a safety matter because you drive down the road and it goes out, especially when slowing down the power steering goes out, meaning the steering wheel stiffens to manual mode, even while turning. Many times the engine shuts off. Then in a complete stop while on the road, turning key off/on resets the EPAS steering. This sequence has happened several times. Is dangerous to drive. Don't feel safe letting wife or daughter drive it. All this same info provided to Ford dealership, and also called Ford Corporate customer service and they logged me in. Seems a recall should be in order if it affects as many 2012's Ford Escapes as projected from basic web searches. I need a drivable vehicle so I'll proceed to get it fixed, as it's too hazardous to drive as is. Thank you for attention to this matter.

This is a second car so don't drive it every day -- first incident occurred back in 2023 driving in town and car stopped!! Rolled to side and it started back up -- this happened several times and was very hesitant to drive on any highways. Several days the car would not start -- looked on line trying to figure out what was wrong and saw many people were having similar issues but nothing resolved -- battery tested fine but got a new battery from AAA but the next day battery was dead again. My husband did some more research and decided to pull the fuse for the radio and the front display module and the car has not stalled nor the battery been dead since but have been driving without a radio. I had to go on a five hour drive (both ways) last weekend and not fun driving that long without a radio. Stopped by a AAA repair shop yesterday and they said they had many complaints about the radio causing this problem (two actually that morning) and to call Ford to see if there was a recall. I called Ford this morning and the answer was NO! They told me to take it to a Ford Dealer (which is not convenient) and to have it diagnosed but again from what I have read Ford does not have any solutions to this problem. Wanted to get on file to let other people with this same issue to try removing the radio fuses (#14, #28, #39) but they would have no radio either. If I get the radio replaced not sure if that would create other issues and what affect it would have on the anti-theft system.

While doing an exhaust inspection on my car, I noticed the front subframe is rusted completely through on the right hand side near the rear lower control are bushing. This is a major structural component of the vehicle and I believe it is a huge safety risk driving it. The car has around 114,000 miles on it. I feel Ford should issue a recall and replace these rusted trough front subframes. I cannot afford to replace it at the cost of $2000 including labor. Please help, thank you.

Power steering has failed a few times while driving. Purchased this Ford 2012 Escape in November 2023. Had 46,412 miles on it. Noticed a howl like a power steering pump. Took it to mechanic and he said there is no pump and that it could be the alternator. Had that replaced. Thought this issue might be part of a recall for that year with the power steering but dealership said no. Continues to howl and have lost power steering so we are not driving it presently. When the power steering fails it becomes hard to steer. Thank goodness it has failed at slower speeds. No warning lights have come on.

The contact owns a 2012 Ford Escape. The contact stated while driving approximately 40-45 MPH, the vehicle was difficult to steer, and was veering to the left independently. No warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the subframe was detaching the axle from the vehicle. The vehicle was not yet repaired. The manufacturer was made aware of the failure and transferred the call to the NHTSA Hotline. The approximate failure mileage was 120,000.

Was informed by my mechanic that the subframe has rusted out and is a safety issue. There is also excessive rust for the car's age and level of maintenance in the rear wheel wells.

The contact owns a 2012 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. No warning light was illuminated. The vehicle was taken to the dealer, who informed the contact that there was no recall associated with the VIN. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,000.