2020 FORD ESCAPE Complaints

The transmission on my 2020 Ford Escape began shuddering around 30 mph and occasionally shifted harshly during acceleration without any warning lights or messages. I took the vehicle to Beechmont Ford, where the technician confirmed the concern, found metal contamination in the transmission fluid, and determined the transmission has internal damage consistent with a failed output planetary bushing, requiring a complete transmission overhaul. The vehicle has approximately 65,000 miles, and the estimated repair cost is $7,200. This issue creates a safety concern because the transmission could unexpectedly lose power, fail to shift properly, or stop propelling the vehicle while driving, increasing the risk of a crash.

I've taken my car 3 times for the same recalls 1st time was to jack Kisse for power train and fuel injector he told me the recall wasn't to my car I argued I can tell something was wrong with my car it keeps stalling and it's going to end up killing me in traffic from the fuel injectors so I take it too [XXX] of Norton and broken arrow they tell me after sitting there for 8 hours that the powertrain is not taking it takes 4 hours to do it and they only have 30 minutes left and all of a sudden it takes that's a bunch of crap cuz there was only 30 minutes anyway I leave still notice something then a wrench and engine light come on so I take it again were I was charged 've taken my car three different times to get my powertrain recall and fuel injector recall fixed they have failed to do so... and now I have a wrench and engine light showing up on my car I take again cuz my app is still tells me that I have recalls for a powertrain and fuelI injector recalls all they did was charge me to get the code when I knew it was for the recalls over $200 the very next day the lights come right back on my powertrain and fuel injector never been fixed my they told me I have an open fuel line and let me drive off with it now I'm concerned that my car is going to catch on fire especially in the heat and what do I do if you just taking it back for them to not do anything to my car and now I have the ranch and the engine light coming on and off a different time one day one minute will be the ranch next will be the engine sometimes it's both and I have records of it I keep trying to report it to you guys and I'm not hearing anything back I don't know what else to do I believe that my car is a lemon and they're not going to be able to fix it since I'm taking it three times already please contact me back to let me what I should know where I should do thank you you reach me at [XXX] or at my email [XXX] I prefer you contact me through email thank your INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 5

The contact owns a 2020 Ford Escape. The contact stated that while the vehicle was parked, the hatch was automatically raised to place groceries inside the vehicle; however, the hatch unexpectedly lowered and struck the contact on the head. Medical assistance was not needed. The contact placed a bag of ice on the head. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,400.

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Fire hazard with vehicle and Ford still has not fixed the issues this has been on going for over 2 years now

A nagging seat belt monitoring fault occurred with this vehicle. After researching this particular problem, I found that it is a well known issue to Ford (over several forums and owners websites), which is caused by a seat belt sensor. This fault comes up as a rear seat belt fault, but it is actually the driver's front seat belt sensor that is the problem. This fault causes the airbags to be turned off which poses a danger to any occupant in the vehicle if it is involved in an accident. This sensor has gone bad in hundreds of vehicle spanning over several different models and years.(this is taken directly from NHTS's metadata) The part number is LJ6Z-7861203-BC (specifically the left/front driver-side buckle end). It is used in the following vehicle models: Ford Escape: Model years 2020–2025 (including Hybrid and Plug-in Hybrid variants). Ford Bronco Sport: Model years 2021–2025. Ford Maverick: Model years 2022–2025 (including Hybrid variants; specifically for units built from February 27, 2024, onwards as a direct replacement for earlier suffixes). Ford Mustang Mach-E: Model years 2021–2023.This part supersedes previous versions LJ6Z-7861203-AA, LJ6Z-7861203-BA, and LJ6Z-7861203-BB. Versions of parts are usually only superseded due to problems with the original part. Did NHTSA seriously never cross reference their own materials?

Since about 80,000 miles my escape has been jerky when shifting in low gears and hesitates to accelerate or accelerates slow putting me and other drivers at risk. I have taken it to ford several times and each time they fixed something but not the problem. They replaced my rear differential, alternator, compressor and AWD module. Also they have done transmission fluid exchanges and updates on the software, however they never fixed the issue. I stressed everytime I took my car in that I was worried about my transmission and powertrain and everytime they did diagnostics I was told everything was great. They drove it as well.( it dont take much to reproduce the symptoms) All that happened over the past 2 years and the car is still shifting hard in low gears and hesitates to accelerate. Recently I had an incident where it seemed to go in to neutral while shifting between gears on acceleration and actually rolled backwards and the wrench light came on ??. So I took it back. Now im told I need a new transmission and turbo boost at just over 100,000 miles for $13,098. The car isnt even worth that much. I've done some research and there are definitely alot of other escape/ford owners with same issues.

Our transmission is going out. We started having issues without any warning lights coming on. The car jumps heavily at stops lights when we are coming to a stop. The car then doesn't want to accelerate from a stopped position. When we hit the accelerator, the car starts skipping/jumping and the gas pedal feels like it doesn't have any grip. We had an independent mechanic ride in the vehicle and hook it up to the computers and saw that the codes reading is all transmission related. This has made the car undrivable because there have been several times that we have stalled in the middle of intersections and have to cut the car off and turn it back on to try to get it out of the road. Also, the car jumps so far forward when stopping that we are risking rear ending someone. We had the catalytic converter recall done and two days later we started having codes for the transmission pawl. We contacted Ford (who did the recall), and they wanted to charge us for diagnosing it even though it started right after they had it. Only a few weeks after that, we started having the jumping/skipping of the transmission. The pawl seems to have been a wire issue and was fixed. But we are being told we need a new transmission. The car is only 6 years old.

I have things wrong with my vehicle that are not currently included in recalls for my specific VIN but they are for the same model year. Yesterday, I paid $6000 to fix a stuck wastegate on the turbo and something to do with the ABS. I was informed that there is a $700 problem with a vacuum pump. I have also paid for 2 costly repairs, one that wouldn't let the car start after refueling and something else that triggered a check engine light. How do you get a recall extended to include other VINs? I work as a contractor at Ford, what an embarrassment to have one of our vehicles with so many issues. Please help. I'm a young widow with limited income, commuting 2 hours a day. I cannot be without my car and I can't afford to pay for repairs while also financing.

The recall 25v467 was filed july 2025. Since then there has been no fix and my car has no steering due to this recall. Ford will not fix it or do anything. The escape has 106,000 miles. I am still paying payments and have no way to drive my vechile for the last year.