2017 FORD ESCAPE Complaints

I was told the head gasket was leaking coolant fluid into the engine and the engine needs to be replaced. I have only driven 37,000 miles on it, always treated on time and only in Ford dealerships. I found out Ford knew about that problem and did not issue a recall or extend the warranty on that issue. I was quoted $14,000 to replace the engine, which is roughly the value of the car.

The contact owns a 2017 Ford Escape. The contact stated that the vehicle had experienced paint chipping on the roof of the vehicle near the front windshield causing a visibility and safety concern for the driver. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 67,000.

The contact owns a 2017 Ford Escape. The contact stated that while stopped at a red traffic light, the contact noticed an abnormal sound coming from the front end of the vehicle, and there was an abnormal odor inside the cabin. Additionally, the contact stated that the A/C system and heating system became inoperable. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not included in a recall. The manufacturer was notified of the failure. The failure mileage was approximately 137,300.

My check engine light came on and my mechanic found codes P0300 and P0316 for engine misfires. Upon further inspection, they found coolant leaking onto cylinders, which they deemed could be a failed head gasket, cracked cylinder blocks, or a cracked engine block, which does include a warranty extension for this. They referred me to the dealership because this is a documented common problem, but the dealership is saying that there are no extended coverages pertaining to that on my car. My vehicle is available upon request and there were no symptoms prior to the failure. It seemed to happen out of nowhere.

Engine block/head gasket failed prematurely (approximately 75,000 miles) allowing engine coolant to enter the cylinder leading to engine failure/replacement.

I am reporting a serious engine and reoccurring defect in my 2017 Ford Escape (1.5L EcoBoost), which poses a safety risk due to recurring cylinder misfire and engine failure.This issue aligns with Ford's known TSBs 19-2346 and 22-2134, and DTCs P0302 (Cylinder 2 Misfire) and P0316 (Misfire on Startup). This defect presents clear safety concerns, including rough idling, loss of power, increased emissions, stalling in traffic, is unsafe to drive, and potential risk of other mechanical failures with continued use without repair. In 2022, at approx. 83,747 miles, the engine was replaced by Bill Currie Ford under a recall related to cylinder 3 head failure. Now, less than 37,000 miles later on the replacement engine, the exact same issue has returned, with identical fault codes and driveability concerns. Despite this being a known and documented defect across the EcoBoost engines and replacement engines, Ford and the servicing dealership, Bill Currie Ford, refuse to cover the cost of another repair, claiming no further responsibility. Of note, the vehicle was habitually serviced there and the defective engine was installed by them. Multiple reports suggest this issue continues even after engine replacement, raising concerns about the long-term effectiveness of the recall and it actually being "fixed" with the replacement engines. I have contacted Ford Motor Company and the dealership directly to escalate the issue, but I have been denied resolution. I am now urging the NHTSA to: - Investigate the long-term safety and effectiveness of repairs done under the TSBs and related recalls. - Determine if replacement engines are also defective. - Consider expanding or reissuing a recall campaign for affected vehicles. - Ensure owners are not left with recurring failures at their own expense. - Assistance in helping me get my engine replaced by Ford, at their expense. Thank you for your attention to this safety matter.

The engine has a coolant leak into cylinder number 2 causing a misfire which was diagnosed by an auto repair business. The vehicle has 39,960 miles on it and Ford is saying that it would require a new engine at my cost of $8,000. Not acceptable with a known issue with this engine. I am scared to drive it due to this as this is supposed to be an issue that could leave me and my family stranded.

The contact owns a 2017 Ford Escape. The contact stated that the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The vehicle occasionally failed to start after several attempts. In addition, the engine overheated with the "High Engine Temperature - Stop Safely" message displayed on the instrument panel. The vehicle was taken to a dealer and the contact was provided a fee for the vehicle to be diagnosed and inspected. The vehicle was taken to an independent mechanic and mechanic determined there was coolant intrusion into the engine. The vehicle was diagnosed with engine failure. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 100,000.

Engine light illuminating due to a known issue by Ford due to coolant leaking into the engine. Could potentially lead to fire within the engine. Ford has confirmed although they are aware of the issues, there are no recalls to fix the issue and we must pay for it on our own

The contact owns a 2017 Ford Escape. The contact stated that while his daughter was driving at an undisclosed speed, the check engine warning light illuminated. Additionally, white smoke was coming from the exhaust pipe, and the engine overheated while driving. The vehicle was taken back to the used car dealer, where the vehicle was purchased, and the spark plugs, ignition coils, and oxygen sensor were replaced, but the failure persisted. The vehicle was taken to an independent mechanic, who related the failure to Technical Service Bulletin: 19-2346 (Coolant in Cylinders, White Exhaust Smoke And/or Illuminated MIL); however, the vehicle was not covered under the TSB. The contact was informed that the engine needed to be replaced. The dealer was made aware of the failure but confirmed that the vehicle was not covered under the TSB. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 91,000.