2020 FORD ESCAPE Complaints

The contact owns a 2020 Ford Escape. The contact stated while driving at approximately 40 MPH, the message "Low Tire Pressure Fault" was displayed. The vehicle was taken to a local dealer, where it was diagnosed that the TPMS sensor needed to be replaced. The contact related the failure to NHTSA Campaign Number: 20V635000(Electrical System, Tires); however, the dealer informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure and provided the same information. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 41,000.

The contact owns a 2020 Ford Escape. The contact stated that while reversing, the rearview camera image was distorted. An unknown dealer was made aware of the failure and informed the contact that a diagnostic testing fee would be charged for diagnostic testing. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 75,000.

The contact owns a 2020 Ford Escape. The contact stated that while the vehicle was parked in the garage, there was oil leaking from the vehicle. The contact stated that while stopped at a stop light, the vehicle stalled. There were no warning lights illuminated. The contact stated that after an oil change was performed, the mechanic informed the contact that the oil that was drained was like mud. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and confirmed there was no warranty coverage on the vehicle. The failure mileage was approximately 36,000.

Rear lift gate or hatch fully opens then immediately and swiftly drops back down to about halfway. This has caused minor injuries by striking me as I approached the rear compartment and the hatch came back down unexpectedly. I have tried all the DIY fixes that I found online. None of them have helped.

Two issues. 1: transmission shakes, shudders, and loses power intermittently at shift points. 2: check arm spot welds broke loose at the door. Safety issue. Ford has a service bulletin for this SM 51553 And SM 50150

Rotary style gear shift does not go into gear on hot days. Gear shift is stuck in park and will not rotate to drive or another gear, leaving motorist stranded.

The contact owns a 2020 Ford Escape. The contact stated that while driving at an undisclosed speed, the contact attempted to shift gear, and the vehicle jerked abnormally. There were no warning lights illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The contact was also referred to the NHTSA Hotline for assistance. The approximate failure mileage was 131,000.

The contact owns a 2020 Ford Escape. The contact stated while driving at an undisclosed speed, the contact became aware of an abnormal odor on the interior of the vehicle. The contact stated that the odor was entering the interior of the vehicle through the vents. The contact stated the abnormal odor had a sweet smell. The vehicle was taken to the dealer; however, the failure was not duplicated. In addition, the contact stated the transmission was slipping. The contact was informed that a software update needed to be performed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 43,000.

Sunroof/Sunshade - Plastic trim piece approximately 28"x5" in between the Sunroof and Shade across the middle is held in by double face tape. Tape weakens and piece falls down potentially striking a rear passenger. In addition it can get caught in the shade fabric dislodging it and falling potentially obstructing the drivers rear view. Mine has been repaired once by Ford already but has failed again. Estimated cost is approximately $2000 plus labor. This is a known defect by the Ford Motor Company and they claim it out of warranty. Basic internet search revealed it is a common problem for more that one years models.

The contact owns a 2020 Ford Escape. The contact stated that after refueling the vehicle, the vehicle failed to immediately restart. The contact stated that upon depressing the accelerator pedal continuously, the vehicle started. The check engine warning light was illuminated. Additionally, the contact stated that the vehicle was making an abnormal knocking sound. The vehicle was taken to an independent mechanic, where the contact was informed that the fuel was not reaching the engine. The mechanic determined that an unknown part needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that the VIN was not included in a related recall. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.