2020 FORD ESCAPE Complaints

May 2025 The following fault codes illuminated on vehicle start up. * AWD FAULT SERVICE REQUIRED * Hill Start Assist Not Available * Service Advance Trac * Pre-collision Assist Not Available. Wrench light illuminated on dash board. AWD and safety features disabled intermittently. OBD Codes: - C0090:18-6C Power Transfer Unit Actuator - Circuit Current Below Threshold - C0095:18-64 Rear Diff Unit Actuator ‘A’ - Circuit Current Below Threshold - C00A2:01-6C Drive-in Control Module Power Transfer Unit Control Circuit Driver. - C00A3:01-6C Driveline Control Module Rear Diff Unit ‘A’ Control Circuit Driver - P0562:00-AF - System Voltage Low on AWD Module. Appears to be AWD module failure.

The contact owns a 2020 Ford Escape. The contact stated while driving approximately 70 MPH, the message "Vehicle Shutting Down - Place Vehicle in Neutral to Restart" was displayed on the instrument panel. The contact stated that the failure had occurred several times in one day. The local dealer was not contacted. The vehicle was not diagnosed or repaired. In addition, the contact stated that upon further investigation, the contact noticed on the Ford App that a message "Powertrain Malfunction - Reduced Power" was displayed. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.

2020 ford escape in 2023 transmission started slipping amd stuttering around 60,000 miles on it. Ford service said nothing wrong. Problem persisted and now at 103,000 miles they admit need a whole new transmission. Service bulletin released in 2022 did not fix the issue and now that warranty is out they want the customer to replace it. The car is unsafe as you can't count on acceleration as the transmission slips going up inclines and oftent times when accelerating to pass or turn into traffic. Additionally a new class action lawsuit seems to state all of the same issues I have had and am having. Ford knows about the issue and refuses to recall the transmission or help monetarily with the repairs.

the front camera/ adaptive cruise control, pre collision assist, seems to have spontanteoulsy cut out while driving- a large bump in the road seems to have shook less the coaxial cable connections for the front camera in this car. This caused a fast and immediate deceleration that almost got me rear ended by the truck that was behind me. the car is at the dealership for a faulty cable/ IPMA module. this seems to be a very common issue for these cars. there were no messages PRIOR to the failure but the messages i am getting now are the front camera fault, and pre collision assist is no longer working. Adaptive cruise and even regular cruise control are no longer working either. additionally, i am getting a system off to save battery message, even though i just installed a new battery. This faulty camera/ connection to the camera seems to be creating a parasitic draw. This car is not even 5 years old and only has 40,000 miles. Cruise control and pre collsion are massive safety features that are no longer functioning.

The contact owns a 2020 Ford Escape. The contact stated that the gear shifter was stuck in park(P). The contact stated that the failure occurred while the temperature was hot. The contact stated after parking the vehicle, the gear shifter remained stuck in park(P). The contact waited for 30 minutes before the gear shifter was able to be shifted to the desired gear. The vehicle was taken to several independent mechanics and to the local dealer; however, no cause for the failure was found. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was unknown.

Start vehicle an error start popping up, I have to cook OK to clear them. Lots of features that are not available, including hill assist, awd, cruise control. AWD module failure Is it available for inspection upon request? Yes How was your safety or the safety of others put at risk? Yes awd and pre-collision assist are not available. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes several errors start cycling through allowing the driver to click OK. Hill Start assist not available Pre-collision assist, not available Service advance trac AWD fault service required See Manual

On hot days the gear shift gets stuck in park. The car interior has to cool down before the shifter will turn in to gear.

The contact owns a 2020 Ford Escape. The contact stated while driving 70 MPH, the RPM increased, and the check engine and power train warning lights illuminated. In addition, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the failure had occurred several times. The vehicle was taken to an independent mechanic and the dealer; however, the failure was not duplicated. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 59,000.

While driving my 2020 Ford Escape Hybrid, I heard a rattling noise. I was having a hard time figuring out where it was coming from. Then I heard it again and noticed it was coming from above the sunshade for the sunroof. My sunshade is always closed. When I went to open the sunshade, the sunshade hit the spacer that had fallen off and the sunshade popped off the clips and recoiled into the back roller. The spacer is only held on by 4 pieces of double-sided sticky tape. This is a manufacture defect. This has been a known issue to Ford dealerships. They want $2,700. to fix my car for a sunshade that got knocked off by a spacer that was installed with 4 pieces of double-sided sticky tape. Ford should take responsibility for this and do recalls to fix or repair this problem. Most people will never know about this problem until after it happens and Ford already knows its a problem. Someone should hold them accountable for all the customers that are paying over a $1000. because a 0.15 part failure.

Got the car with many problems . Last recent problems purge cvavle, leak in emission, air make loud sounds . Now it’s my door was making popping noises when closing or opening, now the door doesn’t shut at all. No incident happen, just happen by itself