2012 FORD ESCAPE Complaints

THE DOORS LOCK AND WON'T UNLOCK. THIS HAPPENS AT THE FRONT PASSENGER DOOR AND BOTH OF THE BACK SEAT PASSENGER DOORS. SOMETIMES THEY BEGIN UNLOCKING A WEEK OR SO LATER OTHER TIMES THEY DON'T UNLOCK EVER. THIS HAS HAPPENED WHEN THE VEHICLE WAS STOPPED, SOME DOORS THEN UNLOCK, BUT NOT ALL.

DRIVER OF VEHICLE HAD A SEIZURE WHILE DRIVING. HE HIT THE BACK OF A STOPPED VEHICLE GOING APPROX. 45-50 MPH, WHICH THEN HIT ANOTHER VEHICLE, AND THE DRIVER KEPT DRIVING BECAUSE HE WAS STILL NOT ALERT. THE AIRBAGS ON HIS 2012 FORD ESCAPE NEVER DEPLOYED. ON IMPACT, EVEN WITH HIS SAFETY BELT ON, HIS CHEST HIT THE STEERING WHEEL CAUSING HIM TO HAVE A BROKEN STERNUM AND SEVERAL FRACTURED RIBS.

WHILE DRIVING VEHICLE IT STARTED MAKING A LOT OF NOISE AND VIBRATING A LOT. CHECKED LUG NUTS AND FOUND ALL TIGHT. GOT UNDER VEHICLE AND FOUND THE RIGHT DRIVE SHAFT HAD COME APART. HAVE NEVER HAD ONE FAIL SUDDENLY LIKE THIS. HAD CAR TOWED TO FORD DEALER. UPON INSPECTION THE FOUND ONE OF THE MOTOR MOUNT BOLTS HAD BACKED ALL THE WAY OUT, A SECOND ONE HAD BACKED OUT A LITTLE AND BROKE, THE THIRD REMAINED TIGHT BUT HAD SHEARED OFF. THIS ALLOWED THE ENGINE TO DROP DROP AND DESTROYED THE DRIVE SHAFT. BOUGHT THIS VEHICLE NEW IN 2012. BOLTS HAVE NEVER BEEN LOOSENED DURING THIS TIME. DEALER HAS NO EXPLANATION AS TO WHY THEY WOULD COME LOOSE. MILEAGE AT TIME OF FAILURE WAS 85000.

I PURCHASED MY 2012 FORD ESCAPE IN 2012. ABOUT 2 YRS. LATER AS I EXITED OFF A RAMP OF OUR LOCAL BY-PASS, THE CAR UNEXPECTANTLY ACCELERATED WITHOUT PRESSING ON THE ACCELERATOR. I WAS QUITE FRIGHTENED; AND, AFTER APPLYING THE BRAKE SEVERAL TIMES, I GOT THE CAR STOPPED. I CALLED OUR FORD DEALER; HAD THE CAR TOWED; THE SERVICE MECHANICS PUT IT ON A COMPUTER WHICH "DID NOT" PICK UP ANY RECENT MALFUNCTION. THEY SAID THE CAR WAS SAFE TO DRIVE. THE MOST RECENT CALAMITY OCCURRED ON MAY 29, 2016 IN THE PARKING LOT OF OUR CHURCH. I WAS DRIVING; MY HUSBAND WAS THE PASSENGER. AS I PULLED MY CAR INTO A PARKING SPACE, I REALIZED I NEEDED TO STRAIGHTEN IT OUT. UPON MY OBSERVATION OF ANOTHER CAR COMING IN TO PARK BEHIND ME, I WAITED UNTIL THE CAR WAS PARKED, PUT MY CAR IN REVERSE, AND "ALL HELL BROKE LOOSE". THE CAR FULLY ACCELERATED IN REVERSE AND CRASHED INTO THE PARKED CAR. FORTUNATELY THERE WERE NO INJURIES; HOWEVER, DAMAGE TO THE R REAR OF MY ESCAPE, AND EXTENSIVE DAMAGE TO THE R SIDE OF THE OTHER VEHICLE. THIS INCIDENT COULD HAVE HAD DEVASTATING RESULTS: (1) IF THE PASSENGER IN THE OTHER CAR WOULD HAVE BEEN GETTING OUT SECONDS BEFORE, HE WOULD HAVE BEEN KILLED! (2) IF THE OTHER CAR HAD NOT BEEN PARKED, MY VEHICLE WOULD HAVE CONTINUED OVER A SMALL EMBANKMENT (POSSIBLY TURNING OVER) AND TAKING WITH IT NUMEROUS OTHER PARKED CARS AND MEMBERS WALKING INTO THE SERVICE. UPON EXAMINING MY VEHICLE AND HEARING THE REPORT OF THE ACCIDENT, OUR INSURANCE ADJUSTOR/APPRAISER WAS WISE ENOUGH TO TAKE THE CAR "OFF THE ROADS"! HE DEEMED IT A TOTAL LOSS. THIS ACCIDENT HAS BEEN VERY TRAUMATIC FOR ME~~CAUSING ME UNDUE RESTRAINT IN WANTING TO DRIVE. I HAVE BEEN A SAFE DRIVER FOR 56 YEARS WITHOUT AN ACCIDENT. I TRUST THAT FORD MOTOR WILL BE HELD ACCOUNTABLE FOR WHATEVER DEFECT CAUSED THIS INCIDENT - POSSIBLY THE ETB (ELECTRONIC THROTTLE BODY). WE WERE NEVER NOTIFIED OF ANY RECALLS.

CHRONIC (MANY TIMES OVER A PERIOD OF YEARS) HESITATION WHEN ACCELERATING FROM A LOW SPEED, AS WHEN ATTEMPTING TO MERGE FROM A HIGHWAY ON-RAMP. ONLY A SECOND OR SO, BUT ENOUGH TO MAKE ACCELERATION UNCERTAIN AND UNPREDICTABLE CAUSING SEVERAL NEAR-MISS ACCIDENTS

I WAS PARKED IN SAM'S PARKING LOT AND I OPENED MY REAR WINDOW TO GET MY BAGS OUT OF THE BACK OF MY SUV. AFTER PUTTING MY GROCERIES IN MY BACK SEAT I WENT TO CLOSE MY REAR WINDOW BUT THE LEFT HINGE BROKE AND I CAUGHT THE WINDOW. I WAS SHOCKED THAT THE WINDOW WAS IN MY HAND AND I BEGAN TO SCREAM FOR SOMEONE TO HELP ME. A GENTLEMAN SAW WHAT HAPPENED AND HE HELPED ME PUSH THE WINDOW BACK UP AS MUCH AS POSSIBLE AND WE HAD TO PUT DUCT TAPE ON IT SO I COULD DRIVE HOME. TO MY SURPRISE THE HINGES THAT ARE SUPPOSE TO HOLD MY WINDOW IN WERE COMPLETELY CORRODED. I WAS LUCKY THAT I WAS NOT DRIVING WHEN THIS HAPPENED BECAUSE SOMEONE COULD OF SERIOUSLY GOTTEN HURT. FORD HAS KNOWN OF THESE DEFECTIVE HINGES FOR YEARS BUT CONTINUES TO PUT THEM ON THEIR VEHICLES. TO THIS DATE THERE HAS NOT BEEN A RECALL ON THE HINGES AND I AM CONTACTING YOUR OFFICE SO YOU ARE AWARE OF THE DANGERS THIS COULD CAUSE DRIVERS. I HAVE SPOKEN TO FORD CUSTOMER SERVICE AND THEY SAID IT IS NOT THERE PROBLEM, BUT I FEEL IT IS THEIR PROBLEM. IT IS NOT A WARRANTY ISSUE BUT A FACTORY DEFECT. IT IS NOT NORMAL WEAR AND TEAR ON A VEHICLE. I HAVE NEVER HAD A PROBLEM WITH A REAR WINDOW FALLING OUT!! I AM MORE THAN WILLING TO PAY FOR NORMAL WEAR AND TEAR ON MY VEHICLE. I NOW HAVE TO PAY FOR THEIR NEGLIGENCE FOR MY HINGES TO BE FIXED. (I ATTACHED THE BILL QUOTE, IT IS QUITE HIGH) I HOPE THAT THE NHTSA RECOGNIZES THIS AS A VERY SERIOUS ISSUE OF SAFETY NOT JUST FOR THE OWNERS WITH THE DEFECTIVE HINGES BUT THOSE WHO COULD BE IN THE PATH OF THE WINDOW FALLING OUT WHILE DRIVING BEHIND ONE OF FORD'S SUV'S. THANK YOU FOR YOU TIME. *TR

CAR LEAPS FORWARD WHEN GAS IS APPLIED FROM A STOPPED POSITION OR CONVERSELY LOSES POWER WHILE DRIVING. DEALER ACKNOWLEDGED PROBLEM BUT NO ERROR CODE APPEARED AT TIME OF SERVICE. THEREFOR DEALER STATED THEY COULD NOT FIX THE CAR AND I SHOULD KEEP HAVING SYSTEM IN CAR CHECKED FOR THE CODE TO APPEAR

ESCAPE HAS SEVERAL ISSUES, FORD DEALER WOULD REVIEW AND REPORT NO ISSUES FOUND. I BOUGHT MY ESCAPE NEW IN JULY 2012. 1.FRONT SEAT BELTS - WITHIN THE FIRST YEAR (JAN-FEB 2013 - MILEAGE 5,000ISH) THE FRONT SEAT BELTS WOULDN'T RETRACT 90% OF THE TIME, CAUSING THEM TO BE CAUGHT IN THE DOOR AND/OR KEEP THE DOOR FROM CLOSING. 2.TRANSMISSION ISSUES (NOV 2015 - MILEAGE 50,000ISH ) IT SHIFTS BADLY, SOMETIMES ACTS AS IF ITS IN-BETWEEN GEARS WHEN YOUR BREAKING OR ACCELERATING. WHEN YOU RELEASE THE PEDDLE AND REAPPLY, IT'LL REENGAGE BUT AT TIMES WILL LURCH AGAIN. 3. ELECTRICAL ISSUES - JAN 2016 -(MILEAGE 65,000ISH) THE DOME LIGHT WON'T GO OUT, HAD TO PULL THE FUSE LIGHTS SO I COULD DRIVE UNOBSTRUCTED. 4.(4/18/16 - MILEAGE 73,000ISH) REAR DOOR WILL NOT OPEN. APPARENTLY THIS IS A KNOWN ISSUE BASED ON WHAT FIND ON LINE AND HERE. IN THE PAST I DID NOTICE WATER 'DRIPS' ON MY BACK WINDOW, I COULDN'T FIGURE OUT WHERE THE 'LEAK' WAS, AGAIN DEALERSHIP REPORTED NO PROBLEM FOUND, I JUST THOUGHT IT WAS POOLED WATER THAT FOUND ITS WAY IN WHEN I HAD OPENED UP THE REAR WINDOW/DOOR. BUT BASED ON WHAT I SEE ON LINE AND HERE THE REAR DOOR NOT OPENING IS DUE TO THE 'WATER DRIP/LEAK' ISSUE BECAUSE OF THE REAR WINDOW GASKET ISN'T CORRECT THICKNESS OR SOMETHING ALONG THOSE LINES. BACK DOOR NOT BEING ABLE TO OPEN IS A SAFETY CONCERN, ALL DOORS SHOULD BE ACCESSIBLE IN CASE OF AN EMERGENCY. 5. SAME DATE AS 4,DOOR LOCKS NOT LOCKING WHEN YOU PUT SUV INTO GEAR. 6. APRIL 26, 2016 ' PULLING OUT OF MY DRIVE WAY ' NO INCLINE WHAT SO EVER ' WARNING LIGHT FOR STEEP GRADE LIGHT CAME ON. 6. TRUCK WILL BE TAKEN BACK TO A DIFFERENT FORD DEALER SHIP, FOR ALL THE ABOVE ISSUES, I DON'T CARE TO RETURN TO WHERE I BOUGHT IT, SINCE THEIR SERVICE DEPARTMENT IS VERY DISMISSIVE DESPITE ME PROVIDING REPORTS FROM THIS WEBSITE TO THEM ABOUT THE VARIOUS ISSUES I CAME IN WITH.

ENGINE...SIGNIFICANT NOISE AND VIBRATION WHEN STATIONARY. I WAS TOLD FROM THE DEALERSHIP THAT I WOULD NOT FIND THIS AFTER I DROVE THE VEHICLE AROUND FOR AWHILE; DUE TO BEING IN THE GARAGE AND MOISTURE. SEED CONTROL...SUDDEN LOSS OF POWER WHILE DRIVING ON INTERSTATE BETWEEN 60- 65 MPH. WHEN I TOOK THE VEHICLE TO THE DEALERSHIP THEY SAID THEY COULD FIND NOTHING WRONG, SENT A MECHANIC OUT TO RIDE WITH ME IN THE VEHICLE AND EXPLAIN WHAT HAD HAPPENED I WAS ADVISED TO COME BACK AGAIN IF IT HAPPENS AGAIN. I SAID I FELT UNSAFE AND FELT AFRAID TO DRIVE THIS VEHICLE. THE DEALERSHIP HAD ME DRIVE ANOTHER "SAME" VEHICLE AND IT WAS JUST AS LOUD AT IDLE AND SEEMED NO BETTER. I LEFT IN MY VEHICLE UNSURE OF IT'S SAFETY AND PRAYED A LOT. I DO NOT DRIVE MUCH ANYWAY BUT LIMIT TRIPS NOW. I WANT TO BE SAFE. I WANT A SAFE VEHICLE.

THE REAR LIFT GATE WINDOW EXPLODED. WE WEREN'T THERE WHEN IT HAPPENED. 60 DEGREES AND SUNNY OUTSIDE. WE WERE ATTENDING A PARTY FOR 2 HRS AND CAME OUT TO SHATTERED GLASS EVERY WHERE. CAR WAS STATIONARY, PARKED IN A LOT.