2012 FORD ESCAPE Complaints

WHILE CRUISING AT SPEEDS RANGING FROM 25 TO 55 MPH, CAR WILL SUDDENLY LOSE POWER, WITH RPMS DECREASING TO 1200-1500. DEPRESSING ACCELERATOR HAS NO EFFECT FOR 3-5 SECONDS, WHEN THE CAR WILL ACT NORMALLY. A SIMILAR PROBLEM IS NOTED AT RANDOM TIMES WHEN ACCELERATING UNDER LIGHT THROTTLE FROM A STOP OR WHEN APPLYING FULL POWER TO PASS ANOTHER VEHICLE ON THE HIGHWAY. THIS PRESENTS A DANGEROUS SITUATION WHEN THE CAR CANNOT BE RELIED UPON TO PERFORM NORMALLY. THE PROBLEM HAS NOT BEEN ISOLATED TO ANY SPECIFIC ENVIRONMENTAL OR OPERATIONAL CONDITIONS. THE PROBLEM WAS WORSE DURING THE FIRST 5,000 MILES, BUT CONTINUES LESS FREQUENTLY (VEHICLE HAS 40,000 MILES NOW). DEALER TECHNICIANS ARE UNABLE TO LOCATE ANY FAULTS.

TL* THE CONTACT OWNED A 2012 FORD ESCAPE. WHILE THE VEHICLE WAS IDLE AT A STOP LIGHT, AN ONCOMING VAN FROM THE OPPOSITE SIDE OF THE ROAD CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT AND PASSENGER SUSTAINED INJURIES TO THEIR CHESTS, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

MY WIFE BEGAN DRIVING OUR 2012 FORD ESCAPE LIMITED WITH AWD AND 6 CYLINDER MOTOR. WITHIN DRIVING LESS THAN HALF A MILE ALL POWER STEERING CEASED TO WORK ALMOST CAUSING COMPLETE LOSS OF VEHICLE CONTROL.

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. WHILE DRIVING 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.

RUST ISSUE IN ALL WHEEL WELLS TYPICAL IT SEEMS WITH ALL FORD ESCAPES IN 2012. I ASSUME THE MANUFACTURER DID NOT TREAT OR USED BAD RUST TREATMENT ON THESE CARS.

SUDDEN LOSS OF POWER STEERING ASSIST WHILE STATIONARY IN A DRIVE-THROUGH LINE. DIAGNOSIS FOUND DTC B2278 IN COMPUTER MEMORY. ALL INVESTIGATION LED TO A STEERING SHAFT TORQUE SENSOR AS THE FAULTY COMPONENT. THIS SAME COMPONENT WAS INVOLVED IN A RECALL FOR PRIOR YEARS ON THIS MODEL UP TO MODEL YEAR 2011. THIS REPAIR WAS NOT COVERED BY ANY RECALL AT THIS TIME. REPAIR WAS PAID FOR WITH A COMBINATION OF AFTERMARKET WARRANTY AND OWNER PAYMENT. THE PART HAS BEEN REPLACED. DOCUMENTATION IS INCLUDED WITH THIS COMPLAINT. TO DATE NO ADDITIONAL PROBLEMS HAVE SURFACED SINCE REPAIR.

WE WERE TRAVELING ON A MAJOR FREEWAY IN LOS ANGELES CALIFORNIA WHEN ON JULY 2 ,2015 WE WERE REAR ENDED AT 110 MPH, WE THEN SPUN COMPLETELY AROUND 3 TIMES AND FINALLY COMING TO A STOP AFTER HITTING HEAD ON A CONCRETE SHOULDER WALL. THE DRIVER SUFFERED 3 BROKEN RIBS AND WHIPLASH. THE PASSENGER SUFFERED WHIPLASH AND A BROKEN RIGHT HAND. SHE WORE A CAST FOR OVER 2 MONTHS AND IS NOW REQUIRING HAND SURGERY TO PUT IN METAL SCREWS AND A PLATE. THE PASSENGER IS RIGHT HANDED SO THIS HAS MADE IT VERY DIFFICULT TO DO JUST SIMPLE TASK. EATING, RESTROOM, SHOWERING, DRIVING AND WRITING JUST TO NAME A FEW THINGS THAT SHE CAN'T DO ALSO SHE NEEDS DENTAL WORK OVER $10,000. SHE IS IN SEVERE PAIN ALL THE TIME. SHE IS VERY LIMITED ON THE FEW THINGS SHE CAN DO. AT NO TIME DID EITHER AIR BAG DEPLOY. THE OTHER DRIVER'S AIR BAG DEPLOYED UPON IMPACT. THE CHP ( CALIFORNIA HIGHWAY PATROL) COULD NOT BELIEVE THAT THE AIR BAGS NEVER DEPLOYED DO TO THE SEVERITY OF THE CRASH. WE HAVE SPOKEN WITH LOTS OF FRIENDS AND ACQUAINTANCES THAT OWN FORDS, AND HAVE BEEN TOLD THAT THEY ALSO HAD PROBLEMS WITH AIR BAGS NOT DEPLOYING UPON IMPACT. SOME WERE IN FENDER BENDERS AND SOME MORE SERIOUS ACCIDENTS. WE NEED TO FIND OUT IF ANY ONE ELSE HAS HAD THE SAME PROBLEM. THE AIR BAGS WERE NOT TURNED OFF AS THIS WAS A COMPANY VEHICLE.

THE FRONT SEAT BELTS FAIL TO RETRACT. THE BUCKLES GET CAUGHT IN THE DOOR OR THE STRAP KEEPS THE DOOR FROM CLOSING. THE STRAPS START TO FRAY. THE CAR ONLY HAS 55,000 MILES AND THE BELTS NEED TO BE RETRACTED MANUALLY.

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT THE HATCH GLASS WAS DEFECTIVE. THE HATCH GLASS FRACTURED WHEN THE CONTACT CLOSED THE HATCH. THE DEALER ADVISED THAT THE VEHICLE HATCH GLASS WAS NOT RECALLED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 50,000.

DEC 31, 2015 VEHICLE STEERING WAS FINE, LAST DRIVEN 9PM. JAN 1, 2016 9:30AM POWER STEERING DID NOT WORK, STEERING WHEEL NEXT TO IMPOSSIBLE TO MOVE. FORTUNATELY VEHICLE WAS IN DRIVEWAY NOT ON THE HIGHWAY. TWO HOURS LATER POWER STEERING WAS FUNCTIONING. NO LIGHTS ON DASH TO INDICATE A PROBLEM. DROVE SHORT DISTANCE TODAY JAN 2ND WITH NO ISSUE. BEING TAKEN TO DEALERSHIP JAN 4TH. VEHICLE MILEAGE IS ONLY 31,695, OUT OF WARRANTY SINCE END OF OCTOBER 2015.