2012 FORD ESCAPE Complaints

THE POWER STEERING SUDDENLY AND UNEXPECTEDLY FAILED, FORCING THE WHEEL TO TURN ALL THE WAY TO THE LEFT. FORTUNATELY, THE PROBLEM FIRST OCCURRED WHILE THE VEHICLE WAS STOPPED AND TRYING TO EXIT A PARKING LOT. IT TOOK A LOT OF FORCE TO RE-CENTER THE WHEEL AND DRIVE STRAIGHT. AFTER RELEASING THE WHEEL, EVEN WHEN PARKED, THE WHEEL WOULD RAPIDLY ROTATE BACK TO THE LEFT MOST POSITION. IF THIS HAPPENED WHILE DRIVING TO AN EXPECTING VICTIM, THE VEHICLE WOULD HAVE CERTAINLY TURNED INTO ONCOMING TRAFFIC AND/OR FLIPPED.

REDUCED SPEED WHEN ACCELERATOR PEDAL IS PRESSED CAUSING VEHICLE TO SLOW TO IDLE CONDITION IN CITY DRIVING SPEEDS OF LESS THAN 30 MPH

POWER STEERING WENT OUT WHILE I WAS DRIVING COULD NOT STEER AT ALL! COULD NOT GET THE VEHICLE OUT OF TRAFFIC, FINALLY TURNED THE IGNITION OFF AND STARTED THE CAR AGAIN AND MY STEERING RETURNED. THIS IS A KNOWN ISSUE WITH THE 2008-2011 YEAR MODELS AND THEY WERE RECALLED. WHY HASN'T A RECALL BEEN DONE ON THE 2012 MODEL?

SIGNIFICANT ENGINE VIBRATION AT IDLE WITH CAR IN DRIVE. ENGINE RPMS APPEAR TO BE TOO LOW WITH LOAD ON ENGINE. I SEE NUMEROUS COMPLAINTS ABOUT THIS ISSUE ONLINE, SO IT IS A WIDESPREAD PROBLEM THAT SHOULD BE ADDRESSED BY FORD.

I PURCHASED THE VEHICLE BACK IN DECEMBER OF 2012 FROM ROBINSON FORD IN CALEXICO, CALIFORNIA. A FEW MONTHS (I CAN'T RECALL THE EXACT DATE) AFTER DRIVING THE ESCAPE WHEN COMING TO A STOP AND AS I WAS BRAKING, THE VEHICLE SUDDENLY ACCELERATED. AGAIN IN 2013, THE VEHICLE ACCELERATED AS I WAS BRAKING FOR A STOP. THIS TIME I TOOK THE CAR TO THE DEALER WHERE I PURCHASED THE VEHICLE (RECORD ON FILE WITH THE DEALER) TO REPORT THE MATTER AND HAVE THE VEHICLE CHECKED. THEY COULD NOT FIND ANYTHING WRONG WITH THE FORD ESCAPE. ON MONDAY, NOVEMBER 23, 2015 AT ~9PM AS I WAS BRAKING ON A SURFACE STREET TO COME TO A STOP, THE VEHICLE SUDDENLY BEGAN TO ACCELERATE. I PUSHED HARD ON THE BRAKE AND THE CAR CONTINUED TO ACCELERATE AND 'JUMP'. THIS TIME I HAD TWO WITNESSES IN THE CAR WITH ME AND THE SITUATION WAS FRIGHTENING TO SAY THE LEAST. I ONCE AGAIN TOOK THE VEHICLE TO THE DEALER (ROBINSON FORD IN CALEXICO, CA 92231) WHERE THE SAME MECHANIC WHO LAST CHECKED THE VEHICLE (RAMON BALTAZAR) SAID THERE WAS NOTHING WRONG WITH THE CAR THAT HE COULD IDENTIFY (RECORD ON FILE WITH THE DEALER). I AM KNOW VERY WORRIED AND CONCERNED THAT THIS SUDDEN ACCELERATION ISSUE COULD RESULT IN ME HARMING SOMEONE SHOULD THIS HAPPEN AGAIN. IN FACT, I NOW KEEP A SIGNIFICANT DISTANCE FROM THE VEHICLE IN FRONT OF ME ANYTIME I AM APPROACHING A STOP. I NO LONGER FEEL SAFE OR CONFIDENT DRIVING THIS VEHICLE.

MAY 7, 2013, I WOKE UP TO FIND A PUDDLE OF WATER ON THE FLOOR ON BOTH SIDES OF MY CAR. THE DEALERSHIP INSPECTED IT AND CLEARED BOTH FRONT SUNROOF DRAIN TUBES. THEY ALSO INSPECTED, REMOVED AND INSTALLED FRONT SEATS AND CENTER CONSOLE FOR CARPET CLEANING (ACCORDING TO MY INVOICE). I WAS TOLD THE WATER WAS THERE BECAUSE THE SUNROOF DRAIN TUBES DUMPED WATER ONTO THE FLOOR OF MY CAR. MARCH 31, 2014, I TOOK MY CAR AGAIN TO THE DEALERSHIP BECAUSE AGAIN I HAD WATER ON THE FLOOR OF MY CAR. THEY WANTED ME TO PAY FOR A DIAGNOSIS OF HAVING WATER ON THE FLOOR OF MY CAR. AFTER SPEAKING WITH THE DEALERSHIP UNSUCCESSFULLY, AND TAKING MY FLOOR SOAKED CAR BACK HOME. I SPOKE WITH A REGIONAL REPRESENTATIVE. THEY WERE WILLING TO COVER THE PRICE OF THE DIAGNOSIS. I TOOK MY ESCAPE BACK TO THE DEALERSHIP THE FOLLOWING DAY, ACCORDING TO MY INVOICE THEY CHECKED THE SUNROOF, THEN ADJUSTED THE SUNROOF AND CLEANED SUNROOF DRAINS. I WAS TOLD THE SOLUTION WAS TO 1- AVOID TREES AND 2-HAVE MY SUNROOF TUBES BLOWN OUT AT OIL CHANGES. I HAVE SINCE AVOIDED TREES AS MUCH AS POSSIBLE AND HAVE HAD MY OIL CHANGE EXPERTS BLOW OUT THE TUBES. NOVEMBER 9, 2015, I WOKE UP TO FIND A PUDDLE OF WATER ON MY DRIVER'S SIDE FLOOR. I CALLED FORD, I WAS TOLD THAT A REGIONAL REP WILL CONTACT ME BY END OF DAY THE NEXT DAY. I HAD THE DRAIN TUBES BLOWN OUT IN SEPTEMBER AT MY LAST OIL CHANGE. NOVEMBER 10, 2015, I WAS CONTACTED BY THE REGIONAL REP., I WAS TOLD I WOULD HAVE TO TAKE IT TO THE DEALERSHIP AND PAY TO HAVE IT DIAGNOSED. THERE WAS NOTHING THAT COULD BE DONE WITHOUT A DIAGNOSIS, JUST BECAUSE THIS HAS HAPPENED 2 OTHER TIMES, DOESN'T MEAN THAT THIS IS THE SAME THING. THAT'S WHAT I WAS TOLD. EACH TIME I FOUND THE CAR IN MY DRIVE WAY AFTER NOT BEING IN MOTION WITH WET FLOORS.

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

THE TRANSMISSION IN MY ESCAPE SHIFTS BADLY. HAS A LAGGING UPSHIFT FROM STARTS AND A HARSH DOWNSHIFT WHEN COMING TO A STOP A COMMON PROBLEM WITH THE 2012 ESCAPE FROM WHAT I HAVE READ. TOOK IT TO THE DEALER TWICE SAID NOTHING WAS WRONG JUST THE WAY THE TRANSMISSION IS.

WHILE DRIVING MY VEHICLE EXPERIENCED A RAPID REDUCTION OF SPEED AND SLOWED TO A CRAWL. WHEN TRYING TO BRAKE THE CAR WOULD ACCELERATE THEN DECELERATE RAPIDLY UNTIL I WAS ABLE TO SHUT THE VEHICLE OFF.

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE REAR OF THE VEHICLE LEAKED WATER INTO THE INTERIOR AND CREATED MOLD. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. ...UPDATED 02/19/16 *BF CONTACT SOLD HER CAR TO THE DEALER. UPDATED 4/23/18*JB *CN