2017 FORD ESCAPE Complaints

There is an issue with the type of engine used in these vehicles where coolant leaks into the engine causing cylinder misfires. This is a known issue that has not been issued a recall. I have had a complete repair done in the past involving the complete reconstruction of the engine, however after only 21,000 miles the repair failed.

Without warning my car started not allowing me to go over 40 mph without a very violent jerking under the drivers side floor board. The jerk of the wheel would not allow the car to speed up. And then eventually upon driving my car immediately came to an abrupt stop and would not move forward any farther I was able to get it off to the side of the road of which at that point I was unable to get the car to go into or shift into any gear. It will not shift into park. The only reason my car is standing still now is because of the emergency parking brake, the transmission has gone completely out of my car . My car will not shift into drive neutral or any position. If you attempt to shift it into any position, you get anMy car will not shift into drive neutral or any position. If you attempt to shift it into any position, you get a very loud knocking rattling noise and it will not lock into place. Ford has done a recall for the same situation on many of the vehicles Ford made during that 2017 year. My question is why am I having to deal with this vehicle when Ford knew very well that there were many problems with it. Three years ago I had to deal with an engine block replacement for a new vehicle because Ford had a malfunction when it came to the coolant going into the engine. These are all problems that are not caused by general wear and tear of your customer they are caused by incompetent of Putting the car together in the first place. I really expected More from Ford. The first time I drove a Ford escape I fell in love with it so I want like I’ll regret ever buying this car. This car needs to be completely recalled. I can not afford to pay for a card that is not drivable.

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated and remained illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the engine was faulty due to coolant intrusion and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 55,000.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the temperature gauge displayed that the engine was overheating. The coolant temperature warning light was illuminated. The vehicle was towed to an independent mechanic, who determined that there was coolant intrusion into the engine and that the engine needed to be replaced. The vehicle was then towed to the dealer, who determined that there was coolant intrusion in cylinder #4, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 93,993.

The contact owns a 2017 Ford Escape. The contact stated that the vehicle failed to start in the morning as expected. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who determined that coolant intrusion into various cylinders had resulted in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12 (Short Block replacement after Coolant Intrusion). The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 150,000.

NO VISBLE COOLANT LEAKS, HAVE TO REFILL ANTIFREEZE RESEVOIR WEEKLY, MISSFIRING #2 CYLINDER AS RESULT, IGNITION COIL FOR THAT CYLINDER AND PLUG WORK FINE

This vehicle has had multiple issues with starting. But now there’s a “Steering Assist Fault” that clearly ford is aware of but has decided that manufacturing this vehicle anyway was the way to go. The vehicle won’t start again now because of this issue. What happens is the vehicle loses its assisted steering and sometimes while driving which is extremely dangerous.

Coolant intrusion at only 56,000 miles due to defective engine design. Engine replacement is the only remedy. This has been happening to cars with as little as 20,000 miles. Ford knows about it, there is a TSB that says the repair is "replace engine." At a cost of ~$10,000. Ford can't be allowed to sell cars with defective engines that fail at low mileage saddling consumers with astronomical repair fees. These vehicles can catch fire or leave someone stranded in the middle of nowhere, as well. It's absolutely outrageous that there has not been a recall with how many vehicles have been affected. The government needs to step in and help people. I have tried to upload files, but the site won't let me.

In 2024 the vehicle was brought in for a P0012 code, rough idling, loss of power, and hesitation when accelerating. The cam phasers were the culprit which were replaced along side multiple gaskets, and the timing belt. The tensioner was not replaced at that time. One year the vehicle is performing the same way, threw a P0012 code, rough idle, and loss of power. This time the dealership found suspended metals in the oil, and discovered scoring in the chambers. They refuse to look at the cam phasers or belt to see if there is wear or damage.

The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, there was an abnormal sound coming from the engine. The check engine warning light was illuminated. The vehicle was taken to Midas where it was diagnosed with coolant intrusion in cylinder #1, causing engine failure. The spark plugs were replaced; however, the failure persisted. The contact stated that on another occasion, while driving 75 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal, before the vehicle went into LIMP Mode. The check engine warning light was illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. A tune-up was performed on the vehicle, and spark plugs and ignition coils were replaced. The contact was informed that the engine needed to be replaced. The contact arrived at the dealer to pick up the vehicle, and the check engine warning light illuminated. The vehicle remained with the dealer. The contact was informed that several maintenance repairs were completed on the vehicle. The manufacturer was made aware of the failure but denied assistance in covering the cost of the repair. The failure mileage was unknown.