2020 FORD ESCAPE Complaints

View complaints related to 2020 FORD ESCAPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,780 complaints submitted for the 2020 FORD ESCAPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 FORD ESCAPE
    - Eatonton , GA

    When riding down the road once the car heats up it jerks like it's going to cut off going down the road and you can smell has it has just recently started doing this.

    Source: NHTSA WEB SITE
  • 2020 FORD ESCAPE HYBRID
    - Wickliffe, OH

    The contact owns a 2020 Ford Escape Hybrid. The contact stated that while operating the vehicle, there was an abnormally strong odor of mold and mildew was inside the cabin of the vehicle. The vehicle was taken to the local dealer who discovered that rainwater had leaked into the trunk and spare tire well, causing mold and mildew to develop inside the vehicle. The contact was informed that the carpet needed to be replaced. The exact cause of the water intrusion was unknown. The vehicle was not yet repaired. There was no illness or sickness reported. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 60,000. The VIN was not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 FORD ESCAPE
    - Endicott, NY

    AWD module fault. $2200 repair. Reading online many 2020 ford escape are having this issue of the part failing. Most are still under warrenty when it goes but in my case I wasn't. This part should he investigated because there shouldn't be this many reports of the part malfunctioning without a recall.

    Source: NHTSA WEB SITE
  • 2020 FORD ESCAPE HYBRID
    - Round Rock, TX

    The vehicle is just under 37K miles. I was operating the vehicle normally, and the wrench icon came on, indicating a powertrain issue. There are recalls for this for some vehicles but not all, and it seems to occur just after warranties expiring. I am concerned my vehicle falls under this service bulletin but has not been properly added: SSM 49157 - 2020 Escape - Illuminated MIL With DTCs U0100, U0401, P166B, P1753, P0929, And/Or P0919 Some 2020 Escape vehicles may exhibit an illuminated malfunction indicator lamp (MIL) and diagnostic trouble codes (DTCs) U0100, U0401, P166B, P1753, P0929, and/or P0919. The vehicle may also exhibit an illuminated powertrain malfunction (wrench) indicator lamp. This may be due to the software in the gear shift module (GSM). To correct the condition, reprogram the GSM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part number 7P155 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. APPLICABLE VEHICLES 2020 CAR: TC CX482N ESCAPE 2020 CAR: TC CX482N ESCAPE 2020 CAR: TC CX482N ESCAPE

    Source: NHTSA WEB SITE
  • 2020 FORD ESCAPE
    - Glendale, AZ

    I had first took car to get first free Oil change from ABC Nissan and the service department couldn’t do it under 5000 miles and just topped of the oil. I had went back like few days later for an air filter replacement and they did not have to part and sent me over to ford right across the street. I had ford dealership run a code diagnostics on vehicle and found it needs computer updates and an expensive purge valve after having car for a couple days and hit me with a hefty price estimate I could not or NPP car warranty from ABC Nissan couldn’t cover for engine repairs since it wasn’t an engine issue but can affect the engine. I had went back into abc Nissan recently for a possible trade in and just got the run around from manager that help sold me the car and seem it was a waste of time putting almost 7500 for the car down payment plus 518 a month for car payments to be cheated when car start to have issues.

    Source: NHTSA WEB SITE
  • 2020 FORD ESCAPE
    - Omro, WI

    I have been notifying the ford dealership about a problem that i feel is due to faulty fuel injectors since I bought the vehicle back in 2021, all of the repairs that have been done and that they have told me to do have not resolved the issue I keep getting the runaround, the vehicle sometimes while on the highway will automatically enter safe mode and i get a notice of an issue with the high pressure fuel system which immediately forces the vehicle to lower the speed to am unsafe speed.

    Source: NHTSA WEB SITE
  • 2020 FORD ESCAPE
    - Fort Dodge, IA

    We had the car brand new and transmission with two weeks wouldn’t go in reverse. Then the door was stuck OPEN and we shut it now we can roll the window down FORD says we’re not covered it’s a new door!

    Source: NHTSA WEB SITE
  • 2020 FORD ESCAPE
    - Lancaster , NY

    AWD module not working was on screen after starting vehicle plus other codes about adaptive cruise control

    Source: NHTSA WEB SITE
  • 2020 FORD ESCAPE
    - North Plainfield, NJ

    Faulty welds on door hinges, particularly where the check arm connects. This happened yesterday, loud cracking and grinding noise when the front driver door is opened or closed. Ford has known about this issue and refuses to issue a recall. And getting in touch with my local Ford dealer's service department is difficult.

    Source: NHTSA WEB SITE
  • 2020 FORD ESCAPE
    - Elberton, GA

    The contact owns a 2020 Ford Escape. The contact stated while driving up an incline at various speeds, the turbo failed to operate as needed and the vehicle failed to accelerate while depressing the accelerator pedal. The contact stated that the check engine warning light was illuminated after the failure. The contact stated that the vehicle had been taken to the dealer on three separate occasions where the turbo was replaced each time only for the failure to return. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 75,800.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE