2020 FORD ESCAPE Complaints

There is a courtesy replacement on the main fuel injector. I just recently had to replace my turbo. No my car bogs down won't go and smells like eggs which is the catalytic converter. The injection brakes the converter which brakes the turbo and Ford is not interested in helping very much. How can

The driver's side door is broken. Makes an awful creaking noise when opened or closed. Cannot not roll down the window. Took it to a dealership and they confirmed there is an issue with the doors on this model. They have ordered the part (3 months ago) but it has been on back order so obviously there is an issue.

My wife and I bought our 2020 Ford Escape new from a dealer in 2020. We are the first owners of this vehicle. In the time that we have had it, we have experienced the following issues: 1- the forward camera module that provides collision prevention, lane assist, adaptive cruise control, etc has failed. The dealer claims that the unit “overheated”. The module is no longer covered under warranty due to mileage. The result is that our vehicle no longer has the safety features that we paid extra for upon initial purchase. 2- the evaporative canister purge valve failed, causing difficult starts after refueling. This was not covered under warranty, due to mileage. 3- the driver door hinge check arm welds have all broken loose and no longer hold the door when opening, and the loose arm is now preventing the door from closing properly and, when closed, causing the drivers window to not roll down fully. This is not covered under warranty because of mileage AND (while it is a manufacturing defect), it has not been subjected to any recalls, so the dealership will not repair/replace it.

Driver door hinges are loose. Door makes loud cracking noise when opening and closing. It’s very hard to close. My window will not go down either.

I have a 2020 Ford Escape and the wrench light came on and I received messages on the dash that said (faulty AWD, faulty hill assist, and faulty collision detection. I took it to Kayser Ford in Madison Wisconsin on January 15,2025 and they replaced the AWD module at a cost of $996. By doing some research, I know find out that there appears to have been a recall on 2020 Ford Escapes for this problem. Kayser Ford says there is no recall and I am questioning this. Thank you.

All 4 TPMS have failed within one week and are not registering the PSI. I have to manually check the tire pressure. Turned vehicle on and came as warning across dash. Began with drivers side rear.

The contact owns a 2020 Ford Escape. The contact stated that while his wife pulling into a parking spot, the brake pedal was depressed; however, the vehicle unintendedly accelerated and crashed into the wall of a Dollar General Store. The contact stated that his wife sustained injuries and bruises to both legs from the deployment of the air bags underneath the steering wheel. Medical attention was not sought. A Police report was filed; however, the Police report number was not available. The vehicle was towed to a dealer but was not diagnosed. The contact retrieved the vehicle, and the vehicle was taken to an Auto Body Shop to be diagnosed and an estimate for the repair was provided. The vehicle was not yet repaired. The manufacturer was notified of the failure, and the contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 45,000.

The contact owns a 2020 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle stalled. The contact later discovered that there was smoke coming from the engine compartment and the A/C unit. The contact stated that after several minutes the vehicle returned to normal operation. The check engine warning light was illuminated. The contact was notified that the VIN was included in NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline). The vehicle was taken to a dealer to be diagnosed; however, the diagnostic result was unknown. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.

Driving down road and came to stop sign and vehicle engine turned off due to start/stop feature and would not turn back on. Received alert battery was going into deep sleep mode. While stuck at stop sign. Had to put in park, turn vehicle off and back on to proceed to move. This is 3rd time see pic of happened Also separate issue the computers sync 3 software will not take and now the screen doesn't work, remote start won't work, gps doesn't work had you drive around in circles.

Power Transfer Unit failure. The vehicle is only four years old with solely highway mileage. They cost to replace the PTU is $1990 which is quite a bit to pay for a manufacturer issue. I purchased this car brand new from the dealership.