2017 FORD ESCAPE Complaints

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the engine was faulty due to coolant intrusion, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 98,000.

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle jerked and was running abnormally rough. In addition, the check engine warning light was illuminated, and the contact became aware of smoke coming from the exhaust. The contact stopped and parked the vehicle. The contact inspected the fluid levels, and the fluid levels were sufficient. The vehicle was taken to an independent mechanic where it was diagnosed with a coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was then taken to another independent mechanic where it was confirmed that the failure was due to coolant intrusion, causing engine failure. In addition, the vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 82,000.

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle sputtered and the engine was running rough. The vehicle was taken to a certified mechanic, who diagnosed that the spark plugs had failed and needed to be replaced. The spark plugs were replaced; however, the failure persisted. The vehicle was returned to the mechanic, who replaced the ignition coils; however, the failure persisted. The vehicle was returned to the dealer a third time, and the mechanic diagnosed that there was coolant intrusion in cylinder #3. The mechanic determined that the engine needed to be replaced. The vehicle was not repaired. The contact became aware of NHTSA Campaign Number: 12V431000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 81,277.

The contact owns a 2017 Ford Escape. The contact stated that while driving 40 MPH, the message to pull over at the earliest safe warning light illuminated. The contact immediately drove the vehicle to the dealer. The contact was informed that there was coolant was leaking into the engine and engine needed to be replaced. The vehicle was not repaired. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 79,000.

The contact owns a 2017 Ford Escape. The contact stated that while the vehicle was idling, the vehicle vibrated and jerked. No warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed that the torque converter and the pump for the torque converter had failed and needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to NHTSA Hotline to report the failure. The failure mileage was approximately 111,500.

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light was illuminated, and the vehicle experienced a rough idle. The vehicle was taken to a local dealer, where it was diagnosed that the engine had failed due to coolant intrusion and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 34,397.

The brakes locked up and was red hot had to poor water on them, had our shop put new brake pads ,rotors ,new hoses on rotors and brake calibers on it. It got so hot it melted the hose .Not even 2 weeks later it has done it again. So shop started all over with new pads ,rotors,hoses ,calibers ,and Master cylindeda.Still didnt fix the issues. They said something is got to be wrong with the ibs . I have had it towed to the dealership in panama city Fl. were we can trade it in cause we are scared of it now But there should be a recall on this before someone gets hurt This is very dangerous and could make you lose control of the vehicle when it does this white driving.

It stopped at a red light with no warning. It would only drive 5 miles per hour. The temp gauge was topped out. Mechanic said that it was leaking fluid in the cylinder and cracked the head. Having to get a new engine. I’ve read that this is an ongoing problem with Ford. Should not have to pay to replace a defective engine

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to restart. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the cylinder, causing the engine block to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 91,000.

The contact’s daughter owns a 2017 Ford Escape. The contact stated that while the vehicle was parked and turned off, the contact’s daughter attempted to start the vehicle, and the vehicle lost power with no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that coolant had leaked into the engine, causing the engine block to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 115,000.