2012 FORD ESCAPE Complaints

REAR DRIVERS SIDE WINDOW, EXPLODED WHEN I CLOSED THE HATCH. THE VEHICLE WAS PARKED IN THE GARAGE AND I HAD UNLOADED WHAT WAS IN THE VEHICLE AND THEN CLOSED THE HATCH AND HEARD A LOUD POP AND THEN SHARDS OF GLASS FLEW EVERYWHERE. LUCKILY I WAS NOT HURT BUT DID HAVE MARKS ON MY CHEST AREA FROM THE FLYING GLASS. *TR

CAR MAKES A JUMP WHEN ACCELERATING WAS TOLD THERE IS A EXTENDED COVERAGE ON THE THROTTLE BODY AND THAT ITS POSSIBLY THE THROTTLE BODY CAUSING THE JOLT, BUT FORD WILL NOT FIX UNDER THE EXTENDED COVERAGE RECALL UNTIL THE ENGINE LIGHT COMES ON. *TR

MY CAR DECELERATED RAPIDLY AND WAS UNRESPONSIVE WHEN APPLYING THE GAS PEDAL. FORTUNATELY I WAS ABLE TO MAKE IT TO THE SIDE OF A BUSY INTERSTATE WITHOUT INCIDENT. THE CAR BEHAVED AS IF IT WERE GOING TO SHUT DOWN. THE "WRENCH" INDICATOR LIGHT WAS ON, (CHECK ENGINE LIGHT). I TURNED OFF THE CAR, AND WHEN I TURNED IT BACK ON THE LIGHT WAS NO LONGER ILLUMINATED, AND THE CAR WAS RESPONDING TO THE GAS PEDAL. I STILL FELT THAT THE CAR WAS "DRAGGING". I THINK IT IS A THROTTLE BODY ISSUE. *TR

THIS VEHICLE WAS SOLD TO US A BEING CAPABLE OF BEING TOWED BEHIND A MOTOR HOME. DURING THE TOWING PROCESS, THE TRANSMISSION BECAME SO HOT THAT COMPONENTS OF THE DRIVE TRAIN MELTED AND LIQUEFIED AS DETERMINED BY FORD. THIS PRESENTS A SEVERE SAFETY CONCERN AS THE CAR COULD HAVE CAUGHT FIRE AND THERE WOULD BE NO WAY WE WOULD HAVE KNOWN. THIS COULD HAVE RESULTED IN AN EXPLOSION OR WORSE. WE HAVE SINCE DISCOVERED THAT FORD, WITHOUT TELLING US, ISSUED A BULLETIN STATING THAT THE CAR CAN NOT IN FACT BE TOWED. THIS INFORMATION HAS NOT BEEN WIDELY DISTRIBUTED AND NONE OF THE FORD DEALERS WE TALKED TO WERE AWARE OF IT. IN ADDITION, THERE ARE WEBSITES FROM MOTOR HOME MAGAZINE AND EDMONDS AS WELL AS OTHERS THAT STILL LIST THE 2012 ESCAPE AS A GOOD CHOICE FOR MOTOR HOME TOW VEHICLES. *TR

I WAS DRIVING DOWN THE ROAD AT 40 MPH AND THE ENGINE BEGAN MAKING RUMBLING NOISES AND THE ENGINE BEGAN TO SHAKE AS IF WERE TRYING TO SHUT OFF, I TRIED TO GIVE IT SOME GAS SO IT WOULDN'T STALL BUT WHEN I PRESSED THE GAS PEDAL NOTHING HAPPENED. ADDITIONALLY, THE CAR SURGES OFF AND ON WHILE DRIVING. WHEN I CONTACTED MIKE DAVIDSON FORD WHERE I PURCHASED THE CAR, THEY ACTED AS IF THEY KNEW NOTHING ABOUT IT AND TRIED TO SCHEDULE ME FOR A DIAGNOSTIC TEST AT $89 TO DETERMINE THE PROBLEM. THAT'S CRIMINAL, THIS CAR SHOULD BE REPAIRED QUICKLY AND AT THEIR EXPENSE! IF THIS HAPPENS IN HEAVY TRAFFIC OR ON THE INTERSTATE IT WILL BE VERY DANGEROUS. *TR

LOSES POWER WHEN ACCELERATING FROM STOP. AND AT TIMES WHILE YOU'RE DRIVING. HAVE GIVEN THE CAR GAS TO ACCELERATE AROUND A CAR ONLY FOR THE ENGINE TO BOG DOWN HAVE TAKEN THE CAR IN MANY TIMES TO THE DEALERSHIP. THROTTLE BODY HAS BEEN REPLACED TWICE. PROBLEM STILL HAPPENING. HAVE GOTTEN FORD INVOLVED BUT STILL RECEIVE NO SATISFACTION. AND DID NOT FIX THE PROBLEM. *TR

AS I WAS STOPPED AT A RED LIGHT ON MY WAY TO WORK, ALL OF A SUDDEN THE BATTERY LIGHT CAME ON, THEN OIL CAN LIGHT AND THEN THE CAR STALLED/SHUT OFF. I TRIED TO RE-START IT AND IT WOULDN'T WORK. THE LIGHT TURNED GREEN AND I TURNED MY HAZARDS ON SO FOLKS WOULD KNOW TO PASS ME. I STARTED DIALING AAA AND TRIED TO START IT AGAIN. IT DID START AND NO WARNING LIGHTS APPEARED. I CALLED MY DEALERSHIP AND THEY SAID PROBABLY JUST A COMPUTER GLITCH AND TO JUST DRIVE IT AROUND MY WORK PARKING LOT A FEW TIMES, THEY HADN'T HEARD OF THIS. THEN I DID RESEARCH AND FOUND IT COULD BE THE ELECTRONIC THROTTLE BODY ISSUE. I HAVE REACHED OUT TO THEM TO HAVE IT LOOKED AT THIS WEEKEND. NO PROBLEMS SINCE THE INITIAL STALL. *TR

PLEASE FORWARD TO APPROPRIATE PERSONNEL, ON THURSDAY, AUGUST 14TH AT ~5:45PM A CLEAR DAY: OUR MOM/MOTHER IN-LAW HAD JUST DROPPED OF MY DAUGHTER AFTER SHOPPING AND WAS MAKING HER WAY HOME THRU THE WINDY BACK ROADS LESS THAN TWO MILES FROM OUR HOME. AS SHE CLIMBED A HILL A FEW BLOCKS AROUND THE CORNER FROM HER HOME AND STOPPED AT A STOP SIGN ON THE CREST OF THE HILL. THE 2012 FORD ESCAPED LURCHED/SURGED FORWARD UNCONTROLLABLY. AS FROM HER DESCRIPTION, SHE HEARD LOUD RUMBLINGS COMING FROM THE ENGINE; THE ESCAPE SHOOK AND LAUNCHED HER FORWARD WHILE SHE HAD HER FOOT ON THE BRAKE. THE ESCAPE PROPELLED HER UNCONTROLLABLY FORWARD CRASHING INTO A LARGE BOULDER, SHE THEN RICOCHETED ACROSS TWO LANES UP HILL, OVER AN EMBANKMENT /WALL, JUST MISSING A TREE, COLLIDED WITH ANOTHER PARKED VEHICLE PUSHING IT APPROXIMATELY THREE FEET, PASSED THAT INTO ANOTHER SMALL WALL JUST MISSING THE HOUSE. WE ARE THANKFUL ON MANY LEVELS; THAT OUR DAUGHTER WAS NOT WITH HER, THAT OUR MOM WAS NOT SEVERELY INJURED AND NO ONE ELSE WAS INJURED. I WAS RESEARCHING ONLINE AND THERE WAS AN INVESTIGATION OPEN FOR THIS VEHICLE AT ONE TIME. A RECALL IS NEEDED FOR THIS VEHICLE MODEL BEFORE THERE IS A FATALITY INVOLVED. WE ARE VERY CONCERNED KNOWING THAT MANY OTHER FAMILY MEMBERS AND FRIENDS DRIVE ESCAPE MODELS. PLEASE FEEL FREE TO CONTACT US WITH ANY QUESTIONS. WE HAVE MANY PICTURES FROM THE SCENE FOR YOU TO REVIEW. KIND REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MADE LEFT HAND TURN FROM A STOP SIGN, AS ACCELERATING, LOST POWER., PUT IT IN NEUTRAL STARTED IT AGAIN, PUT IN GEAR, ACCELERATED, APPROX 30 FT, DID IT AGAIN, I PULLED OVER, CALLED ROADSIDE ASSIST, IT WAS TOWED TO DEALERSHIP WHERE I BOUGHT IT, NEXT DAY, THEY "SAID" IT WOULD COST ME 104.50(ISH) TO HAVE IT ANALYZED, I SAID OK, LATER THEY FINALLY TOLD ME THAT IT WAS THE AIR INTAKE MODULE WAS CLOGGED, THIS ALL COST ME 184.18. THEY ALSO SAID THAT I HAVE AN OIL LEAK, AND HE WAS GOING TO "TRY" TO GET IT FIXED ON MY DRIVE TRAIN WARRANTY, BUT DIDN'T KNOW AT THE TIME IF HE COULD, NOW THE CONTROL ARM IS A DIFFERENT STORY, HE SAID HE DIDN'T KNOW IF IT WOULD TAKE CARE OF THIS ALSO, HE WOULD LET ME KNOW. IF NOT IT WILL COST 452.00 PLUS TAX I DO NOT UNDERSTAND, THE VEHICLE IS JUST NOW 2 YRS OLD AND I CAN UNDERSTAND IF I LIVED ON BUMPY GRAVEL ROAD OR TRAVELED ON ALOT OF BUMPY GRAVEL ROADS, BUT I DO NOT, IN FACT 90% OF THE MILES ON MY VEHICLE ARE HIGHWAY MILES, AND I AVOID BUMPY GRAVEL ROADS AS MUCH AS POSSIBLE, BECAUSE I KNOW THEY WILL EVENTUALLY TEAR UP A VEHICLE. *TR

FORD ESCAPE LOST SPEED AND WAS MANUEVERABLE AT IDLE SPEED ONLY. REPAIR WRENCH LIGHT CAME ON. PUT HAZARD LIGHTS ON AND PULLED INTO NEARBY PARKING LOT AFTER ALMOST GETTING RUN IN TO BY ANOTHER CAR WHO DID NOT SLOW DOWN IN RESPONSE TO HAZARD LIGHTS. TURNED CAR OFF AND ON AGAIN. PROBLEM WAS CORRECTED. IN DRIVING TO DEALERSHIP FOR CHECK, THE CAR STALLED OUT/ENTERED LIMP HOME MODE 2 MORE TIMES. COMPUTER UPDATE DONE. CAR STILL HAVING ENGINE SURGES MULTIPLE TIMES ON WAY HOME. BROUGHT TO SECOND DEALERSHIP WHICH SAID FIRST DEALER MADE COMPUTER ADJUSTMENTS INCORRECTLY. AWAITING PICKUP OF CAR FOR 2ND TIME TO SEE IF CORRECTED. DEALERS REFUSING TO REPLACE THROTTLE BODY AT THIS TIME. *TR