2012 FORD ESCAPE Complaints

AS PER MY VEHICLE REPORT FROM THE DEALERSHIP: CONCERN 51: CUSTOMER STATES DRIVE BELT COMING APART. CAUSE: WARRANTY CORRECTION: VERIFY BELT SHREDDED. FOUND WATER PUMP LOCKED UP UNABLE TO REMOVE DEBRIS FROM TENSIONER REPLACE WATER PUMP TENSIONER BELT. TEST DRIVE OK. *TR

AS PER MY VEHICLE REPORT FROM THE DEALERSHIP: CONCERN 51: VERIFY CUST CONCERN, FIND THAT VEH SPINS OVER BUT WILL NOT START, INSTALL IDS & PERFORMED KOEO, ALL PASS. PERFORM RELATIVE COMPRESSION TEST, 80% LOSS 3,4. CORRECTION: PERFORM MANUAL COMPRESSION TEST. CYL 1-180, 2-175, 3-0, 4-0. PERFORM LEAKDOWN & PRESSURE TEST, FIND THAT INTAKE VALVES IN 3 & 4 ARE NOT SEALING. REMOVE VALVE COVER & INSPECT CAMSHAFTS, NO DAMAGE FOUND. SPIN VEHICLE OVER & VERIFY TIMING. FIND THAT CRANK PULLEY HAS BRACKET OUT & VEHICLE HAS JUMPED TIME. 51-1: REMOVE INTAKE, EXHAUST MANIFOLD, TIMING COMPONENTS & CYL HEAD. INSPECT AND FINDS THAT VALVES IN 3,4 HAVE CONTACTED PISTONS, NO DAMAGE FOUND ON PISTONS. INSTALL NEW HEAD GASKET, CYL HEAD BOLTS, 2 NEW DIAMOND WASHERS, ALL RELATED GASKETS & PERFORM TIMING PROCEDURE. ASSEMBLE VEHICLE, CHANGE OIL & FILL FL. 52-2 KOEO, PASS. ROER VEHICLE HAS DTC PO524. PERFORM PINPOINT TEST, REPLACE VCT SOLENOID, KOER ALL PASS. TEST DRIVE. VEHICLE RUNS PROPERLY AT THIS TIME. 51-5: CYLINDER HEAD GASKET- LEAKAGE (EXTERNAL LEAKS)- TEST. *TR

AS PER MY VEHICLE REPORT FROM THE DEALERSHIP: CONCERN 51: C/S THAT BATTERY LIGHT IS ON, PLEASE CHECK AND ADVISE. CAUSE: VERIFIED CONCERN. FOUND BELT THROWN. ALSO FOUND AND OIL LEAK AT THE FRONT COVER VIA A DIME SIZED HOLE IN THE COVER. CORRECTION: REPLACED FRONT COVER AND VBELT. ALSO REPLACED MOTOR MOUNT THAT WAS STRIPPED OUT. VERIFIED REPAIR. BATTERY LIGHT IS OFF AND NO OIL LEAKS AT THIS TIME. *TR

VEHICLE CUTS OUT WHILE DRIVING - NO GAS PRESSURE - ENGINE RUNNING, PEDAL TO FLOOR, NO REV., OR EXCESSIVE REV WHILE DRIVING. ADVISED BY ASE MECHANIC - THROTTLE BODY NEEDS REPLACED. *TR

WHEN MOVING FORWARD FROM A DEAD STOP AT AN INTERSECTION OF A BUSY HIGHWAY, THE AUTOMOBILE ENGINE HESITATES OR SEMI STALLS AND WILL NOT PICK UP NORMAL SPEED IN ORDER TO GET OUT OF THE WAY OF APPROACHING,ON COMING AND FOLLOWING VEHICLES. AT SEVERAL DIFFERENT TIMES WE WERE ALMOST REAR-ENDED BY VEHICLES BEHIND US, OR HIT FROM THE DRIVER'S SIDE OR FRONT PASSENGERS SIDE OF THE VEHICLE BECAUSE OF THE ENGINE'S HESITATION WHEN CROSSING INTERSECTIONS OR MAJOR HIGHWAYS. I TOOK THE VEHICLE TO A FORD DEALER AND WAS TOLD THAT "NO PROBLEM" WAS FOUND, BUT THE PROBLEM STILL EXISTS. I GUESS WHEN A DEATH OR SERIOUS INJURY OCCURS SOMETHING WILL BE DONE! *TR

2012 FORD ESCAPE. CONSUMER WRITES IN CONCERN REGARDING LETTER RECEIVED ABOUT THROTTLE BODY FAILURE. *SMD THE CONSUMER ALSO STATED THE REAR TAILGATE WINDOW HAD TO BE REPLACED 3 TIMES, DUE TO A LEAK. *JB

MY 2012 FORD ESCAPE HAS TRANSMISSION ISSUES, AND FROM WHAT I'M BEING TOLD IT'S NOT ONLY MY VEHICLE. IT SEEMS TO BE ALL OVER THE PLACE AS I DRIVE IT. ONE TIME AT A STOP LIGHT IT WILL SLIP, AND NOT GO INTO GEAR JUST ACTING LIKE IT IS IN NEUTRAL. THE NEXT TIME I TAKE MY FOOT OFF THE BRAKE, AND IT WILL JAM IT SELF INTO GEAR ALMOST REAR ENDING THE VEHICLE IN FRONT OF ME. IT DOES THE SAME AS I DRIVE IT I'M NEVER SURE WHICH RESULT I'M GOING TO GET, BUT I DO GET ONE OR THE OTHER. I'VE HAD IT INTO THREE FORD DEALERSHIPS A TOTAL OF SEVEN TIMES, BUT FROM REBOOTING THE SOFTWARE TO REBUILDING THE TRANSMISSION FROM THE LIMITED PARTS AVAILABLE IT CONTINUES TO GET WORSE. I WAS TOLD AT THE LAST DEALERSHIP THAT IT NEEDS A NEW TRANSMISSION, BUT NONE ARE AVAILABLE AS THEY HAVE SO MANY COMPLAINTS ABOUT THEM. I'VE COMPLAINED TO CUSTOMER SERVICE WHO TOLD ME TO TALK TO CUSTOMER RELATIONS, AND THE CASE MANAGER DOESN'T CALL ME BACK. I FINALLY CALLED FORD CREDIT TO TELL THEM ABOUT THE SITUATION, BUT THEY JUST TRANSFERRED ME TO THE VOICEMAIL OF THE CASE MANAGER THAT DOESN'T CALL ME BACK. IF THEY ARE HAVING ALL THE COMPLAINTS I'VE BEEN TOLD ABOUT I THOUGHT SOMEONE SHOULD REPORT IT TO YOU BEFORE GETS SERIOUSLY HURT. *TR

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND THE BATTERY WARNING LAMP ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 21,000. UPDATED 06/17/14 MA

ON 6 DIFFERENT OCCASIONS DOOR LATCHES HAVE BEEN REPLACED, I'VE BEEN LOCKED IN AND OUT OF MY VEHICLE, MY HUSBAND IS DISABLE AND I HAD TO CLIMB THROUGH THE HATCH BACK TO GET DOORS TO OPEN. I AM AFRAID OF THIS VEHICLE, IF IT CATCHES FIRE WILL I GET OUT? I FEEL THIS IS A DEATH TRAP AND FORD IS JUST SOOTHING MY FEATHERS TO KEEP ME HAPPY. ALSO, I WAS SOLD A 2012 4X4 VEHICLE, HOWEVER MY VEHICLE IS NOT A 4X4. THE DEALERSHIP SAID THEY GO BY VIN, THIS ONE IS WRONG! *TT

2 MONTHS PRIOR TO THIS DATE, I WAS GOING HOME, 50MPH MERGING TOWARDS ANOTHER LANE WHEN THE CAR, ALL OF A SUDDEN, BEGAN SHAKING AND THE ACCELERATION SLOWED DOWN TREMENDOUSLY. I THOUGHT I WAS GONNA STALL SO I DECIDED TO PUSH MY HAZARD LIGHTS AND PARKED ON THE RIGHT SHOULDER AND TURNED OFF THE ENGINE. IT WAS TRAFFIC TIME, BUT LUCKILY I WAS NOT HIT. A MINUTE LATER, I TURNED ON THE ENGINE AND DROVE, AND I WAS ABLE TO GET HOME. ON APRIL 1, 2014, I WAS DRIVING TO WORK ON I-5, SAN DIEGO, CA GOING 60, I HEARD A THUD, AND WHEN I LOOKED AT THE DASHBOARD, THE WRENCH LIGHT WAS ON. IN HEAVY TRAFFIC WITH MY HAZARD LIGHTS ON I WAS ABLE TO COAST VERY SLOWLY TO THE RIGHT, NARROW SHOULDER AND TURNED OFF THE ENGINE. EVERY DRIVER BEHIND ME WAS SO MAD, BLOWING THEIR HORN. A MINUTE LATER, I TURNED THE ENGINE BACK ON AND LEFT. I ARRIVED AT WORK VERY UPSET, DISTURBED, AND STILL A BIT SHAKING. I COULD HAVE CAUSED A MAJOR PILE-UP, AND PERHAPS I COULD HAVE BEEN IN SEVERELY INJURED. THAT AFTERNOON, WHEN I DROVE HOME, I TOOK THE INLAND STREET TO BE A LITTLE SAFER. AND LO AND BEHOLD, THE WRENCH LIGHT CAME ON AGAIN. SO WITH MY HAZARD LIGHTS ON, I QUICKLY PARKED THE CAR AND TURNED OFF THE ENGINE. THEN I PROCEEDED DRIVING HOME WITHOUT ANY PROBLEMS. I HAVE NOT BROUGHT MY CAR TO THE DEALER YET BECAUSE I WANT TO ENSURE THE PROBLEM IS COVERED BY MY WARRANTY. ON APRIL 8, 2014, I WILL DRIVE MY CAR TO PERRY FORD IN NATIONAL CITY, CA. I ALSO CALLED CUSTOMER SATISFACTION PROGRAM TWICE, AND I HOPE THEY COULD RELAY MY MESSAGE TO THE DEALER I WAS GOING TO DRIVE MY CAR TO FOR REPAIR. IN GOOGLE, NUMEROUS COMPLAINTS MENTIONED THE EBT, AND I'M SURE IT'S THE PROBLEM. I AM A 67 YEAR OLD DRIVER WHO NEEDS THE SAFEST CAR TO DRIVE TO WORK ON THE FREEWAY, MONDAY TO FRIDAY. *TR