2019 FORD ESCAPE Complaints

TL* THE CONTACT OWNS A 2019 FORD ESCAPE. THE CONTACT STATED WHILE SHIFTING GEARS TO REVERSE, SHE HEARD A LOUD ABNORMAL NOISE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT ALSO STATED WHILE MAKING A RIGHT TURN, THE VEHICLE BEGAN TO ACCELERATE ON ITS OWN AND IMPACTED A POLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT DID NOT SUSTAIN ANY INJURIES OR SEEK MEDICAL ATTENTION. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO LOCAL DEALER FRIENDLY FORD LOCATED (2800 N TELEGRAPH RD, MONROE, MI 48162) WHERE MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED AS OF YET. THE CONTACT STATED UNKNOWN PART OF FRONT PASSENGER SIDE OF THE VEHICLE WAS REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 700.

I SUBMITTED THIS COMPLAINT ON 3/08/2020. THE PROBLEM WAS RESOLVED WHEN THE FORD DEALERSHIP WHERE I HAD MY CAR TOWED INSPECTED THE CAR. THEY FOUND THAT I HAD INSTALLED A WEATHERTECH FLOOR MAT IN THE DRIVERS SIDE AND HAD OVERLAPPED THE LEADING EDGE OF THE MAT OVER THE ACCELERATOR PEDAL. I HAD SNAPPED THE MAT FIRMLY IN PLACE SO THAT IT WAS PRESSING DOWN ON THE ACCELERATOR PEDAL. THE PROBLEM WAS RESOLVED WHEN THE FLOOR MAT WAS REMOVED AND INSTALLED PROPERLY.

CAR ACCELERATED FROM 25 TO 75 MPH WITHOUT MY FOOT BEING ON ACCELERATOR. CRUISE CONTROL WAS OFF. SUBSEQUENTLY, STOPPED AND TURNED OFF VEHICLE. RESTARTED AND VEHICLE WOULD ACCELERATE FROM ANY SPEED WHEN I TOOK MY FOOT OFF THE ACCELERATOR. I HAD TO CONTROL MY SPEED ON A WINDING, NARROW, ROAD WITH NO SHOULDERS. I COULD ONLY CONTROL THE SPEED OF THE CAR BY RIDING THE BRAKES. THE BRAKES OVERHEATED. WHEN I CAME TO A STOP THE CAR ENGINE CONTINUED TO RUN AT 5,000 RPM. I CAME TO A STOP, THEN SHIFTED INTO PARK AND THE ENGINE CONTINUED TO RUN AT 4,500 RPMS. PUSHED THE IGNITION TO SHUT OFF ENGINE AND HAD MY CAR TOWED TO THE LEXINGTON, VA FORD DEALER WHERE I PURCHASED THE CAR.

2019 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO ISSUE WITH GAS TANK. *LD THE CONSUMER STATED THE DEALER ADVISED THERE WAS NO FIX FOR THE ISSUE. *JS

SINCE BUYING MY ESCAPE BRAND NEW WITH 1 MILE ON IT, IT HAS BEEN PLAGUED WITH ISSUES, ENGINE SHUTS OFF WHILE DRIVING CAN BE GOING 30 MPH OR 70 MPH, WHILE DRIVING ON THE INTERSTATE AT 70 BAD SMELL FROM CATALYTIC CONVERTER SEEPS IN THROUGH VENTS. PASSENGER SIDE TIRE WALL BLEW WHILE TURNING OUT OF A PARKING LOT. LICENSE PLATE LIGHT OUT AND UNABLE TO REMOVE TO CHANGE. DEALERSHIP HAS HAD CAR SEVERAL TIMES CLAIMING NOTHING IS WRONG WITH IT. RADIO KEEPS SAYING "UPDATE" DEALERSHIP CLAIMS IT'S MY PHONE (MY PHONE HAS NO UPDATES DUE) BRAKES MAKE TERRIBLE NOISE WHEN REVERSE BREAKING. A LITTLE OVER 11,000 MILES AND TRANSMISSION KEEPS SLIPPING BUT DEALERSHIP CLAIMS NOTHING IS WRONG, ALSO CAR DOES NOT WANT TO START HALF THE TIME. USB FOR PHONE CORD IN FRONT DOES NOT WANT TO STAY CONNECTED, AND BACK PORT FOR CAR CHARGER OVERHEATED AND CAUSED MY DAUGHTER BURNS ON HER HAND. MY DAUGHTER WAS DRIVING IT AND IT STRANDED HER ON SIDE OF ROAD AND WOULDN'T START, HAD TO SHUT OFF ,TAKE OUT KEY AND LET SIT TO RESTART BUT DEALERSHIP CLAIMS NOTHING IS WRONG. OVERALL THE DISAPPOINTMENT WITH THE 2019 ESCAPE IS HIGH. SOMETHING NEEDS TO BE DONE FURTHER TO INVESTIGATE THESE CLAIMS OF ENGINE SHUTTING OFF AND OTHER ISSUES.

2019 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO VEHICLE CATCHING FIRE WHILE DRIVING. *LD *JS

LOW COOLANT LEVEL PREVIOUS OIL CHANGE/COOLANT ADDED. ROUGH IDLE COLD START, P0302 2/11/2020 WITH AGAIN LOW COOLANT. TOPPED OFF COOLANT 2/11/2020 DROPPED OFF AT DEALERSHIP 2/23/2020 AGAIN COOLANT LEVEL LOW. APPARENTLY THIS IS VERY COMMON AND ENGINE REPLACEMENT IS ONLY REMEDY. VERY DAMAGING TO VEHICLE VALUE.

LIGHTING ON CONSOLE AND HVAC FLICKER OFF AND ON WHILE DRIVING VEHICLE. DRIVERS SIDE MIRROR MOVES WHEN EXCITING VEHICLE.

WITH LESS THEN 10000 MILES ON THE CAR I HAVE HAD TWO TIRES BLOW SIDE WALLS WHILE DRIVING

WE WERE REAR ENDED FROM A STOPPED POSITION ON THE HIGHWAY. . MY FIANC WAS DRIVING AND SUFFERED WHIPLASH. I WAS IN THE FRONT PASSENGER SEAT AND BROKE MY BACK AND SEPARATED MY PELVIS, REQUIRING SURGERY TO STABILIZE. THE FRONT PASSENGER SEAT IS NOW VERY SQUEAKY. CONCERNED THERE WAS AN ISSUE WITH THE PASSENGER SEAT OR SEATBELT NOT FUNCTIONING PROPERLY, LEADING TO MY INJURIES.