2017 FORD ESCAPE Complaints

When driving the vehicle it suddenly lost all acceleration power. I coasted to side of road and opened hood to determine the vehicle was on fire from rear of engine bay. I then proceeded to offload what I was able from behind the vehicle of my tools for my job. There was no over heat warning or other indicators of any major issues with the vehicle prior to the fire.

The contact owns a 2017 Ford Escape. The contact stated that the vehicle was experiencing rough starts. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an Auto Parts Store and was diagnosed with a misfire coming from the engine. The vehicle was taken to the dealer, where it was diagnosed and determined that the head gasket was leaking, causing coolant intrusion into the engine. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the repair could not be covered because the vehicle was out of warranty. The failure mileage was approximately 41,000.

Cylinder 2 has coolant intrusion causing a misfire spark plug and ignition coil have already been replaced after a few days half a gallon of coolant is lost no external leaks coolant is going into cylinder 2 fouling the plug on cylinder 2 causing the vehicle to go into limp mode because the coolant pump is throwing a code because there's lack of coolant in the engine called Ford because there is a warranty extension through 88,000 mi for the vehicle knowing that this is an issue with these motors and these vehicles Ford says our VIN number is not included in the warranty extension or the recall don't want to spend $10,000 for an engine nor can we afford $10,000 for an engine replacement on a vehicle that we still have a couple thousand dollars left on payments will try to call the Ford dealer to see if we can get any assistance from them was already turned down from Sarasota Ford said they can do nothing for us

The contact owns a 2017 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that there was coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 87,000.

The contact owns a 2017 Ford Escape. The contact stated while the vehicle was parked, the liftgate switch failed to function as intended. The contact stated that the liftgate switch was activated to unlatch and open the liftgate; however, the liftgate failed to open as intended. The contact stated the failure was initially intermittent but became a persistent failure. The liftgate had since become inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure; however, the contact was informed that a diagnostic test fee would be charged to determine the cause of the failure. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was unknown.

Coolant intrusion ruined block. Overheated on interstate. My family and I had to wait on side of interstate for many hours in 100 degree weather with nothing to drink. We were sunburnt and dehydrated by the time we got to a motel that evening. Vehicle was towed to Pep Boys. Had to pay for a motel room for 3 days waiting on a diagnosis from them. Finally they informed me of the devastating news so I had to rent a U-Haul and car dolly to tow it back home since we were 300 miles away when this happened. There was a warning light that came on about 5 seconds before car shut off. It is available for inspection at this time.

The contact owns a 2017 Ford Escape. The contact stated while driving 30 MPH, the vehicle jerked and vibrated abnormally, and started to decelerate unintendedly. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer and was diagnosed with coolant intrusion in cylinder #4, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was approximately 58,000.

Misfired on ignition. Diagnostics ran. replaced all spark plugs, coils and gasket. Engine coolant flushed and exchanged. 1 week later misfiring again. 2 diagnostics run...conclusion was coolant intrusion. Upon researching this problem I have discovered many Ford Escapes have this same issue. No recall was ever issued. The customer satisfaction program(21N12) was not widely announced in 2022. I was unaware of it until last week. It was for vehicles made in Louisville between 9/17/2015 and 4/8/2019. My vehicle was manufactured there in Feb. 2017. It was good for 7 years or 84000 miles. I am only 6 months past that time period, however only have 37000 miles on this vehicle. I was told by 2 different mechanics it was not safe to drive in this condition and the repairs could run up to $10000.

The vehicle began shaking when the engine was turned on and the acceleration was not reliable. It was then accessed by a dealership and found that the engine needs replaced due to coolant leaking into the engine. The dealership told me the vehicle is not safe to drive. The vehicle has been maintenanced regularly and only has 76,000 miles on it. The engine needing replaced is due to a defect in the build of this model.

COOLENT INTRUSION INTO THE CYLINDER WHICH CUSE THE CAR STALL AND STOP DURING DRIVING IN TRAFIC ON THE HIWAY. FORD COMPANY IS AWARE OF THE ISUE AND REFUSE TO ISSUE A RECALL.