2019 FORD ESCAPE Complaints

WHILE TURNING RIGHT SLOWLY AND GRADUALLY TOWARD A PARKING PLACE, WITH MY FOOT OFF OF THE THROTTLE AND COASTING, THE CAR ACCELERATED SUDDENLY. I IMMEDIATELY HIT THE BRAKES AND BARELY AVOIDED A CRASH INTO THE OTHER CAR AT THE CURB. VERY UNSETTLING!

TL* THE CONTACT OWNS A 2019 FORD ESCAPE. WHILE OPERATING THE VEHICLE, THE PRE-COLLISION ASSIST FEATURE MALFUNCTIONED WHILE THE CONTACT WAS DRIVING CLOSE TO OTHER VEHICLES. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT'S VEHICLE WAS TWO FEET FROM THE PRECEDING VEHICLE; HOWEVER, THE SYSTEM DID NOT ACTIVATE. ALSO, THE FEATURE ERRONEOUSLY ACTIVATED ON SEVERAL OCCASIONS DUE TO RANDOM OBJECTS LOCATED ON THE SIDE OF THE ROAD, SUCH AS TRASH CONTAINERS. THE VEHICLE WAS TAKEN TO STEVE MARSH FORD(12415 S. 1ST ST, MILAN, TN) WHERE IT WAS DETERMINED THAT THE SAFETY FEATURE WAS OPERATING NORMALLY AND NO FAILURE WAS FOUND. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,957.

TL* THE CONTACT OWNS A 2019 FORD ESCAPE. THE CONTACT STATED THAT THE COMPUTER SYSTEMS RELATED TO THE CRUISE CONTROL AND FORWARD COLLISION WARNING MALFUNCTIONED. THE FORWARD COLLISION WARNING INDICATOR ILLUMINATED AND THE VEHICLE BRAKED SUDDENLY ON A HIGHWAY WITH NO VEHICLES NEARBY. THE FAILURE OCCURRED TWICE AND THE CONTACT'S VEHICLE WAS ALMOST REAR ENDED. THE CONTACT STATED THAT THE ADAPTIVE CRUISE CONTROL SHUT OFF THE CRUISE CONTROL AND THE BRAKES ACTIVATED AGAIN WITH NO VEHICLE NEARBY. SUMMERVILLE FORD (9700 DORCHESTER RD, SUMMERVILLE, SC 29485, (843) 873-3550) COULD NOT REPLICATE THE FAILURE. THE CONTACT DROPPED OFF THE KEY AND WAS PROVIDED AN ULTIMATUM OF GETTING THE VEHICLE REPAIRED OR GETTING A NEW VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 500.

AT 10,000 MILES MY ESCAPE TRANSMISSION BEGAN SLIPPING. IT TAKES FOREVER FOR IT TO SHIFT BUT NO TRANSMISSION LIGHT COMES ON. MY GAS MILEAGE HAS ALSO GONE WAY DOWN AS A RESULT OF THIS. FORD CLAIMS IT'S FINE. BUT IT DOES IT OFTEN. ALSO WHEN THE ENGINE STOP IS ENGAGED AT STOP LIGHTS, IT DOESN'T ALWAYS START BACK UP AND I HAVE TO PUT THE CAR IN PARK AND RESTART THE VEHICLE.

WHILE DRIVING A LOCAL INTERSTATE BETWEEN 60 AND 70 MPH, OUR NEWLY PURCHASED (3,000 MILES) 2019 FORD ESCAPE SEL SPORT COMPLETELY SHUT DOWN WITHOUT WARNING IN HEAVY TRAFFIC. LUCKILY, MY WIFE WAS ABLE TO COAST TO THE NEAREST EXIT AND PULL OFF THE ROAD WHILE TRAFFIC WAS WHIZZING BY US AT BREAKNECK SPEED. TURNS OUT THAT PART OF THE WIRING HARNESS HAD EITHER LOOSENED ON ITS OWN OR WAS NEVER PROPERLY SECURED FROM THE FACTORY. SO, THE SERPENTINE BELT MANAGED TO CLIP THIS WIRING HARNESS WHICH, IN TURN, PULLED THE HARNESS FROM ITS SOCKET WHILE STARTING TO GRADUALLY SHRED THE SERPENTINE BELT. INSTANTANEOUS LOSS OF POWER WITHOUT WARNING CREATED A VERY SERIOUS AND DANGEROUS SITUATION. FORD NEEDS TO ISSUE A SERVICE BULLETIN AND/OR ISSUE A RECALL ASAP SINCE IT WOULD ONLY TAKE ONE OTHER INCIDENT SIMILAR TO THIS BEFORE SOMEONE IS SERIOUSLY INJURED, OR WORSE.

FORD DEALER CHECKED MY BRAKES AFTER 11000 MILES AND WAS TOLD MY REAR BREAKS WERE BAD AND IT WAS NORMAL WEAR AND TEAR AFTER 10000 MILES THEN I WAS TOLD THAT'S COMMON WITH THE ESCAPES THE BREAKS DON'T LAST! I FEEL THE BRACES SHOULD BE COVERED UNDER WARRENTY

WHILE OPERATING THE VEHICLE AT APPROXIMATELY 70MPH ON THE INTERSTATE I NOTICED THAT ALL INSTRUMENT PANEL LIGHTING, GAUGES, AND DISPLAY SCREENS WENT OUT. THE GAUGE NEEDLES RETURNED TO THEIR 'HOME' POSITIONS. THERE WAS AN ERROR MESSAGE ON THE MAIN TOUCH SCREEN THAT SAID: NETWORK COMMUNICATION FAILURE. WORRIED, I TOOK THE NEXT AVAILABLE EXIT AND FOUND A PARKING LOT TO INVESTIGATE. I IMMEDIATELY TRIED TO SHUT THE ENGINE OFF, FIGURING THAT IF I COMPLETELY SHUT THE CAR DOWN THE SYSTEM WOULD SOMEHOW CORRECT ITSELF AFTER A 'REBOOT' OF THE THE PCM AND BCM. I QUICKLY REALIZED THAT I WAS IN TROUBLE, THE ENGINE WOULD NOT SHUT OFF. THE VEHICLE IS EQUIPPED WITH A 'SMART KEYLESS START SYSTEM' BUT NO MATTER HOW MANY TIMES I WOULD TRY PUSHING THE BUTTON. EVEN THOUGH THE CAR OPERATED PROPERLY AFTER THE SYMPTOMS COMMENCED I FIND IT DOUBTFUL THAT ALL OF THE CAR'S SAFETY FEATURES WOULD HAVE OPERATED AS DESIGNED, IF NEEDED. IF I WOULD HAVE GOTTEN INTO IN ACCIDENT AT THE TIME THE CAR WAS EXPERIENCING THESE PROBLEMS WOULD THE SAFETY RESTRAINT SYSTEM WORK PROPERLY AND DEPLOY THE APPLICABLE AIR BAGS??? WOULD THE 'AUTO FUEL PUMP SHUTDOWN' DO ITS JOB IF NEEDED??? ALSO, WHAT IF THE VEHICLE CAUGHT FIRE AT THIS TIME AND I COULD NOT SHUT OFF THE CAR??? NOT SAFE!!!

I HAVE HAD MY FORD ESCAPE FOR JUST OVER 30 DAYS. ABOUT TWO WEEKS INTO OWNING IT, I HAD STOPPED BEHIND A VEHICLE. THE START/STOP ENGAGED AND WHEN I WENT TO ACCELERATE AGAIN THE POWER TRAIN FAULT ILLUMINATED. IN ORDER TO MOVE THE VEHICLE, I HAD TO PUT THE VEHICLE IN PARK AND RESTART THE VEHICLE. THIS HAPPENED 3 WEEKS AFTER THE FIRST TIME, AGAIN TODAY. THIS COULD CAUSE MAJOR SAFETY ISSUES IF THE VEHICLE BEHIND YOU DOES NOT STOP IN TIME.

TL* THE CONTACT OWNS A 2019 FORD ESCAPE. WHILE DRIVING, THE VEHICLE SUDDENLY SHUT OFF. APPROXIMATELY TWO HOURS LATER, THE VEHICLE RESTARTED AND SHUT OFF AGAIN AFTER THE CONTACT DROVE HOME. THE VEHICLE WAS TOWED TO ISLAND FORD (3698 RT 9 SOUTH OLD, BRIDGE, NJ) AND UNKNOWN PINS WERE TIGHTENED. AFTER RETRIEVING THE VEHICLE AND LATER PARKING IT, THE VEHICLE COULD NOT BE RESTARTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 800.

I BOUGHT THE CAR MARCH 20TH BRAND NEW. ON APRIL 14TH I WAS DRIVING IT HOME AND THE ENGINE STOPPED WORKING. ALL WARNING LIGHTS WERE FLASHING AND THE CAR JUST STOPPED WORKING IN THE MIDDLE OF THE ROAD. I COULD NOT GET IT STARTED AND WHEN I FINALLY DID IT WOULDN'T MOVE AND I COULD NOT SHUT IT OFF. THIS WENT ON FOR 2 AND A HALF HOURS. I FINALLY GOT IT HOME (DRIVEN BY MY HUSBAND) AND THE NEXT MORNING (MONDAY) WE GOT IT TOWED TO FORD DEALER. THE CAR WAS COMPLETELY DEAD MONDAY AND WAS NOT ABLE TO BE DRIVEN ONTO THE FLATBED TRUCK. WE PUT IN A CLAIM TO FORD HEADQUARTERS AND APRIL 22ND FORD INFORMED ME THEY WOULD NOT BUY BACK OR REFUND ME THE MONEY FOR THE CAR. I HAD THE CAR LESS THAN 30 DAYS. WE WERE NOT GIVEN A REASON FOR THIS MECHANICAL FAILURE. THE SERVICE DEPARTMENT INFORMED US ON FRIDAY (APRIL 19TH) THAT THEY TOUCHED A FUSE BOX" AND NOW IT IS WORKING. I FEEL THIS IS A VERY UNSAFE CAR FOR ME TO DRIVE. I WAS ON A CITY STREET DRIVING THE CAR WHEN IT STOPPED SUDDENLY AND LOST ALL POWER. I WAS IN MOTION.