2020 FORD ESCAPE Complaints

I just bought this car less than 6 months ago, and the other day I had an “AWD Fault Service Required” light come on. Come to find out it’s a bad AWD computer module. I get to searching online and see hundreds of people with the same problem. I am not sure what I’m going to do, but if this is as common of an occurrence as forums lead me to believe it is, someone should look into this as a recall. There is already a recall for this exact problem for this same model of cars built within a specific factory and timeframe. It’s happening to enough people that this umbrella should probably be extended

What component or system failed or malfunctioned, and is it available for inspection upon request? AWD module failure How was your safety or the safety of others put at risk? While driving the vehicle shifted out of AWD and began losing power as several errors began flashing in dash! They were AWD fault service required Service advance trac Pre collision assist not available AWD off Has the problem been reproduced or confirmed by a dealer or independent service center? Yes @ Loveland ford Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes @ Loveland ford Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes wrench and swervy car light came on first happened around June 13 2024 Shown that this year make and model has had this issue and a customer satisfaction program was in place but has since expired and told that since mine did not experience the problem during that time I do not qualify for the replacement

While driving, the wrench icon illuminated, and the vehicle began to decelerate, unable to exceed 35mph. The Ford Pass app relayed a message indicating a Powertrain Malfunction with reduced power. It also warned that, "the powertrain control module has detected the engine timing chains have exceeded 95% of their useful life and requires service now. The control system invokes a symptom of limited power." During service, the dealer reset the codes, and the vehicle functioned well for about two weeks before the same problem recurred, leading to its tow to another dealer. There, the codes were reset again, and the engine vibration sensor was replaced. However, merely two days post-repair and two weeks after the initial code reset, the issue resurfaced. The codes have been cleared once more, and the vehicle is scheduled for another dealer visit next week. Each incident occurred roughly five minutes into the drive, in speed zones of 45 and 55 mph. Between incidents, the vehicle operates normally without any noise, warnings, or symptoms. This poses a significant safety risk, as unexpected deceleration during heavy traffic could lead to dangerous situations.

The door hinge's weld came off. All of the sudden the door was making noises when opening and closing. When finally, it wouldn't close at all. I was looking on what was wrong and the door hinge wasn't welded on the door and it shows 3 dots where the welding broke off.

My escape continues to shut down after parking and will not restart. Push button light will sometimes turn green but will not come on , dial to P flashes but will not move . Sometime I can quickly jump it off and it restarts but most recently and to get someone to disconnect both batteries and reconnect and it will start … it acts like it has to restart the electrical system . I have seen many examples of others having the same issues

A clunking noise in the rear at turns to the right starting up from a stop. Local automotive shop diagnosed contaminated rear differential fluid. Changed fluid and told me to contact dealership. Differential should not have the issue at only 30,000 miles. Dealership confirmed issue and recommended TSB 24-2185 be performed at this time. However RDU vent nose part unavailable at this time and had to pay for a special order shipment when it was produced by third party vendor. Did not change fluid and Escape is clunking at right and left turns now and feels unsafe to drive as I herk and jerk down the road.

The contact owns a 2020 Ford Escape. The contact stated while driving at undisclosed speeds, the AWD system fault message was displayed. Additionally, the message was flashing. The local dealer was contacted, and informed the contact that a diagnostic test was needed to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 150,000.

The vehicle is flashing warning lights for Powertrain Failure, AWD System Failure, Collision-Assist Failure, AdvanceTrac Failure, Hill-Assist Failure. Apparently, these are all linked to a faulty AWD module. Ford is claiming that it is not covered by their Powertrain warranty even though it is a major component of that system. This issue is becoming more and more prevalent with Ford customers. This item should be a recall. Please assist us in making that happen.

1.) My backup camera has failed, and it is static and then continues today will not display and shows black. I can no longer use it or see out of it for backup purposes. 2.) I use my back up camera everyday as I live in a busy city and use it when parking and to assist me when there is a lot happening with parking on the side of the road and entering and exiting parking spots. 3.) Yes, I had it checked by a ford dealer, and they stated other vehicles were having this issue and it was odd mine had not been recalled. 4.) No my vehicle has not been inspected by anyone other than the warranty holder I have as well as the ford dealership. 5.) No everything was working fine and then the next time I turned my vehicle on the backup camera was no longer of use.

2020 Escape has a turn style shifter that becomes stuck in park and will not shift into gear on hot summer days making the car inoperable leaving unsuspecting drivers stranded. The issue happens almost weekly to daily to my vehicle. The dealership has found no cause for this issue as when the shifter is acting up and is inoperable, the dealership has no opening to serivce vehicle.