2020 FORD ESCAPE Complaints

Driver door is making a loud creaking or popping noise when opening the door. Afraid the door might fall off. Have not taken it to a dealer for assessment yet. No warning signs or symptoms prior to this happening. Have read a lot of other complaints about this and don't know why there isn't a recall on this yet. This needs to be corrected before a serious injury happens if it hasnt already. Car only has 35k miles on it.

Ford service center diagnosed a failed AWD module. It was only examined by the Ford techs at the dealership where I bought it. Total price was approx $1200 which was covered by extended warranty plan, but I had to pay a $250 deductible. The mileage when the warning illuminated was approx 38,900. While driving, AWD OFF was illuminated on dash. As well as POWERTRAIN FAULT, HILL START ASSIST OFF, PRE-COLLISION ASSIST UNAVAILABLE, SERVICE ADVANCETRAC, AND SEE MANUAL. I was put at risk because all of my safety features seemed to be failing. I have heard many others having the same issue all with low miles.(40,000 or less) I believe this component requires a recall because I had only owned the car 3 weeks when this happened. I havent even made a payment on it yet!!

Swing arm hinge spot weld has broken loose. Cannot roll the window down, hard to shut.

The driver and passenger only open all the way now. When the doors are opened it sounds like they are breaking or going to fall off. It is the mechanism that holds the door to the car when the doors are open.

Front driver door spot welds failed. Ability to open drivers door and window affected. Took to repair shop that told me the welds opening and closing the door all failed. No message or warning, or symptoms prior to failure.

At 25,768 miles, multiple warning messages appeared including: service advanced track, 4WD fault, no cruise control ability, no pre-collision assist, hill side assist fault, and no traction control. BC self test was performed by a mechanic. The vehicle was purchased 3 months prior at the same dealership that performed the test. Results: No communication with AWD module found. The issue was AWD module faulty. AWD module was replaced and reprogrammed. The issue was not covered under the power train warranty (available for 5 years, 40,000 miles) due to the problem relating to the electrical system.

The drivers door has a loud popping cracking like the door is going to break. It won’t shut properly. This is the 2020 escape.

The piece that keeps my driver side door from opening to the point of breaking has broken from the door, and in turn is preventing my driver side window from opening/closing. The cause of this problem is that the solder came loose from the inside of the door. If the wind catches my door, I risk the chance of it buckling at the hinge of the driver door. I have taken it to the dealership in my area and they have reported it to Ford, who states that they are aware of the problem and are trying to find a solution. I am being told that it is going to be a recall, but it is not ready yet? It has been this way for almost 2 months. I took it to the dealership the first time on 3/5/24. Still nothing. This is unacceptable. If anything they can put on a new door. Something needs to be done. They tried to get me to trade it in...I cannot afford that! The date below is approximate, it was around then that I noticed, but it started making a noise when I opened/closed the door for about a week before I called dealership about the problem.

Driver side door has loud popping noise and am unable to close door. Door popped open when driving

The contact owns a 2020 Ford Escape. The contact stated that while driving at various speeds, the front driver’s side door opened unintendedly. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 62,000.