2020 FORD ESCAPE Complaints

The contact owns a 2020 Ford Escape. The contact stated that while opening and closing the front driver's side door, the contact found a fractured piece of weld on the floor and noticed that the front driver's side door check arm welds were fractured. The vehicle was taken to the dealer, who took pictures of the failure and informed the contact that the pictures would be sent to the manufacturer. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 83,260.

78,000 miles second vehicles of this make/model that our business had the head gasket destroyed by - Coolant leaks into the engine -causing a need for an engine replacement that ford will not cover.

My 2020 SEL Ford Escape has faulty spot welds on the drivers side door hinge. All three spot welds have broken and has caused the door to make metal scraping noise and is hard to shut. Also, I can not longer roll down my drivers side window because the hinge is blocking the window from rolling down.

Drivers door check bracket welds have broken. Door will not shut properly. Window will not function properly.

The contact owns a 2020 Ford Escape. The contact stated that while opening the front driver's side door, it made an abnormal popping sound. Additionally, the rearview camera failed to display an image or displayed a distorted image while in operation. The front driver's and passenger's side windows inadvertently rolled down after being rolled up. The vehicle was taken to the dealer, where the front driver's side door hinge was welded to the door and the rearview camera and windows were calibrated. The failure recurred and the front driver's side door hinge detached from the door, preventing the window from rolling up and down. The dealer was made aware of the failure, but the vehicle had not yet been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 59,000.

The contact owns a 2020 Ford Escape. The contact stated while driving at an undisclosed speed, various unknown warning lights illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the driveline control module and the battery needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 48,000.

Door hinge on front driver's side door is broken and door swings open hard (especially in wind). It has knocked people (myself, my wife) over and has hit vehicles parked next to it. Took it in to Ford and they said things like this break. Now the same thing happened to the passenger side front door. This seems to be a manufacturing issue.

2020 Ford Escape has an failure of spot welds in the vehicle's doors, causing the door check arm to break off. Unable to open window all the way or open door all the way. Having repaired before I'm unable to close door or it falls off.

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The car door on the drivers side opened and then refused to shut. It is a safety risk because it is unable to be operated and caused bruises when it swung shut. The dealer confirmed this is an ongoing issue but refused to cover costs to fix it because I am 473 miles out of the 36,000 mileage. No warnings were issued on the car or the ford app. No prior information was provided to me about this issue before it occurred.