2012 FORD ESCAPE Complaints

Power steering suddenly went out on right turn onto residential street at approx 10 mph. No warning lights. When car was restarted, power steering back on. Paid dealer to scan. Failure code B2278-2F. Replace steering shaft torque sensor (internal to steering column), steering shaft must be replaced, too, due to play. Just two parts: part cost $2272, labor $886. Part back-ordered for unknown period. Have not yet told dealer service to order parts. Asked dealer if car was safe to drive: they said "probably not."

The contact owns a 2012 Ford Escape. The contact stated that after refueling and parking the vehicle in his driveway, he noticed gasoline leaking from the rear driver's side of the vehicle. An unknown dealer and the manufacturer were notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 16V777000 (Fuel System, Gasoline) as the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was unknown.

On 2 different occasions now while I was driving my steering wheel has locked up and I could barley turn to get off the road. Once in the month of July and then again beginning of September. I don’t feel safe driving far distances for I have no idea if and when my wheel will lock up again, and if on a back or windy road there could be no way to get over or off the road causes and accident. My car is electrical and does not have liquid power steering and my steering torque sensor is not working correctly. My mechanic said the whole steering and frame needs to be replaced. I have done research and see. Other people with my make and year having the same issues. There was also already a recall out in for the same vehicle (Ford Escape) but the years 2008-2011, my car in one year ahead 2012 and has the same exact porblem. There was no warning of a problem it just all of a sudden locked up and I could hardly pull off the road.

Passenger side front control arm mount has extreme rust that degrades the integrity of the front suspension. Many others report this same problem especially with the V6.

The contact owns a 2012 Ford Escape. The contact stated that there was an abnormal fuel odor detected around the vehicle. There were no warning lights illuminated. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The contact related the failure to NHTSA Campaign Number: 16V777000 (Fuel System, Gasoline). The contact was concerned the vehicle might catch on fire. The approximate failure mileage was 24,400.

The contact's friend owns a 2012 Ford Escape. The contact stated after parking and exiting the vehicle, the vehicle began to roll backwards. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 170,000.

Torque converter lock up issues from friction. Many issues and FORD will not repair assistance or recall. It about stalls on highway and acceleration into traffic. Many reports but not action. Been waiting on parts. Goes in shop 9/12/22 for $1,800 repair

July 2020, we purchased 4 Cooper Tires, size is 225/65 R17 102T. These tires are 80,000-mile tires. Vehicle was taken into Discount Tire due to heavy vibration when driving on June 13, 2022. The tires had 13,663 miles on them. A tire was found to be separated. Discount Tire changed it out with a new tire. On Aug 10, 2022, the vehicle was taken into Discount Tire again due to heavy vibration in the vehicle while driving. A 2nd tire was found to be separated, and a 3rd tire has a flat spot in it. These tires now have 15,714 miles on them. Again, changed out the separated tire with a new tire. Do not have the DOT information on the 2 separated tires. Discount Tire disposed of the 2 separated tires each time they serviced the vehicle. The tire with the flat spot is still on the vehicle. There are 2 original tires on my vehicle from the July 2020 purchase. These 2 remaining tires pose potential for a blowout and an accident. DOT number U92Y 1CW 4919 & R72Y 1CW 2322. I contacted Cooper Tire, manufacturer, via email 8-16-2022. Received a standard minimal response 8-17-2022. Sent a certified letter 8-17-2022, requesting further assistance. Received another email response stating, "Have your dealer inspect the tires and if he determines that the tires failed due to a workmanship or materials condition, he can process the warranty and get the tires replaced." I will follow this route. return to the

I recently purchased a 2012 ford escape, and the engine runs loud, and after researching, I feel that the throttle body is not in working condition. I looked up recalls on this vehicle and there is an incomplete throttle body repair/replace open recall, but when I looked it up via NHTSA it said no recalls. I would like this issue resolved. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Latch/hinge on rear tailgate glass has corroded and broken allowing for potential for glass to fall off. Corrosion has taken place over the last few years. Completely broken on 06/17/2022.