2017 FORD ESCAPE Complaints

I am reporting a confirmed safety defect in my 2017 Ford Escape involving engine coolant intrusion into the cylinder bores. This is a sudden, random manufacturing defect that occurs without warning. I have exercised full due diligence as an owner regarding upkeep and maintenance on my vehicle. I now have a formal, written diagnosis from a Ford Service Center confirming this internal failure (consistent with TSB 22-2229). This defect creates an extreme safety hazard because it leads to unpredictable engine stalling and sudden engine failure at any time. The verified diagnosis proves my vehicle is currently a high-risk hazard that could lose power without warning on high-speed roadways. Ford’s Customer Satisfaction Program 21N12 is an insufficient response to a defect that causes vehicles to become disabled and vulnerable in traffic. I am requesting that NHTSA escalate this to a mandatory safety recall based on the documented, spontaneous nature of this failure despite my proven maintenance history. I purchased the recommended extended warranty and lifetime powertrain warranty recommended by Tri-County Ford where I purchased the vehicle. They are also refusing to fix the issue because it was not caused by an internal part failure. Now I am being forced to either pay $12,000 for a replacement engine or purchase a new vehicle.

Complete engine failure Was driving when car suddenly it started to shake; gages displayed warning signs; parked vehicle at home; next day car started and drove to corner mechanic Had vehicle towed to two different mechanics; both showed engine failure & stated a problem with Ford Escape Ecoboost having sudden engine failures within my car's year (2017) There were no warnings of an issue until the day the car started to shake. Issues appeared one day, the next day the vehicle showed signs on the dash of an issue- immediately taken to a mechanic. A second mechanic observed the issue and a third mechanics made same claim of total engine failure

The contact owns a 2017 Ford Escape. The contact stated that after refueling, the vehicle failed to immediately restart on several occasions. Additionally, the vehicle stalled on several occasions with the Check Engine warning light illuminated. The vehicle was taken to the local dealer who diagnosed that the evaporator canister and purge valve needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The contact was informed about NHTSA Campaign Number: 19V515000 (FUEL SYSTEM, GASOLINE); however, the VIN was not included. The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 104,600.

While driving on the highway at speed of 65-70 mph, there was a loud and felt "clunk" and immediate loss of power. Dashboard screen said "faulty engine service immediately" and warning bells came on. Frightened, I immediately pulled over in the shouldee of the highway and turned off ignition. When I turned the car back on, dashboard read same faulty engine message, then started to go through a diagnostics in which it reported sensors not functioning (parking sensors). Vehicle was able to be started after this incident and drove fine afterward. This was not the first time this Vehicle has had electrical issues. It has been known to have intermittent start up issues where the engine would not turn on but only the lights and accessories will come on. After some varying amount of reattemtps to turn on car, the dashboard screen will go through same messages: "fauly engine" and go through sensors not found or working etc. After these messages appear, then the car is able to start normally. I have taken this car in to 2 different Ford dealerships, 1 Buick/GMC dealership, and 2-3 independent auto shops, all of which cannot get the vehicle to replicate the issue enough times for them to diagnose the car. It does not store any codes to pinpoint the issue. The vehicle has been in and out of shops for a total of 4-6 weeks now with no answers. Now, it did this while driving on the highway! I am fortunate it did not cause a crash, but I am scared to death to drive it on the highway again. I dont know what to do because my job requires a lot of driving, especially on the highway. I do not want to get in an accident if this happens again or becomes worse the next time. There are no warning sounds, lights or medsages before it happens. Plus I owe way more on it than the car is worth, so selling it is not really an option. Please help.

Total Engine failure due to coolant leaking into the engine. Car would sometimes not start requiring it to be jump started but I thought it was due to an old battery but after the car couldnt be started.agter replacement it was brought to the dealership who said it was the engine. We did have to keep adding coolent regularly which we thought was strange at the time but were unaware that this was an issue with some Ford leaking coolant. I worry that the car would have just stopped running while i was driving. Luckily it didnt but i still believe that this should be looked at

The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 65 MPH, the vehicle started shaking and lost motive power. The vehicle was coasted to the next town, approximately a mile and a half away. The vehicle was taken to an independent mechanic who attempted to change the spark plugs and fuel injectors. The vehicle was repaired, but the failure persisted. The vehicle was then diagnosed using a code reader, and a code for a cracked engine block was retrieved and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 78,000.

2017 Ford Escape In 2025 driver's side front seat belt would not retract. Car taken to Balise Ford in Hyannis, MA. Balise Ford did an inspection (for which a charge was imposed) to determine if repair can be done. Seat belt could not be repaired and needed to be replaced. Replaced in January 2025. Information is being submitted since it was noticed that there was a recall for 2018 Ford Escape with seat belt retraction problem. Invoiced for repair are attached.

Engine replacement due to defective engine at a cost of $10784.68 plus Washington tax of $949.05 for a total of $11,733.73. I file a complaint with both Ford and NHTSA. This engine replacement was done on XXX. I have yet to get a refund for the defective engine from Ford. I need your help as this is very unfair to me as the defective engine was an Ford error. Here is my contact information: [XXX] [XXX] [XXX]/cell INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Consumer haveing coolant intrusion into cylinder 3 due to a defect on a 2017 ford escape titanium eco boost 2.0

Engine failed at 71,700 miles due to cracked block causing coolant intrusion into cylinders. Motor would quit while driving. Ford dealer tested and confirmed known problem. Motor would misfire then stall.