2019 FORD ESCAPE Complaints

Ford at Jim Ellis dealership in [XXX] [XXX] look at my car last Thursday and gave me only one code P0304 which means tune up but texted me that my car need $8000 of labor and $6k of a new engine, without an explanation. Prior too the vin they pulled up showed Cust satisfaction 21N12 said yes a recall when the rep saw it. However, even expired 2022 another paragraph states If exceed mileage 84000 and 7 yrs ..that THIS IS NO COST. Yet ford still stating not related to Cust sat...engine fire, exhaust low coolant smoke rides rough which is what my car did last Saturday 3/14/26. To text me 15k pay or not with a conversation as to why but invoiced only one code about a tune up yet told the Tow guy my coolant going into the engine but didn't advise me of that same information is highly unprofessional this is a risk and unsafe I have seen 3 other complaints 2025 2022 same issues and on kbb. The rep said that depends on manuf well it showed [XXX] same manuf as Cust satisfaction. This should be listed as a new recall many more complaints on kbb.....I will notify FTC as I am also a govt worker its unruly unsafe and for Ford to act unworthy with no integrity is an outrage. I called there corp and complained as well. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

We just bought this vehicle 3 weeks ago, paid sales tax and first car payment. The check engine light came on for P0304cyl 4 misfire, notice white smoke blowing from exhaust and low coolant level. Had technician pull plug four and used a boriscope and found coolant leaking into engine. Ford has a known TSB for coolant intrusion on this particular model and vin and manufacturing date. Ford refuses to help me with cost to replace the long block of the engine at a cost of $7000, out of my pocket. I have not even put a thousand miles on this car. This is completely wrong of Ford to do this to customer fully knowing there is a problem but won't pay to fix it.

In June 2025 vehicle had no coolant in tank, refilled and monitored, July 2025 check engine light appeared and code for cylinder 3 misfire, Aug 2025 vehicle went to local certified automotive repair company who began running diagnostics, replaced spark plug and coil #3. After replacement was asked to drive, less than 10 miles check engine came back on with same code. Mechanic kept working on vehicle until December/January 2026 when it was determined and confirmed that there is a coolant leak, running a check engine with malfunction of cylinder 3 inevitably leading to full engine failure. Was quoted February 2026 by another local certified automotive repair company over $8,000 for the removal and install of a new engine.

I initially replaced the entire Y coolant hose to the coolant system. Six months later I had to replace a secondary coolant hose separate from the initial one. Initially, it cost me about $600 and then $300 for the second incident. Now March 22 I have to replace a coolant bypass valve because it has been failing and my car is overheating again. The HVAC system is not working properly and the car is overheating.

The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed or while the vehicle was parked, there was a loud ticking sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed, and it was determined that the flex plate had failed and needed to be replaced, and that additional transmission parts needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 112,823.

Rear right passenger seatbelt came apart at the webbing. When my granddaughter tried to buckle her seatbelt it came apart in her hands. This has been confirmed by the dealer, it appears to have been severed but there has been no accidents.

Right side rear passenger seat belt malfunction as it won't retract and when pulling it around your body there is no resistance as it just hangs loose.

The contact owns a 2019 Ford Escape. The contact stated that while coming to a stop, there was an abnormal clanking sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed, and it was determined that the flex plate had failed and needed to be repaired. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 79,545.

I am experience coolant intrusion into cylinder 3 causing the check engine light to come on, when.checked on obd2 system shows a misfire on cylinder 3, multiple checks by service centers all diagnose the coolant intrusion defect on the 2.0 ecoboost engine requiring a long block replacement

The contact owns a 2019 Ford Escape. The contact stated that while driving at 55 MPH, the check engine warning light illuminated. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the engine needed to be replaced due to coolant intrusion into cylinder #2. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 74,500.