2001 FORD EXCURSION Complaints

CONSUMER HAD TO REPLACE ALL FOUR TIRES BECAUSE THEY WOULD NOT RETAIN AIR. AT A LATER DATE A RECALL LETTER WAS RECEIVED. CONSUMER SENT THE RECEIPTS REQUESTED AND HAD BEEN DENIED REIMBURSEMENT.*AK

FAILURE OF BRIDGESTONE/FIRESTONE TIRE. REPLACEMENT OF TIRE AT OWNER EXPENSES.. *BF THE CONSUMER REPLACED THE TIRE DUE TO A BLOW OUT. BRIDGESTONE/FIRESTONE DENIED THE CLAIM STATING A TIRE BLOW OUT WAS NOT A TIRE INDUSTRY DESCRIPTION OF A TIRE FAILURE. *JB

AFTER MAKING CONTACT WITH THE TIRE MANUFACTURER, SENDING IN THE RECEIPTS, ALONG WITH THERE FORMS, THE CONSUMER HAS NOT BEEN REIMBURSED. ALL TIRES BUT ONE WERE REPLACED. *NM. *AK

CONSUMER NOTICED ON MANY OCCASIONS THAT BOTH DRIVER'S SIDE AND PASSENGER'S SIDE TIRES WERE LEAKING AIR. CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION. FIRESTONE, WILDERNESS LT STEELTEX, P265/75R16. *AK

SIDEWALL FAILURE OF 4 FIRESTONE STEELTEX R4S 265/75/16 TIRES THAT WERE OEM ON FORD EXCURSION. *AK

CONSUMER RECEIVED A RECALL LETTER FOR FIRESTONE TIRES ONE YEAR AGO. THE TIRES HAD ALREADY BEEN REPLACED WITH BRIDGESTONE. CONSUMER WAS TOLD THAT HE WOULD BE REIMBURSED. AFTER SENDING THE RECEIPT TO DEALER IT WAS RETURNED. SINCE HE DID NOT REPLACE THE TIRES WITH FIRESTONE TIRES THE CLAIM WAS DENIED.*AK

WHILE DRIVING THERE WAS A BLOW OUT OF THE FRONT PASSENGER'S TIRE. AFTER CONTACTING THE TIRE COMPANY THE TIRES WERE REPLACED. TWO MONTHS LATER THE LEFT DRIVER'S TIRE MELTED FROM THE INSIDE. MANUFACTURER STATED THAT TIRE WAS TOO LARGE, AND HE NEEDED TO DISCUSS IT WITH THE DEALER.*AK

CONSUMER WAS UPSET THAT TRANSMISSION FAILED AT 55,000 MILES. WHILE DRIVING AND TOWING A BOAT LOST SECOND GEAR. VEHICLE REVVED HIGH WHEN HE WAS IN FIRST GEAR. THEN IT WOULD SKIP SECOND GEAR AND GO INTO THIRD GEAR. ALSO, OVERDRIVE LIGHT FLASHED. VEHICLE WAS INSPECTED BY A FORD MECHANIC, WHO DETERMINED THAT TRANSMISSION WAS SKIPPING SECOND GEAR. CONSUMER HAD TO REPLACE THE TRANSMISSION AT A COST OF $4,294.97. *AK

I RECEIVED A NOTICE FROM FIRESTONE TIRES CORPORATE OFFICE REGARDING A SAFETY RECALL ON 2001 FORD EXCURSION STEELTEX RADIAL A/T TIRES LT265/75R16 LR D [XXX] AND PROMPTLY SUBMITTED THE REQUIRED INFORMATION VIA MAIL ON JUN3 4, 2004. I HAVE TRIED REPEATEDLY TO CONTACT FIRESTONE VIA MAIL, TELEPHONE, AND E-MAIL SINCE THAT TIME WITH NO RESPONSE.*AK UPDATED 07/25/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

HEADLIGHT SWITCH KNOB SNAPPED OFF. CALLED FORD PARTS COUNTER AT MY LOCAL DEALERSHIP AND WAS ADVISED THAT THIS WAS OCCURING A LOT IN 2001 MODEL EXCURSION AND F250 MODELS WHICH BOTH USE THE SAME SWITCH. EMPLOYEE STATED THAT HE HAD RECEIVED NUMEROUS CALLS REQUESTING THE KNOB. SEARCHED THE INTERNET AND FOUND THAT THE 2000 MODEL EXCURSION HAD A RECALL FOR THIS SAME PROBLEM [NHTSA RECALL NO. 01V075/FORD RECALL NO. 01S09] THE 2000 MODEL AND THE 2001 MODEL APPEAR TO ME TO HAVE THE SAME HEADLIGHT SWITCH AS THE REACALL NOTIFICATION DID NOT START UNTIL MARCH 26, 2001. *LA