2001 FORD EXCURSION Complaints

CONSUMER STATED THAT THE KNOB THAT TURNED ON AND OFF THE HEAD LAMPS BROKE OFF. CONSUMER SPOKE TO THE DEALERSHIP THAT HE TAKE THE VEHICLE, AND WAS TOLD THAT THIS HAPPENED A LOT. ALSO, THERE WAS A RECALL ON THE 2000 MODEL, BUT NOT ON THE 2001 MODEL, ALTOUGH BOTH HAD THE SAME DESIGN. *AK

THE SIDEWALL ON THE RIGHT FRONT TIRE ON MY 2001 FORD EXCURSION SEPERATED FROM THE PLY EXPOSING THE CORD. THIS HAPPENED DURING HIGHWAY USE, WITH THE TIRE PROPERLY INFLATED TO VEHICLE SPECS. THE VEHICLE HAS NEVER BEEN OFF ROAD. *AK

PROBLEMS WITH TIRE FAILURE ON 2001 FORD EXCURSION. *MR THE CONSUMER EXPERIENCED 2 CATASTROPHIC TIRE FAILURES WHILE DRIVING. DURING THE FIRST FAILURE THERE WAS NO INDICATION OF A ROAD HAZARD AND THE TIRE WAS PROPERLY INFLATED PRIOR TO FAILURE. THE CONSUMER SIMPLY ACCEPTED THE TIRE FAILURE AS A FLUKE. THE SECOND TIRE FAILURE OCCURRED WHILE DRIVING 55 MPH. THE TIRE SEPARATED FROM THE PLIES ACROSS THE TREAD FACE AND A VERY NOTICEABLE THUMP WAS HEARD AND FELT. NO SOLUTION WAS OFFERED OR ALTERNATE BRIDGESTONE/FIRESTONE PRODUCT WITH HIGHER LOAD RANGE WAS AVAILABLE. THE CONSUMER WAS FORCED TO REPLACE ALL 5 TIRES. *NM

PROBLEMS WITH FIRESTONE EQUIPMENT ON 2001 FORD EXCURSION. *MR THE CONSUMER DISCOVERED THE TIRES ON THE VEHICLE WERE NOT THE PROPER TIRES. THE TIRES SHOULD HAVE BEEN RANGE E AND RANGE D. THE CONSUMER REPLACED ALL 4 TIRES WHICH RANGE E. THE FORD DEALERSHIP REPLACED THE SPARE TIRE FOR FREE, HOWEVER THE CONSUMER IS REQUESTING REIMBURSEMENT FOR THE REMAINING TIRES. *JB

DEALER CALLED THE CONSUMER FOR A POSSIBLE RECALL ON FIRESTONE TIRES. A DATE WAS SET. BUT WHEN THE CONSUMER ARRIVED FOR THE APPOINTMENT HE WAS TOLD THAT THE RECALL WAS NOT FOR THE TIRES ON HIS VEHICLE. HOWEVER, CONSUMER DID FIND SPLITS IN THREE OF THE FOUR TIRES, SPLITS EXTENDED FROM THE RIM TO THE TREAD.*AK

REQUEST REIMBURSEMENT FOR RECALLED TIRES THE CONSUMER REPLACED. *PH CONSUMER REQUEST REIMBURSEMENT FOR REPLACING TIRE EQUIPMENT ON HER 2001 FORD EXCURSION. THE TIRES FAILED PRIOR TO THE CONSUMER RECEIVING THE RECALL NOTICE. *MR *NM

TIRE FAILURE OF BRIDGESTONE/FIRESTONE STEELTEX RADIAL, LT265/75RX16D OWL ALL TERRAIN TIRES. FIRST FAILURE FIRST WEEK OF APRIL, SECOND WAS DURING SECOND WEEK. IRST WAS TOTAL FAILURE AT EXPRESSWAY SPEED. SECOND SHOWED TREAD SEPARATION ACROSS FACE OF TIRE. *AK

CONSUMER HAD AN ISSUE TO THE TERMS OF AGREEMENT FOR REIMBURSEMENT FROM BRIDGESTONE/FIRESTONE. (NAR) *PH THE CONSUMER WAS DENIED REIMBURSEMENT BECAUSE OF WHEN HE PURCHASED THE TIRES. *JB THE PROBLEM WAS DUE TO SUDDEN DEFLATION. THE STEELTEX TIRES WERE REPLACED WITH EQUIVALENT YOKOHAMA TIRES. THIS ALL OCCURRED BEFORE THE VEHICLE HAD 100 MILES. *SC

WHILE DRIVING ON THE HIGHWAY AT 70 MPH REAR DRIVER SIDE TIRE BLEW OUT AND THE FRONT DRIVER SIDE TIRE TREAD SEPARATED. WHEN THE SECOND FAILURE OCCURRED DRIVER LOST CONTROL OF THE VEHICLE AND COLLIDED WITH ANOTHER VEHICLE. THREE WEEKS PRIOR TO THE ACCIDENT VEHICLE WAS TAKEN INTO THE DEALERSHIP FOR A ROUTINE WARRANTY SERVICE, AND DEALERSHIP NEVER INFORMED THE CONSUMER OF THE TIRE RECALL 04T003000. *AK

THE CONSUMER STATES THAT,' THE FIRESTONE MANUFACTURER WILL NOT HONOR THE RECALL DEALING WITH THE REIMBURSEMENT FOR THE REPLACEMENT OF THE FIRESTONE STEEL TEX RADIAL TIRE A/T.' THE OWNER OF THE VEHICLE HAS MADE CONTACT WITH THE MANUFACTURE. PLEASE PROVIDE ANY FURTHER DETAILS. *JB