2000 FORD EXCURSION Complaints

WHILE DRIVING MY 2000 FORD EXCURSION AT 35 MPH. ON A POSTED 35 MPH. ROAD ANOTHER DRIVER RAN A RED LIGHT, TO AVOID HITTING HIM I VEERED AWAY AND RAN OFF THE ROADWAY STRIKING A TREE HEAD ON. NO FRONT AIR-BAG DEPLOYMENT. *NM

DT: THE CONTACT NOTICED SMOKE COMING FROM THE BRAKE CYLINDER WHILE THE VEHICLE WAS PARKED. AFTER PULLING THE SPEED CONTROL DEACTIVATION SWITCH THE SMOKE STOPPED COMING FROM THE VEHICLE. SINCE THE SPEED CONTROL DEACTIVATION SWITCH HAS BEEN UNHOOKED THE CRUISE CONTROL WORKED PRIOR TO THIS INCIDENT. THE CRUISE CONTROL WAS DIFFICULT TO ENGAGE. THE DEALERSHIP AND THE MANUFACTURER WERE CONTACTED AND AGREED THE SMOKE WAS COMING FROM THE CRUISE CONTROL. THE MANUFACTURER STATED THEY WILL INVESTIGATE THIS DEFECT FURTHER. *AK UPDATED 01/11/06. *JB

DT: THE CONTACT STATED WHILE DRIVING AT 40 MPH THE VEHICLE RATTLED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP. THE FIRST TIME THE FRONT ROTORS HAD TO BE TURNED. SEVERAL THOUSAND MILES LATER THE PROBLEM RECURRED. HE TOOK THE VEHICLE TO THE DEALERSHIP AGAIN. THIS TIME IT WAS THE REAR WHEEL ROTORS. THE ROTORS WERE TURNED. THE THIRD TIME HE TOOK THE VEHICLE TO THE DEALER HAVE IT SERVICED. THIS TIME THE BRAKE PADS, AND ROTORS WERE TURNED. THE DEALERSHIP TOLD HIM IT WAS THE DESIGN OF THE BRAKE SYSTEM, THE ROTORS WERE TOO SMALL FOR THE BRAKE SYSTEM. ALL REPAIRS HAVE BEEN MADE AT THE CONTACTED EXPENSE. *AK UPDATED 1/19/2006 - THE FRONT ROTORS WARPED WHICH CAUSED PULSATION WHILE BRAKING. *NM

WHILE DRIVING TO WORK SMELLED BURNING ODOR FROM AC VENTS. WHEN STOPPED AT WORK, SMOKE WAS POURING OUT FROM UNDER THE HOOD. SHUT OFF IGNITION AND RAISED HOOD. SPEED SENSOR DEACTIVATION SWITCH WAS SMOLDERING. REACHED IN WITH RAG TO DISCONNECT ELECTRICAL PLUG TO SWITCH AND PLUG FELL OFF IN HAND (MELTED). *NM

FRONT DISC BRAKE ROTORS WARP UNDER NORMAL DRIVING CONDITIONS. THIS RESULTS IN EXTREMELY VIOLENT SHUDDERING AND SHAKING OF THE STEERING WHEEL WHILE BRAKING AT SPEEDS OVER 40 MPH. RAPID BRAKING AT FREEWAY SPEEDS ARE HIGH RISK FOR LOSS OF CONTROL AND COLLISION. I BOUGHT THIS EXCURSION USED WITH ~48,000 MILES AND HAVE HAD THE ROTORS RESURFACED AT ~ 60, 000 AND 84,000 MI. AT 93,000 MILES I HAD TO REPLACE ALL 4 ROTORS BECAUSE OF REPEATED SHUDDERING FROM ROTOR WARPAGE AND WEAR WHICH COST ME OVER $500 ON TOP OF THE $400 I SPENT AT 84,000 MILES FOR A BRAKE JOB. SIX MONTHS AND 14,000 MILES LATER I AM HAVING THE SAME PROBLEM AND NOW THE DEALER TELLS ME THERE IS A FORD SERVICE BULLETIN RECOMMENDING A NEW TYPE OF PAD. THEY ALSO TOLD ME THEY HAVE FOUR OTHER EXCURSION OWNERS THAT ARE HAVING THE SAME COMPLAINTS AND SAFETY CONCERNS REQUIRING SIMILAR REPAIRS. THE FRONT ROTORS ARE INSUFFICIENTLY ENGINEERED FOR THE SIZE AND WEIGHT OF THIS VEHICLE, AND PRESENTS A SAFETY RISK FOR EXCURSION OWNERS AS WELL AS SURROUNDING MOTORISTS. FORD KNOWS THEY HAVE A PROBLEM BUT INSTEAD OF DOING THE RIGHT THING AND FIXING IT THEY ARE BLEEDING CONSUMERS FOR REPAIRS OF A FAULTY DESIGN WHILE THE GOVERNMENT DOES NOTHING ABOUT IT. *NM

DT: CONTACT STATES VEHICLE HAD SPORADIC SURGING. THE VEHICLE TENDED TO SURGE AT LOWER SPEEDS. IN MAY 2005 A MECHANIC REPLACED THE SPARK PLUGS, ISC MOTOR, FUEL FILTER. THE VEHICLE RAN WELL UNTIL 11-9-2005. WHILE DRIVING SLOWLY EXITING A PARKING LOT THE VEHICLE STARTED SURGING. SHE PRESSED ON THE BRAKES AS HARD AS POSSIBLE AND THE VEHICLE WENT OUT OF CONTROL. THE VEHICLE WENT ACROSS 2 LANES OF TRAFFIC. AT THIS TIME THE VEHICLE IS AT A LOCAL MECHANIC.*AK

MY WIFE WAS DRIVING THE VEHICLE AND SHE HEARD A "BIG POP". VEHICLE BECAME IMMEDIATELY DISABLED. SHE CALLED TOW COMPANY AND SENT TO NEIGHBORHOOD FORD DEALER. THEY STATED THAT A SPARK PLUG HAD POPPED OUT OF THE ALUMINUM ENGINE. I IMMEDIATELY THOUGHT "DEFECT" AS SPARK PLUGS SHOULD NOT BE FLYING OUT OF ENGINE BLOCKS. I TOOK MY COMPLAINT TO THE DEALER CUSTOMER SERVICE MANAGER & OWNER. SHE (AMANDA) STATED THAT THERE IS A SERIOUS PROBLEM WITH FORD ENGINES AND THAT THIS IS PROBLEM THAT THEY KNOW ABOUT. SHE SAID THEY KNOW THE THREADS WERE "TOO SHORT" AND THAT IT COULD HAPPEN AGAIN AT ANY TIME TO OTHER SPARK PLUGS. I FEAR FOR THE SAFETY OF MY FAMILY BUT WITH SIX KIDS WE NEED THE VEHICLE RUN OUR DAILY LIVES. I HAVE BEEN ADVISED AFTER THE RE-TAPPING "REPAIR" AT THE DEALERSHIP THAT THE ONLY FORD AUTHORIZED REPAIR IS A FULL REPLACEMENT OF THE CYLINDER HEADS THAT WOULD COST $ 6,000. THIS IS A WHOLE OTHER ISSUE. PLEASE DO NOT LET THEM GET AWAY WITH THIS. I AM INFORMED THAT THERE ARE THOUSANDS OF OTHERS THAT ARE HAVING THE SAME PROBLEM. *NM

DT: THE CONTACT OWNS A 2000 FORD EXCURSION. SPARK PLUGS WERE EJECTED OUT OF CYLINDER HEADS. NO LONGER HAD THREADS. INCIDENT HAPPENED ON SEPTEMBER, 23, 2005. NO CRASH. INVOLVED. VEHICLE WAS AT A STOP SIGN. THEN VEHICLE TOOK A RIGHT TURN, AND THAT WAS WHEN THE INCIDENT HAPPENED. NO DAMAGE TO THE HOOD. THE SPARK PLUG WIRE THAT HAD THE COIL IN IT WAS DAMAGED . *AK

MY 2000 FORD EXCURSION CAUGHT FIRE IN MY DRIVEWAY LAST NIGHT AND BURNED. THE ENTIRE ENGINE COMPARTMENT WAS IN FULL FLAMES WHEN MY DAUGHTER HEARD THE ALARM GOING OFF. THE FIRE DEPARTMENT SAYS THE FIRE STARTED UNDER THE HOOD ON THE DRIVER'S SIDE. IT BURNED THE ENTIRE FRONT HALF OF THE VEHICLE BEFORE WE GOT IT PUT OUT. I DON'T KNOW WHAT STARTED THE FIRE BUT IT WAS ABOUT 45 MINUTES AFTER WE HAD COME HOME FROM HAVING DINNER AT A LOCAL RESTAURANT HERE IN BOERNE. THERE WAS NO PREVIOUS "WARNING" THAT WOULD HAVE POINTED TO ANY POTENTIAL FIRE. AGAIN, THE FIRE DEPARTMENT SUSPECTS THE FIRE STARTED ON THE DRIVER'S SIDE UNDERNEATH THE HOOD BASED UPON BURN PATTERNS. I HAVE HEARD THIS IS THE SAME VICINITY THAT OTHER FORD FIRES THAT HAVE SOMETHING TO DO WITH THE CRUISE CONTROL HAVE STARTED. *JB

DT: 2000 FORD EXCURSION. THE CONSUMER STATED VEHICLE CAUGHT ON FIRE WHILE IN THE DRIVEWAY. THE VEHICLE HAD BEEN IN THE DRIVEWAY FOR APPROXIMATELY AN HOUR. THERE WERE NO PROBLEMS PRIOR TO THIS. THE VEHICLE WAS TOWED TO THE FORD DEALERSHIP; THEY STATED THEY DID NOT KNOW WHAT HAD CAUSED IT. THE ENTIRE WIRING HARNESS HAD TO BE REPLACED. THE FIRE DEPARTMENT WAS CALLED AND THEY FILED A REPORT. NO ONE WAS INJURED, AND THERE WAS NO OTHER PROPERTY DAMAGE. THE FIRE WAS ON THE DRIVER'S SIDE NEAR THE STEERING GEAR. *AK