2001 FORD EXCURSION Complaints

PANIC STOP AND VEHICLE PULLED LEFT SO HARD THAT IT ALMOST WENT THROUGH THE CENTER SAFETY BARRIERS ON INTERSTATE. PULLED SO HARD THAT IT FELT LIKE SOMEONE HAD GRABBED THE STEERING WHEEL AND YANKED IT. ANYTIME YOU BRAKE HARD IT PROGRESSIVELY PULLS HARDER TO THE LEFT THE MORE YOU APPLY THE BRAKES. ALSO POWER-STEERING WILL DISAPPEAR AT SLOW SPEEDS MAKING IT ALMOST IMPOSSIBLE TO TURN INTO PARKING LOTS. DEALER HAD VEHICLE FOR OVER 4 WEEKS. THE FORD HOT LINE HAD THE DEALER REPLACE THE FRONT SPRINGS, TIE ROD ENDS, STEERING BOX, POWER STEERING PUMP, CHECK ALIGNMENT,TRY DIFFERENT ALIGNMENT SPECS, BALANCE & ROTATE TIRES, SWAPPED CALIPERS FROM SIDE TO SIDE, PUT NEW CALIPERS AND PADS ON. DEALER DROVE TWO OTHER EXCURSION'S ONE NEW ONE & ANOTHER CUSTOMER'S AND THEY BOTH DID THE SAME THING. FORD HOT LINE HAS ADMITTED TO DEALERSHIP THEY KNOW OF PROBLEM BUT DON'T KNOW WHAT ELSE TO TRY. *JB

THE SEAT BELT BROKE.*JB WEBBING WAS CUT IN THREE SEATING POSITIONS. THE DRIVERS SEAT, THE MIDDLE ROW AND THE THIRD ROW SEAT. SECOND AND THIRD ROW SEAT APPEARS TO BEEN CUT WITH A RAZOR. *TC

WHILE DRIVING TO A BOOK STORE, A STEERING INPUT WAS MADE TO AVOID A TRACTOR IN THE ROAD. AT THIS POINT THE VEHICLE BECAME COMPLETELY UNCONTROLLABLE, UNRESPONSIVE TO ANY AND ALL FURTHER INPUTS.THE VEHICLE DEPARTED THE ROAD CROSSING A MEDIAN, TWO NORTHBOUND LANES OF TRAFFIC, UP A BANK AND ROLLED AT LEAST 2 TIMES BEFORE STOPPING. INSPECTION OF THE STEERING LINKAGE INDICATED FAILURE OF THE STEERING BOX SHAFT WHERE THE CONTROL ARM ATTACHES TO THE STEERING BOX. THIS FAILURE MAY HAVE OCCURRED DURING THE INITIAL STEERING INPUT. ADDITIONALLY, THE CONTROL ARM WAS BENT TOWARD THE REAR OF THE VEHICLE, POSSIBLY INDICATING IT HAD BEEN DRAGGED FOR MOST IF NOT ALL OF THE MISHAP.

CONSUMER STATED, WHILE GETTING IN THE VEHICLE , AND AS SHE GRABBED THE HANDLE IT FELL AND CAUSED A A MAJOR INJURY. TS THE INSIDE HANDLE OF THE REAR PASSENGER SIDE OF THE VEHICLE. (MODEL XLT) SCC

THE SIDEWALLS OF THE FOUR TIRES PEELED FROM THE CORDS/BELTS. THE CONSUMER WAS TOLD THAT THE SIDEWALL RUBBER APPEARED TO BE TOO THIN. SCC

WHILE TRAVELING AT 60 MPH, CONSUMER STATES THAT THE DRIVERS SIDE TIRE BLEW CAUSING VEHICLE TO HIT A GUARD RAIL. TOOK TO MECHANIC, AND MECHANIC CHANGED TIRE. CAUSE OF BLOW OUT IS UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION.

WHILE TRAVELING AT 60 MPH, CONSUMER STATES THAT THE DRIVERS SIDE TIRE BLEW CAUSING VEHICLE TO HIT A GUARD RAIL. TOOK TO MECHANIC, AND MECHANIC CHANGE TIRE. CAUSE OF BLOW OUT IS UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION. TS

US MARSHALLS LEASE A 2001 FORD EXCURSION FROM GSA FLEET MANAGEMENT. THEY WERE TRAVELING DOWN A HIGHWAY WHEN THEY HEARD A LOUND THUMPING NOISE. AFTER STOPPING THE VEHICLE, THEY EXITED THE VEHICLE TO FIND OUT THAT ONE OF THE REAR TIRES TREAD CAME OFF THE CASING. THE TIRE HAD NOT GONE FLAT. WHEN THE TREAD SEPERATED FROM THE CASING IT HAD DONE SOME BODY DAMAGE TO THE WHEEL WELL AREA.

WHEN APPLYING THE BRAKES TRUCK PULLS TO THE LEFT OR RIGHT VERY HARD ALMOST FORCING STEERING WHEEL OUT OF CONSUMERS HAND. CONSUMER IS CONCERNED VEHICLE MAY TIP OVER. CONSUMER TOOK VEHICLE TO FORD AND THE REPLACED THE BRAKE CALIPERS. PLEASE PROVIDE ANY FURTHER INFORMATION. TS

FORD EXCURSION WITH 2700 MILES SHOWED SEVERE WEATHER CHECKING ON THE WHITE LETTER SIDE OF ALL FOUR TIRE SIDEWALLS. THE TIRES APPEARED AS IF THEY WERE ROTTING AWAY. A FORD DEALERSHIP SAID THAT THEY WERE NOT IN THE TIRE BUSINESS AND REFUSED TO DISCUSS THE PROBLEM. FIRESTONE INDICATED THAT IT WAS NORMAL WEAR UNTIL I INDICATED THAT I WANTED THEIR OPINION IN WRITING. FIRESTONE THEN REPLACED ALL FOUR TIRES, CHARGING ME FOR LABOR, BALANCING, STEMS, ETC. THE MEDIA HAS INDICATED THAT THESE TIRES ARE NOW FAILING LIKE THOSE FOUND ON THE FORD EXPLORERS. I HAVE NO FAITH IN FIRESTONE OR THE TIRES AND WOULD LIKE TO SEE AN IMMEDIATE RECALL ON THE STEELTEX RADIALS. DT